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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,455 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,455 reviews

February 28, 2017

Excellent experience and great time with Alex It was a honor for me and my wife to me Alex, a really easy way to buy a car simple and very well trained for the job. Thank you Alex see you soon. More

by El fuerte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandros Kontoulis
Feb 28, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you so much for leaving us a review! I'm so happy to know you and your wife enjoyed your expereince here. We'll be sure to tell Alex what a great job he is doing. Many thanks and happy driving. Best, James A. Bulger, General Manager

February 28, 2017

Above and Beyond I had to leave on not one, but two last minute work trips immediately following the purchase of my car. He went out of his way to make special arrange More

by Happy Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 28, 2017 -

Herb Chambers INFINITI of Westborough responded

We really appreciate your kind words about your experience with Jonathan. I'm so glad to know he provided you with 5-Star service. Thank you for your business and please let us know if we can be of further assistance. Best, James A. Bulger, General Manager

February 28, 2017

Low stress, excellent experience Take the stress out of your next car buying experience and go see Johnathan Stanhope and William Bulger at Herb Chambers Infiniti of Westborough. Gre More

by Mlinde94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bulger, Jonathan Stanhope
Feb 28, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you! Your kind words are greatly appreciated. It is so rewarding to know that we were able to provide you with a pleasant experience. We try to make the process easy, transparent, and fun. Thank you for your business, and please let us know if we can ever assist you in the future! Best, James A. Bulger, General Manager

February 28, 2017

Unbelievably great experience Alex went above and beyond to help me out. I had purchased a car in between a family vacation and returning my old lease. Alex had the car detailed More

by Ijeremyfi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Alexandros Kontoulis
Feb 28, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you! Your kind words are greatly appreciated. It is so rewarding to know that Alex and Christian were able to provide you with a positive experience. We try to make the process easy, transparent, and fun. Thank you for your business, and please let us know if we can ever assist you in the future! Best, James A. Bulger, General Manager

February 28, 2017

Exceptional Experience! This was my first time at Herb Chambers Infiniti. Timothy Klingenberger was a pleasure to work with. Not once did I feel pressured or uncomfortable ab More

by SH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Tim Klingenberger
Feb 28, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you for your wonderful remarks! We are so happy to know that your first time here was such a positive experience. We appreciate your recommendation and we hope to see you again! Best, James A. Bulger, General Manager

February 28, 2017

Best car purchase experience in 3 years This was by far in al aspects the best overall car purchase experience in my lifetime from beginning to end and even personal follow ups weeks after. More

by Happy owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 28, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you for your wonderful remarks! We are so happy to know that this was the best overall buying experience you've ever had. I will be certain to pass along your kind words to Jonathan. We appreciate your recommendation and we hope to see you again. Best, James A. Bulger, General Manager

February 28, 2017

Easy and Painless Experience What can I say, easy and painless experience. I am a mechanics daughter and grew up with used cars. After college I vowed never to buy used again. In More

by Akj166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 28, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your experience with Jonathan. I'm so happy to know our team was able to provide you with a positive and enjoyable experience. If you have any questions or concerns, please do not hesitate to reach out to any of our team. We are always happy to lend a helping hand! Thank you again! James A. Bulger, General Manager

February 28, 2017

Purchased a used INFINITI We chose this dealership to trade in our INFINITI for a newer one and dealt with Jonathan Stanhope who was excellent! He was very professional and too More

by JasonPam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
February 28, 2017

Happy customer Alex made it so we left happy customers. He went above and beyond and that is great service and you don't get that anymore. Thank you Alex More

by Ers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandros Kontoulis
February 28, 2017

BEST CUSTOMER SERVICE EVER FROM JONATHAN STANHOPE I recently leased my second auto from Herb Chambers Infinity of Westborough primarily because of the unbelievable customer service I received from Jon More

by Stephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Mar 01, 2017 -

Herb Chambers INFINITI of Westborough responded

We really appreciate you taking the time to leave feedback. We know the importance of offering customer service that is second to none. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, James A. Bulger, General Manager

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