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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,427 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,427 reviews

December 29, 2016

Very professional and friendly for me everything it's perfect after I'm looking at car so many different dealership I found nice people honest and friendly everything is perfect th More

by Buddy silva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Price
Dec 30, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you so much for the wonderful review. Michael is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Happy Holidays! James A. Bulger, General Manager

December 27, 2016

excellent car buying experience We had a great and comfortable experience during the car buying process. We had initially found a car we liked and was almost ready to buy till we dro More

by Afua16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Klingenberger
Dec 28, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for your time and recommendation. We truly appreciate hearing feedback from our customers! I'm so happy to know that Tim was able to assist you both before and after the sale. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Happy Holidays! James A. Bulger, General Manager

December 26, 2016

Best experience ever! I went there because I need an SUV for the family and that's exactly what I got! The best experience I've ever had with the best people. They really c More

by Luigi Capone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Bulger, Avein Watson
Dec 27, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Luigi, so much for sharing your experience. It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Happy Holidays! James A. Bulger, General Manager

December 20, 2016

Jonathan Stanhope We have been buying our Infiniti automobiles front Infiniti of Westborough specifically Jonathan Stanhope, food several years now. The buying expe More

by SeS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bulger, John Cantlin, Christian Urraca, Jonathan Stanhope, Avein Watson
Dec 20, 2016 -

Herb Chambers INFINITI of Westborough responded

Thanks so much for leaving us a great review. Many thanks and happy driving! Happy Holidays! James A. Bulger, General Manager

December 20, 2016

Outstanding Sales Consultant & Dealership Jonathan Stanhope is by far one of the most informed and helpful sales consultants we have worked with during the many years of leasing/buying new aut More

by Anthony P. Cape Cod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Dec 21, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Anthony! The return of a previous customer is the ultimate compliment. We are very flattered and I know Jonathan will appreciate your kind recommendation. Thank you for your continued business and please let us know if there is anything we can help you with. Happy Holidays! James A. Bulger, General Manager

December 20, 2016

Pleasant experience buying our new infiniti It was a pleasure working with Sy Smit. He was tuned to our needs, very relaxed, did not apply any pressure and was very helpful during the purchase a More

by Infinitifan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sy Smit
Dec 21, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for your time and recommendation. We truly appreciate hearing feedback from our customers! I'm so happy to know that Sy was able to provide you with 5-Star service. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Happy Holidays! James A. Bulger General Manager

December 19, 2016

Great Leasi Experience at Herb Chambers Infiniti Westborough I leased a beautiful Infiniti Q50 back in September and absolutely love it! My salesperson was Sy Smit and he took care of everything! He's very per More

by ClaudiaJ.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bulger, Sy Smit
Dec 19, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Claudia! Your kind words are greatly appreciated. It is so rewarding to know that Sy was able to provide you with a pleasant experience. We try to make the process easy and fun. Thank you for your business, and please let us know if we can ever assist you in the future! Happy Holidays! James A. Bulger, General Manager

December 19, 2016

Sales review for Infiniti (Avein Watson) I bought a car from Avein Watson not long ago and my buying experience with him went very smooth. He had an answer for every question or concern I had More

by angel123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Avein Watson
Dec 19, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you so much for your kind words! We are pleased to hear that Avein and Christian were able to assist you and that you had a great experience. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Happy Holidays! James A. Bulger, General Manager

December 19, 2016

Pleasure working with Sy Smit We had great experience working with Sy Smit to find the car we were looking for. He was able to understand our needs and treated us with a friendly, More

by TAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sy Smit
Dec 20, 2016 -

Herb Chambers INFINITI of Westborough responded

Thanks so much for leaving us a review. We'll be sure to tell Sy what a great job he is doing. Many thanks and happy driving! Happy Holidays! James A. Bulger, General Manager

December 19, 2016

No need to go anywhere else I had been going to Herb Chambers Infiniti of Westborough for over 5 years. Exceptional service from Jonathan Stanhope and Matt Demers. They are not More

by ckchan0612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Stanhope
Dec 19, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you! Our primary concern is delivering flawless customer service and I'm happy to know that Matt and Jonathan provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Happy Holidays! James A. Bulger, General Manager

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