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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,797 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,797 reviews

November 12, 2022

This place is very helpful and understanding thank you for a great experience today!! Thank you More

by Baby girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Nov 13, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great feedback! We hope to see you again at Herb Chambers Lexus of Hingham!

November 11, 2022

Very customer friendly. I worked with Ryan Tierney and he listened to my needs and found a great car for me. More

by Teachmarie
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor Duarte
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Nov 11, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for this great review! We are thrilled to hear that Ryan found a great car for you. Thanks for working with us at Herb Chambers Lexus of Hingham.

November 10, 2022

Easy to make appointment for days and times. What they promised cost and time they were done More

by Ajay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren
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Nov 10, 2022 -

Herb Chambers Lexus of Hingham responded

Ajay, we are elated to hear everything went according to plan during your recent service experience with Herb Chambers Lexus of Hingham! Thank you!

November 10, 2022

Communication was not good sometimes at returning my phone calls. No. Loaner vehicle was available & had to get a rental through my insurance for two weeks. More

by mdc4338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laureen Salvadore
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Nov 10, 2022 -

Herb Chambers Lexus of Hingham responded

I apologize for the lack of communication on behalf of my team. We strive to deliver a seamless and professional experience, and it is disappointing that we left the wrong impression. I would appreciate the chance to speak with you to see what more I can do to better your time working with us. If you are willing to discuss this further, please feel free to reach out. Best, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

November 09, 2022

Friendly, Professional, and knowledgeable! Always a pleasure doing business with Kevin. That’s why we come back to Herb Chambers in Hingham! More

by tappan369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Nov 09, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Kevin and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

November 08, 2022

Very professional, excellent staff, quality waiting area, completed service as advertised, very clean car afterwards More

by pdonovan61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the 5-star review! We are happy to hear that you had a good experience working with us at Herb Chambers Lexus of Hingham.

November 08, 2022

Sammy Loji is the best! Just purchased our 2nd car in 8 months from Sammy! More

by Mrdoolin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sammy Loji is 5+ Stars!
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Nov 08, 2022 -

Herb Chambers Lexus of Hingham responded

Congratulations on your newest purchase. We're delighted Sammy stepped in to make sure you went home happy - again! Enjoy your new ride! - Herb Chambers Lexus of Hingham

November 04, 2022

Caren was the best salesperson I have ever dealt with. Caren went above and beyond for me. Everything was taken care of and I just had to show up. More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caren Stone
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Nov 04, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for your review, Jen! We're glad that Caren was wonderful to work with! We appreciate your business and trust in us to assist you. See you next time here at Herb Chambers Lexus of Hingham!

November 02, 2022

From the moment I arrived everyone was friendly and courteous. I had a loaner car for the day and Lauren E was a pleasure to work with. Upon my return she kept me updated and informed of when my car wo More

by Ed M
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lauren E, Jon Seekins
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Nov 02, 2022 -

Herb Chambers Lexus of Hingham responded

Ed, thank you for the five-star review! The Herb Chambers Lexus of Hingham team is glad that Lauren was enjoyable to work with. We appreciate your business and look forward to assisting you again in the future. See you then!

October 31, 2022

Michael was very friendly and was able to find me a car I was looking for in a quick period of time. He was very easy to work with. Thanks for non pressured sale. More

by Mike S
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Sarkis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2022 -

Herb Chambers Lexus of Hingham responded

Hi Mike - Congratulations on your new car! We are thrilled that Michael and the team took such great care of you and earned your support. Thank you from all of us at Herb Chambers Lexus of Hingham!

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