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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,795 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,795 reviews

December 22, 2022

I constantly had great experiences with their service department at hingham Lexus. Representatives are helpful and friendly. Highly recommended! More

by Vdfiod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chan
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Dec 22, 2022 -

Herb Chambers Lexus of Hingham responded

It has been our pleasure to serve you! Thank you for the excellent review and for trusting Herb Chambers Lexus of Hingham with your vehicle's care. Safe travels and we hope to see you again down the road!

December 19, 2022

Mike went above and beyond to help me find the car I needed. Thank you! Recommended! More

by yenhuynh114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Sarkis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Burbine, Vitor Duarte
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Dec 19, 2022 -

Herb Chambers Lexus of Hingham responded

Congrats on your new car! Thank you for choosing Herb Chambers Lexus of Hingham and giving a shoutout to Mike. We are grateful for your business and five stars!

December 16, 2022

Herb chambers Lexus of need to be more precise to customers about the deals they make when purchasing their vehicle, and not wait until you get to finalize the purchase, they hit you with the extras More

by Marcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Sarkis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor Duarte
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Dec 17, 2022 -

Herb Chambers Lexus of Hingham responded

Marcia, thank you for this feedback. We strive to deliver a straightforward and professional purchase experience, and it is concerning that we left the wrong impression. I would appreciate the chance to speak with you directly to see what more I can do to address your concerns and help straighten things out. If you are willing to discuss this further, please feel free to contact me. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

December 15, 2022

Excellent service, communication and finished the work on my car when they said they would. More

by Cdelianedis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for this wonderful review of Herb Chambers Lexus of Hingham. The team appreciates your support and business! Happy holidays!

December 15, 2022

Very efficient, clean and attentive to the customers needs Kevin was a pleasure to work with More

by supeterson66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Dec 15, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the kind words about Kevin and our team here at Herb Chambers Lexus of Hingham! We appreciate it and we hope to see you in the future!

December 14, 2022

Clean and everyone was extremely helpful and personable. My car was done in a timely fashion More

by lmcuddy
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lauren
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Dec 14, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks for the wonderful review of Herb Chambers Lexus of Hingham! We appreciate your business and kind words. See you again next time!

December 14, 2022

Easy to make appointment. Greeted immediately.Comfortable wait..Car all nice and shiny when dealer done! More

by Stacyjerry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2022 -

Herb Chambers Lexus of Hingham responded

THank you for this great review and kind words about us here at Herb Chambers Lexus of Hingham!

December 14, 2022

The Herb Chambers team are quick and professional! The detail team does tremendous work! Well done! More

by Mark Mason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Barbosa
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Dec 14, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for this great review and kind words about us here at Herb Chambers Lexus of Hingham! We appreciate it!

December 14, 2022

Service is good and quick- cafe area need to be upgrade, people spend fortune there, at least they deserve good breakfast More

by BearDraper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren E.
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Dec 15, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the review. We're glad that you enjoyed your visit to Herb Chambers Lexus of Hingham. We appreciate your comments about how we can improve, and we'll see you around.

December 12, 2022

I had the pleasure of working with Sean Cuddy at Herb Chambers Lexus in Hingham. Although the wait was long for the specific car I wanted, in the end I got exactly what I wanted. I am thrilled with my n More

by KarenM
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Duddy
Report | Print
Dec 13, 2022 -

Herb Chambers Lexus of Hingham responded

It's great to hear that Sean and our team took such great care of you! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your experience. Safe travels ahead!

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