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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,737 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,738 reviews

July 28, 2022

Tom McCaffrey communicated very well regarding my service call, paid great attention to detail, and was very pleasant. More

by fjgaul1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2022 -

Herb Chambers Lexus of Hingham responded

We're overjoyed Tom delivered friendly, communicative, and attentive service that made your Herb Chambers Lexus of Hingham experience so positive! Many safe and happy miles!

July 27, 2022

I made an inquiry online and received a reply immediately,purchased the car the same day. The experience was fast and more pleasant than I would’ve ever expected . I would recommend this dealersh More

by nllrivard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor Duarte
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Jul 28, 2022 -

Herb Chambers Lexus of Hingham responded

Nick, we aim to deliver a seamless buying experience, so we are thrilled to see our goals reflected in your experience with Edison! Thank you for choosing Herb Chambers Lexus of Hingham and leaving us a positive review. We hope you enjoy your new ride!

July 27, 2022

Michael sarkas is the best sale man! ! Recommend to all my family and friends. Thank you so much for helping me getting a new car More

by Kathy Duong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jano Letaif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sarkis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor Duarte
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Jul 27, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks for this kind rating and review, Kathy! We're delighted that you enjoyed working with Michael here at Herb Chambers Lexus of Hingham. Safe driving in your new vehicle!

July 26, 2022

My service advisor, Kevin was really great. He thoroughly explained everything that was being done to my car and kept my updated the whole time. More

by awong0189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Jul 26, 2022 -

Herb Chambers Lexus of Hingham responded

We're thrilled Kevin provided detailed and informative communication throughout your service experience. We hope to work with you again at Herb Chambers Lexus of Hingham!

July 26, 2022

Caren was great to work with. She was friendly and efficient. I never felt pressured to purchase. The whole process from test drive, appraisal of my trade in, negotiations, detail More

by Vamc1979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caren Lee
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Jul 26, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for stopping by to leave us this excellent review! We will be sure to let our team know how much you appreciated their quality customer service. All of us at Herb Chambers Lexus of Hingham are grateful for your business and hope you enjoy your new car!

July 26, 2022

Very clean , All employees are friendly,Professional, and Pleasant to work with specially Tom McCafrety More

by Jfm6757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks for leaving Herb Chambers Lexus of Hingham a five-star review! We are very pleased to hear that you enjoyed working with Tom. See you down the road!

July 24, 2022

I know I can depend on excellent service at this dealership. The employees are always courteous and helpful. More

by mswirbalus@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
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Jul 25, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

July 21, 2022

Poor communication between service and customer. The only correspondence was if I called to check on status of vehicle. When went to pick up vehicle service writer disappeared. Had vehicle for 2 More

by mhudon2576
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Jul 22, 2022 -

Herb Chambers Lexus of Hingham responded

It is our goal to make our customer's experience go as smoothly as possible, and I apologize for any lack of communication on our end. I would be happy to speak with you to see if there is anything I can do to help make things right. Please feel free to send me an email as that is the best way to reach me. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

July 20, 2022

Very responsive and attentive service staff. Never an issue mechanically with my car after service and it is always delivered clean and ready to go. More

by Kmcog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
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Jul 20, 2022 -

Herb Chambers Lexus of Hingham responded

Your review is everything we hope to see! We're thrilled our team has consistently offered professional assistance that's accommodated your service needs. We look forward to working with you again at Herb Chambers Lexus of Hingham!

July 20, 2022

I look forward to getting my vehicle serviced at Herb Chambers in Hingham. The service is friendly and thorough and the waiting area allows for a comfortable working area. More

by Kristijbyrne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Skorohod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Barbosa
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Jul 20, 2022 -

Herb Chambers Lexus of Hingham responded

Your review is what we love to see! We're overjoyed our team has welcomed you with excellent service and a waiting area that's accommodated your work. We're always grateful to assist wonderful customers like you. Until next time!

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