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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,790 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,790 reviews

May 23, 2023

The service is always excellent from the individual who took the call to book the appointment to Tom the Service Consultant. Everyone is professional and very helpful. More

by Jhsassoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We appreciate the kind feedback about Tom and hope to see you again at Herb Chambers Lexus of Hingham. Safe travels!

May 22, 2023

This was one of the best experiences I have ever had purchasing a vehicle. Ryan made the experience easy and straightforward. More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jano Letaif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor Duarte
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May 22, 2023 -

Herb Chambers Lexus of Hingham responded

We're thrilled to hear that you had such a positive experience at Herb Chambers Lexus of Hingham! It's wonderful to see that Ryan made the process easy and straightforward for you. Our team is grateful for your support and hope you enjoy your new vehicle. Drive safely!

May 22, 2023

Excellent service as always and completed ahead of schedule. I recommend Herb Chambers Lexus of Hingham without reservation. More

by MassLexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

May 20, 2023

Talisa went above and beyond to make sure my experience was top notch. She is a wonderful addition to Lexus. More

by Kpatt17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talisa
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May 22, 2023 -

Herb Chambers Lexus of Hingham responded

We appreciate you sharing your positive experience with Herb Chambers Lexus of Hingham! It's wonderful to hear that Talisa exceeded your expectations and made sure everything went as smoothly as possible. Thank you for choosing us, and we hope to see you again soon!

May 19, 2023

Their maintenance service is the best. They are very knowledgeable,helpful., and honest. I highly recommend them.. More

by Debfactor75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are thrilled to hear that you had a successful experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

May 19, 2023

Mark is an excellent communicator. He explained very clearly the numerous features of our Lexus. He is a professional. We appreciated his patience and ability to answer all our questio More

by Lexus LoConte
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor Duarte
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May 19, 2023 -

Herb Chambers Lexus of Hingham responded

We're so pleased to hear how much you enjoyed your experience with Mark at Herb Chambers Lexus of Hingham! He truly is an excellent communicator and professional. We appreciate you sharing your kind words and hope to see you again down the road!

May 19, 2023

Drop off was efficient and easy. Lauren was professional and courteous and answered and addressed all my concerns. Service was performed in timely manner. Loaner car was readily p More

by Ogas17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Nepomuceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are so glad to hear that Lauren delivered such a successful service experience. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

May 19, 2023

I recently had my car serviced at Herb Chambers Lexus of Hingham. The service team displayed a high level of expertise and professionalism throughout the process. I ‘ll definitely be returning and recommend More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa and the gentleman who helped me at the beginning when I pulled my car in.
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May 19, 2023 -

Herb Chambers Lexus of Hingham responded

Andy, thank you for the review! We are thrilled to hear that you had a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

May 19, 2023

Clean, airy and efficient. All staff seemed very eager to serve the customer-GUEST! Although distant from home on the cape, the ride was good (preseason)! More

by Rangertomk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
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May 19, 2023 -

Herb Chambers Lexus of Hingham responded

We're thrilled to hear about your positive experience at Herb Chambers Lexus of Hingham! We appreciate your kind words on our facility and staff. Our team values customer satisfaction as a top priority. Thank you for taking the time to visit us and we hope to see you again soon!

May 18, 2023

Prompt and courteous service. Does not try to oversell just makes recommendations based on actual needs. More

by Ed Ostrowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
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May 18, 2023 -

Herb Chambers Lexus of Hingham responded

Ed, we're happy to hear that you received prompt and courteous service during your visit to Herb Chambers Lexus of Hingham. Our team strives to provide honest recommendations based on actual needs without trying to oversell anything. Thank you for taking the time to share your positive experience with us!

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