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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.9
441 Reviews

441 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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July 09, 2021

Always very respectful and professional experience. Matt Demers has been terrific to work with. Honest discussion about needs and priority items that can be vs should be addressed. More

by Mike Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Herb Chambers INFINITI of Westborough responded

We really appreciate you taking the time to leave Matt and the Herb Chambers INFINITI of Westborough team this awesome review, thank you!

July 07, 2021

The new service manager, Robert, is excellent. I hope he can turn things around in that department. In the past I have had problems with the quality of the service. More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Newton
Jul 07, 2021 -

Herb Chambers INFINITI of Westborough responded

We're so happy to hear that Robert has won you over, Chuck! Thank you for giving us the chance to show you a great experience and quality service! We look forward to seeing you at your next appointment! - Herb Chambers INFINITI of Westborough

July 02, 2021

Excellent service. Loaner was ready when I arrived , service rep was excellent and answered all of my questions More

by Kaobrien9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ferdy
Jul 02, 2021 -

Herb Chambers INFINITI of Westborough responded

This is a fantastic review! Thanks from the entire team at Herb Chambers INFINITI of Westborough!

June 30, 2021

Great dealership nice and clean ! The service that was Great dealership nice and clean ! The service that was provided to me was top notch, this is a great place to service your vehicle. i will recommend More

by Y F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Herb Chambers INFINITI of Westborough responded

We are honored to receive your support. Thank you! - Herb Chambers INFINITI of Westborough Team

June 27, 2021

The service department is great to work with Ferdy was great to work with More

by DonQX50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
Jun 29, 2021 -

Herb Chambers INFINITI of Westborough responded

This is a fantastic review! Thanks from the entire team at Herb Chambers INFINITI of Westborough!

June 25, 2021

Exceptional experience always. Quick thorough service and very friendly staff More

by Braceyfive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Herb Chambers INFINITI of Westborough responded

This is a fantastic review! Thanks from the entire team at Herb Chambers INFINITI of Westborough!

June 23, 2021

My experience with the service was excellent. Matt does a great job. More

by 2days
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Herb Chambers INFINITI of Westborough responded

Thank you for choosing Herb Chambers INFINITI of Westborough, we appreciate your positive feedback!

June 23, 2021

I had to tow my Q50 to a nearby dealer for service. Being from out of town, I used local marketing to select a sight. Herb Chambers is still marketing the Infinity location in Medford. When the towing truck More

by John Hering
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Demers
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2021

Ferdy is very helpful and accommodating. He had advice on items that could wait and helped me save money. I will be requesting him by name next time for sure! More

by Browns3822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
Jun 15, 2021 -

Herb Chambers INFINITI of Westborough responded

Thank you! We're glad to hear Ferdy provided such excellent care! He'll be glad to see you next time! – Herb Chambers INFINITI of Westborough

June 12, 2021

The man who helped me with the service for my car was friendly and helped me with all my question with the loan a car! More

by Perezdestinee7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy
Jun 16, 2021 -

Herb Chambers INFINITI of Westborough responded

We appreciate you taking the time to leave us your review! We'll see you at your next service visit! Thank you! - Herb Chambers INFINITI of Westborough

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