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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,794 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,794 reviews

March 22, 2023

Employees are always helpful and friendly. Kevin, the service rep, is very knowledgeable and considerate More

by Okie513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Mar 22, 2023 -

Herb Chambers Lexus of Hingham responded

We're so glad to hear Kevin took care of you during your visit to Herb Chambers Lexus of Hingham. When working with someone of his expertise, you always know you're in good hands. We appreciate your business and look forward to working with you again!

March 18, 2023

Great service as always from start to finish! Everyone that I interact with is professional and extremely pleasant. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Salvador
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Mar 20, 2023 -

Herb Chambers Lexus of Hingham responded

We are glad to have you as a client of Herb Chambers Lexus of Hingham!

March 17, 2023

Great service and support from Tom and Herb Chambers team, very relable and professional dealership More

by mageejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review of Tom! We hope to see you again at Herb Chambers Lexus of Hingham. Safe travels until we see you next!

March 17, 2023

Great service. only complaint is car wash. Mats are wet not good service dry them More

by conniecat
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad we could deliver overall quality service, though it's disappointing to see we fell short of earning your five stars. I apologize for any oversight in thoroughly drying your mats, and I will be sure to share your experience with my team so we can make improvements for all our customers. If there's anything else you'd like to add, please reach out at your earliest convenience. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

March 17, 2023

Great customer service and good communication with the dealer. Everyone is helpful and I enjoyed the experience with this location! More

by May
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2023 -

Herb Chambers Lexus of Hingham responded

May, thank you for the review. We are so glad to hear that you had such a successful purchase experience working with the Herb Chambers Lexus of Hingham team. Safe travels, and we hope to see you again down the road!

March 16, 2023

I had my usual routine oil change and maintenance check at the Lexus dealership in Hingham. I was completely satisfied and would not go anywhere else. It was also a bonus go be taken care of by Thomas Mc More

by mswirbalus@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2023 -

Herb Chambers Lexus of Hingham responded

Thomas and the Herb Chambers Lexus of Hingham team appreciate your support and loyal business. We are here to help with all of your future service needs!

March 15, 2023

The staffs are very professional and friendly. Services were great! I would definitely recommend this dealership for my friends and family in the future. More

by Fishting168
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chan
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Mar 16, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for the great review of Herb Chambers Lexus of Hingham! We appreciate your support.

March 14, 2023

Had the rear wiper motor replaced. Customer service was great. Highly recommend Herb Chambers of Hingham More

by Llevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
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Mar 14, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are so glad to hear that you had such a successful experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

March 14, 2023

Service Consultant, Lauren, is fantastic! She was very thorough and made sure that everything was taken care of. More

by Dhoskin
Recommend Dealer
Yes
Employees Worked With
Lauren
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Mar 14, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We appreciate the kind feedback about Lauren and hope to see you back again at Herb Chambers Lexus of Hingham. Safe travels!

March 13, 2023

The service was great and the free car wash is always nice but the price of an oil change keeps rising. I didn’t realize there was a coupon available for my service but was not offered at checkout. Other More

by Vettye01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren, Kevin Chan
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Mar 13, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing! We are glad to hear that the Herb Chambers Lexus of Hingham team was able to get the job done. With regard to the rest of your review, we strive to keep our prices competitive, and I would be happy to speak with you to see what more I can do to address this feedback. If you are willing to discuss this further, please feel free to reach out. Best, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

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