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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,795 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,795 reviews

February 21, 2023

Service was great and professional. We’ll go back to service again. Very helpful what I need it. More

by LFANG131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Talisa
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Feb 22, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for the great feedback. We look forward to working with you again here at Herb Chambers Lexus of Hingham!

February 21, 2023

Excellent customer service - Scott greeted me and assisted with the process and Kevin Chan, service consultant, took over and I was treated with a truly professional and efficient manner. I’m going More

by Paula Burke
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Feb 22, 2023 -

Herb Chambers Lexus of Hingham responded

Customer service is our top priority, Paula, and we're elated that Scott and Kevin hit the mark! Our entire team is honored to have earned Herb Chambers Lexus of Hingham your business. We look forward to our continued relationship with you!

February 21, 2023

Best costumer service I have ever had. Kevin Chan is always on top of it More

by John30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Feb 22, 2023 -

Herb Chambers Lexus of Hingham responded

Kevin is great! Thank you so much for supporting Herb Chambers Lexus of Hingham and we will see you next time!

February 21, 2023

Kevin Chan was excellent to deal with. I showed up 45 minutes early and my vehicle was taken in pretty much immediately. More

by kfinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Feb 22, 2023 -

Herb Chambers Lexus of Hingham responded

We are delighted to hear that Kevin and the team provided exemplary and efficient service. Thanks for choosing Herb Chambers Lexus of Hingham!

February 19, 2023

Excellent service! Only place I trust with my car. I will recommend to all my friends and family More

by Nina
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren
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Feb 20, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for putting your trust in the Herb Chambers Lexus of Hingham team, Nina. We look forward to seeing you again down the road!

February 18, 2023

Always prompt and courteous service. Comfortable waiting area that my kids enjoy. Thank you as always More

by Amartina93
Recommend Dealer
Yes
Employees Worked With
Lauren, Kevin Chan
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Feb 20, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for trusting the Herb Chambers Lexus of Hingham team to assist you. We appreciate your feedback and confidence in our work. See you later.

February 17, 2023

In and out quickly. Tom was great to work with and summarized nicely. Would definitely have given a full 5 stars, but technician forgot to remove a sticker I asked about More

by Janetondorf
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2023 -

Herb Chambers Lexus of Hingham responded

Jane, thank you for the review! We are so glad to hear that Tom delivered such a successful service experience. With regard to the rest of your review, I would be happy to speak with you to see what more we can do to help fix things. If you are willing, please feel free to reach out. Best, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

February 17, 2023

I had 2 Lexus car. Very fast service, nice place and convenience but little expensive More

by Thanhtung Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren E
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Feb 20, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for stopping by to leave Herb Chambers Lexus of Hingham this high-star rating. We truly appreciate your feedback and hope to see you again in the future!

February 17, 2023

Great experience! Talisa was very personable. Along with her and the technician Daniel, they explained to me in detail what needed to be done to my car. More

by Tm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talisa Albanese
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Feb 20, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the 5-star review of Herb Chambers Lexus of Hingham! Talisa and Daniel will definitely appreciate your shoutout. Take care!

February 14, 2023

I brought my Lexus in for an oil change today. Laureen was my service representative, she was very professional and explained what was going to done (oil change, complete car check. More

by maryloujackson808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with Laureen. Safe travels, and we hope to see you back at Herb Chambers Lexus of Hingham!

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