Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Lexus of Hingham
Hingham, MA
3,009 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,009 reviews
July 15, 2026
My wife and I went in to purchase a Lexus TX 350 -- we had done our research and had a pretty good idea of what we wanted to pay. Initially there wasn't much of a negotiation, so we were prepared to leav had done our research and had a pretty good idea of what we wanted to pay. Initially there wasn't much of a negotiation, so we were prepared to leave. At that point, another associate, Adel, got involved -- he saved the deal, and in all seriousness - would be the only reason I would even consider using them again. I made a deal with Adel quickly, then proceeded to wait over 3 hours to get in to the "finance" guy. We had to return the next day to finalize the paperwork and drop off the bank check. My wife went as I had to pick our son up at camp down the cape. We were both on the Title of the vehicle we were trading in. The salesperson that day told my wife we couldn't do that and made her file for a new registration. Since I was on the original Title - that meant that I had to then go in for a 3rd day to sign paperwork. Now when my wife was there on that Friday, she had to call me multiple times to put me on speakerphone because things just weren't working out. Luckily, Adel saw that she came over - and took over the deal -- not sure what he did but he made it so my wife could take the car that day and return on Monday to finish everything. (In the dealers defense it was July 4th weekend and my insurance was closed -- but because the initial person screwed things up, I would now need to sign more paperwork) I arrived bright and early at 9am like instructed -- the insurance binder was transferred by 10am. By 1130 I was getting INCREDIBLY antsy and frustrated as I was now approaching the 10th hour of either me, my wife, or both of us waiting in this dealership. At this point, I decided to take a walk and head to Derby St to get something to eat (right across from the dealer) -- only to have the salesman track me down to Cava because I needed to sign another piece of paper. At this point I lost it -- returned to the dealer and asked to speak to a manager. The salesman knew that things had gone south and tried to smooth things over with an offer for 2 tanks of gas. It was a nice gesture, but at this point it was about the time and how the F does this happen at such a large dealer. The Sales Manager was then made aware of how this "deal" had gone down, the mistakes that were made, and apologized profusely. He refunded us a small portion to make up for the time. At this point it wasn't about the money - I'm not an idiot and took it - but this whole experience left me incredibly sour about our experience there and if we ever buy another Lexus I doubt it will be through them. If you do decide to use Herb Chambers Lexus in Hingham -- ask for Adel -- definitely saved my deal and even though I have nothing nice to say about the dealership at this point -- I would give him a glowing review. More
by Matt Sheehan
Employees Worked With
June 26, 2026
The experience from the start was professional, extremely smooth and led to a quick transaction!!Felt that they made every effort to assist in purchasing the LX600 without being pushy at all. The team know smooth and led to a quick transaction!!Felt that they made every effort to assist in purchasing the LX600 without being pushy at all. The team knows the product very well! More
by gouletgreg053
June 25, 2026
Did purchase a car from them. Got screwed on my trade. Two weeks apart my use car went from 8k to 4k then they went up to 5k. Got screwed on my trade. Two weeks apart my use car went from 8k to 4k then they went up to 5k. More
by Edunny
Employees Worked With
June 15, 2026
Please see printout I will deliver to dealership this week. Vey highly recommend men we worked with. week. Vey highly recommend men we worked with. More
by Jkgormley
June 01, 2026
Afif Saliba was very professional and helpful throughout the process. No high pressure at any point. Very smooth transaction from start to finish. the process. No high pressure at any point. Very smooth transaction from start to finish. More
by LexusDriver
June 01, 2026
We had an excellent experience purchasing new vehicle with Afif and the business team at Lexus. with Afif and the business team at Lexus. More
by rsweeney
May 26, 2026
I just purchased a new Lexus NX 350 here at Herb Chambers Lexus of Hingham. I worked with Joe Dinger who was very knowledgeable and helpful. The sales manager Marcus and finance manager Evison were Great! Th Lexus of Hingham. I worked with Joe Dinger who was very knowledgeable and helpful. The sales manager Marcus and finance manager Evison were Great! This team made the overall car buying process seamingless and easy. Very happy with my new car. More
by LindaM110
May 21, 2026
James was friendly and professional throughout the entire process. He also gave us a great tour of the vehicle and explained every option. process. He also gave us a great tour of the vehicle and explained every option. More
by Zengweichang888666
Employees Worked With
May 18, 2026
We walked in thinking we would need to order a vehicle, wait weeks. Instead, they had the vehicle we wanted, on the lot, and we drove home with a new NX450h+ that afternoon. Ryan was great to work with wait weeks. Instead, they had the vehicle we wanted, on the lot, and we drove home with a new NX450h+ that afternoon. Ryan was great to work with, made the car buying experience easy. More
by JJ
Employees Worked With
March 12, 2026
Marcus and the rest of the staff was very informative and professional about my new vehicle professional about my new vehicle More
by Myvle.1982
