Herb Chambers INFINITI of Westborough - Service Center

My experience was exceptional getting my car serviced! Matt the service advisor provide amazing service and made me feel like a truly valued customer. Definitely will be returning for future services! Matt the service advisor provide amazing service and made me feel like a truly valued customer. Definitely will be returning for future services! More

Service Advisor Matt Demers is excellent at what he does and provides the total customer experience! The techs do great work and do it right the first time. and provides the total customer experience! The techs do great work and do it right the first time. More

Timely turnaround, good service and accurate pricing. Other than serving cheeseburgers while I waited, pretty much can't do much better. Medium rare if you are cooking up any food! Other than serving cheeseburgers while I waited, pretty much can't do much better. Medium rare if you are cooking up any food! More

Staff members are very helpful and quickly. Especially Ferdy always can count on him with any questions I have on my vehicle. I recommend all my friends who’s thinking of purchasing a vehicle to stop by H Ferdy always can count on him with any questions I have on my vehicle. I recommend all my friends who’s thinking of purchasing a vehicle to stop by Herb Chambers Infiniti, you won’t be disappointed. More

Lost a key fob. Ferdy came to the rescue with last minute help-at the end of the day, with super service. He was great! help-at the end of the day, with super service. He was great! More

Had an issue with a tire on my QX50 after arriving in the Boston area from out of town. Matt helped me through the repair at minimal cost. Minimal time spent at dealership. Boston area from out of town. Matt helped me through the repair at minimal cost. Minimal time spent at dealership. More

The service assistance Mathew was very information and provided timely updates regarding my car service. He was able to assist in expediting repairs and assuring work was complete provided timely updates regarding my car service. He was able to assist in expediting repairs and assuring work was complete More

Always very respectful and professional experience. Matt Demers has been terrific to work with. Honest discussion about needs and priority items that can be vs should be addressed. Demers has been terrific to work with. Honest discussion about needs and priority items that can be vs should be addressed. More

The new service manager, Robert, is excellent. I hope he can turn things around in that department. In the past I have had problems with the quality of the service. can turn things around in that department. In the past I have had problems with the quality of the service. More

Excellent service. Loaner was ready when I arrived , service rep was excellent and answered all of my questions service rep was excellent and answered all of my questions More