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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,456 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,456 reviews

May 31, 2017

A pleasure to do business From meeting the salesman, Alexandros Kontoulis, to finalizing the deal with the finance manager; working with the folks at Herb Chambers Infinity of More

by dvdharding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandros Kontoulis
May 31, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Alexandros provides to our customers and we'll be sure to pass along your kind words. We appreciate your business! Best, James A. Bulger, General Manager

May 31, 2017

OUTSTANDING ATTENTION by Tim Klingenberger &Christian Urraca I can say that I was so blessed when walk in to this dealership on this past Memorial Day. I was amazed with Tim Kingenberger service, he made everyt More

by HAPPY ROBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bulger, Christian Urraca, Tim Klingenberger
May 31, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to write this review! Tim and Christian are such assets to our team, as they continuously focus on providing our guests’ with the best customer service. I know they will be pleased to read your positive feedback. Congratulations on your purchase and if you have any questions about your vehicle, please don't hesitate to reach out. Best, James A. Bulger, General Manager

May 12, 2017

Great experience! I worked with Tim at Herb Chambers in Westborough for a certified Q50S this past week. My experience was excellent from start to finish with Tim, John More

by Joe Lubelczyk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Cantlin, Christian Urraca, Tim Klingenberger
May 15, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your feedback, Joe! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that our team provides to our customers and I'll be sure to pass along your kind words. Congratulations on your new INFINITI, we appreciate your business! Best, James A. Bulger, General Manager

March 17, 2017

Lisa Sweet - is amazing! Lisa provided exceptional service and went above and beyond to make sure that we had the car of our dreams! We loved working with her! More

by Jen Barsamian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Sweet
Mar 17, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you, Jen, for sharing this terrific feedback and for choosing Herb Chambers Infiniti of Westborough for your purchase needs. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, James A. Bulger, General Manager

March 01, 2017

Excellent sale mgr Jon was very helpful to me when I was in the process to lease the Q50 last Nov. Provided excellent support and suggestion. I am very happy with my pur More

by cooldog16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Mar 01, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you so much for leaving us this great review! We'll be sure to tell Jonathan what a great job he is doing. Many thanks and happy driving! Best, James A. Bulger, General Manager

March 01, 2017

A great place to start a car buying relationship I've seen the good the bad and the ugly when it comes to salesmen. I am always so stressed walking into a new place, hoping that I don't get the same More

by Discgolfer01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Mar 01, 2017 -

Herb Chambers INFINITI of Westborough responded

We really appreciate your kind words about your experience with Jonathan. I'm so glad to know he provided you with 5-Star service. Words like "no pressure" and "couldn't be happier" are what we strive to provide all of our guests and I'm so happy to know that was reflected in your experience. Thank you for your business and please let us know if we can be of further assistance. Best, James A. Bulger, General Manager

March 01, 2017

Amazing car buying experience! I'm so happy! I love this car and it brings a smile to my face everytime I push the start button. Jonathan really took care of me. I got what I wanted More

by Waverunner3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Mar 01, 2017 -

Herb Chambers INFINITI of Westborough responded

We're thrilled to know that you are so happy! I'll be certain to share your kind words with Jonathan. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, James A. Bulger, General Manager

March 01, 2017

Purchase of vehicle Our sales consultant was very knowledgeable and professional. He was very helpful during the entire buying process. Our internet consultant was extrem More

by robertke
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandros Kontoulis, Lisa Sweet
Mar 01, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you, Robert, so much for the wonderful review. Lisa and Alex are valued team members and your feedback is a testament to their commitment to providing exceptional customer service. Thank you again for you and your wife's business and we hope to serve your automotive needs for many more years to come. Best, James A. Bulger, General Manager

March 01, 2017

Easy and painless procedure! Avein was very helpful. Right away he made the process of test driving my current car easy and he was knowledgeable of the model and the car was ready More

by Rojas1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avein Watson
Mar 01, 2017 -

Herb Chambers INFINITI of Westborough responded

We really appreciate you taking the time to leave feedback for our dealership. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, James A. Bulger, General Manager

February 28, 2017

Great experience This is the 2nd time I have bought a car from Herb Chambers in Westborough. This time I worked with Alex. He is was a pleasure to work with. He was ve More

by Amit K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandros Kontoulis
Feb 28, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you, Amit! It is so kind of you to compliment Alex, and I will be sure to tell him what a great job he is doing. We strive for complete customer satisfaction, so your feedback is rewarding. If you have any questions, please do not hesitate to call us. We are always here for you! Best, James A. Bulger, General Manager

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