Herb Chambers INFINITI of Westborough - Service Center

Fran is always extremely helpful, patient, knowledgeable, explains everything well, and is a pleasure to work with. Matt is excellent too. Technician Ed came out and spoke with me also-- I very much appreci explains everything well, and is a pleasure to work with. Matt is excellent too. Technician Ed came out and spoke with me also-- I very much appreciate all this. I'm very happy with the service. And great to have a video of the work performed! Waiting area is comfortable and very nice to be in. More

Excellent, fast, courteous service. Clean comfortable waiting area with free food and drinks. Fran explained exactly what was being done on my car and how long it would take, and they Clean comfortable waiting area with free food and drinks. Fran explained exactly what was being done on my car and how long it would take, and they completed everything on time. More

Easy - in and out. Good service and comfortable waiting area. Love the service tech sending me a video of the work performed. Good service and comfortable waiting area. Love the service tech sending me a video of the work performed. More

Easy in for a battery change. I had no appointment. The accommodated me in an hour. Great service! I had no appointment. The accommodated me in an hour. Great service! More

Professional service with minimal wait time. Drop off the car and getting the loaner took 15 min. Tech sent a video of all required work and called to finalize the work order. Car pickup took 10 Drop off the car and getting the loaner took 15 min. Tech sent a video of all required work and called to finalize the work order. Car pickup took 10 minutes. More

Frances was excellent to deal with and I will be using their service again in the future their service again in the future More

Courteous staff, they are always ready to help and make sure that the time spent waiting is minimum sure that the time spent waiting is minimum More

This dealership and its staff are always responsive . I have bought my last 3 cars there I have bought my last 3 cars there More

My interactions with all the people at this dealership has been positive. These people are professional, respectful, courteous and they communicate very well. has been positive. These people are professional, respectful, courteous and they communicate very well. More

Ferdy was very helpful and patient when walking me through the necessary repairs. I was thankful he didn’t pressure me to do the work all at once - he let me know which repairs could wait until my nex through the necessary repairs. I was thankful he didn’t pressure me to do the work all at once - he let me know which repairs could wait until my next service. More