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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.9
451 Reviews

451 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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August 24, 2021

Great experience with the service department. Thank you for the help Ferdy! More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ferdy, Bethany Turgeon
Aug 25, 2021 -

Herb Chambers INFINITI of Westborough responded

Thank you, Andy! The Herb Chambers INFINITI of Westborough team appreciates your great review and five-star rating!

August 24, 2021

Great service and very knowledgeable Service Technician. They were able to meet a competitors price without any issues. I will continue to use them for Nissan service. More

by Rick.barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Herb Chambers INFINITI of Westborough responded

Thank you so much, Rick! We're so happy to hear our service team helped you have a positive visit to Herb Chambers INFINITI of Westborough! We look forward to seeing you at your next appointment!

August 21, 2021

Very professional and caught an issue (covered under warranty) with the vehicle that the previous dealership I took it to had not. More

by Ziad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2021 -

Herb Chambers INFINITI of Westborough responded

Ziad, Thank you for the review. It was a pleasure meeting you in the showroom. Welcome to Ma. Look forward to working with you in the future. Thank you, Rocco O'Brien General Manager

August 19, 2021

Mechanical problem repaired.No charges. Ferdy and the Mechanical problem repaired. No charges. Ferdy and the other staff were all polite and helpful. Advised a loaner unavailable at drop off. I had alter More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ferdy
Aug 20, 2021 -

Herb Chambers INFINITI of Westborough responded

We're happy to hear Ferdy and the Herb Chambers INFINITI of Westborough team made this a five-star service visit for you! Thanks so much for taking the time to leave us your kind words and rating! We hope to see you for your next routine maintenance appointment!

August 07, 2021

Been going there for the past ten years.Service is Been going there for the past ten years. Service is amazing. More

by Omayra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician Eddy , Henry Rodriguez
Aug 09, 2021 -

Herb Chambers INFINITI of Westborough responded

Thank you for your loyal business! It's always a pleasure having you visit us here at Herb Chambers INFINITI of Westborough and we're truly grateful for all of your support over the past 10 years. Thanks for the review and we'll see you next time!

August 02, 2021

They were courteous and very professional. They updated me with every detail and explained in detail the cost of every service. The service advisor finally led me opened my car for me. More

by Matilda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Franco
Aug 02, 2021 -

Herb Chambers INFINITI of Westborough responded

We really appreciate you taking the time to leave Herb Chambers INFINITI of Westborough this awesome review, thank you!

Aug 02, 2021 -

Matilda responded

They were courteous and very professional

July 31, 2021

Matt did an excellent job as my service manager he’s reliable trustworthy and gives me confidence that my car will be done on time and completely More

by beth.ferris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Rodriguez
Aug 02, 2021 -

Herb Chambers INFINITI of Westborough responded

Thank you, Beth! Matt and our team are glad we could help you have a five-star experience! Your confidence in us makes our day! - Herb Chambers INFINITI of Westborough

July 29, 2021

Customer service is Great! The employees are very helpful and friendly! I highly recommend Herb Chambers Infinity dealership to anyone looking for a new or used vehicle! More

by kastrella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Herb Chambers INFINITI of Westborough responded

We appreciate you taking the time to leave us your review! Our team will be so glad to hear they've made this a great experience for you! Thank you for the five-star rating! - Herb Chambers INFINITI of Westborough

July 27, 2021

The level of professionalism was, with out a doubt, unparalleled. Ed Doherty skill level was stellar. I didn’t know great service was until I came to Infiniti of Westborogh service department. Al More

by mcsmall33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bloomingdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harvin Super Service Advisor., Avein Watson, Henry Rodriguez, Kim Freelove, Matthew Leaman, Bethany Turgeon
Jul 28, 2021 -

Herb Chambers INFINITI of Westborough responded

Our team is over the moon after reading this review! Thank you for leaving this awesome feedback and five-star rating for Ed and the Herb Chambers INFINITI of Westborough team! We are glad to have you in the family!

Jul 28, 2021 -

mcsmall33 responded

Harvin the Super Service Advisor is excellent! Bethany, who set up my service appointment, treated me like royalty. The next time I want full spectrum first class treatment, I will go to Infiniti of Westborough Service!

July 24, 2021

I had an excellent experience with my last service visit. My service advisor was able to help me fix an outstanding issue and which I am more than grateful for. A+++ More

by BostonDrew24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Herb Chambers INFINITI of Westborough responded

We're so glad we could help! Thank you for trusting us with your vehicle, as well as the great review, and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers INFINITI of Westborough Team

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