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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,737 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

141 Derby St

Hingham, MA

02043

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Showing 2,737 reviews

May 27, 2022

Great service and very speedy getting my car back. The always do a nice job cleaning the car before getting it back. Thx More

by hislop168
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Duddy
May 27, 2022 -

Herb Chambers Lexus of Hingham responded

We are always happy to help you out! We deeply appreciate your glowing review and hope to see you again next time. Thanks for supporting Herb Chambers Lexus of Hingham!

May 26, 2022

Excellent service. Love working with Tom McCafferty who keeps my car up to date and me informed. More

by Teachmarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Herb Chambers Lexus of Hingham responded

It's great you can always rely on Tom and the Herb Chambers Lexus of Hingham team to get the job done. Take care!

May 26, 2022

Jon was extremely professional, efficient, and knowledgeable throughout the whole service experience. His communication skills are remarkable, courteous, and approachable. Jon consistently maintai More

by PB_S2H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
May 26, 2022 -

Herb Chambers Lexus of Hingham responded

"Professional, efficient, and knowledgeable" are words we love to see in our customer's feedback. We will certainly let Jon know his commitment to great customer service stood out to you. Thanks for choosing Herb Chambers Lexus of Hingham!

May 26, 2022

Kevin in service was very professional, thorough and knowledgeable, he made my visit any easy task More

by Denco 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
May 26, 2022 -

Herb Chambers Lexus of Hingham responded

"Professional, thorough, and knowledgeable" are all words we love to see! Thanks for giving Kevin such a great review. We look forward to seeing you at Herb Chambers Lexus of Hingham again next time!

May 26, 2022

The Service Rep KEVIN was excellent. Friendly, welcoming approach and went way beyond standards in handling the minor issue with my ES350. Followed up on the part order and scheduling More

by Rjt339
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
May 26, 2022 -

Herb Chambers Lexus of Hingham responded

We will be sure to let Kevin know his commitment to our customers stood out to you. Thank you kindly for bringing your Lexus ES 350 to Herb Chambers Lexus of Hingham. We're always here to help!

May 25, 2022

Outstanding setting and service. Kevin was My service manager and he was excellent.listening to what I thought was Needed on my LC500 and him making recommendations on items I had More

by Vmcdermott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
May 25, 2022 -

Herb Chambers Lexus of Hingham responded

The Herb Chambers Lexus of Hingham team appreciates your five-star review! Thanks for giving Kevin a shoutout and supporting our service department. It was a pleasure to assist you today!

May 25, 2022

Took the car asap, Ben was easy to communicate, beat the time estimated for the 30k work/inspection, car cleaned & detailed print out of work completed. Good experience! More

by Joe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
May 25, 2022 -

Herb Chambers Lexus of Hingham responded

Joe, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Ben and the team. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

May 25, 2022

Excellent staff to work with. Very patient and took their time answering our questions. Not a rush job. Vehicle presented as promised. More

by noahmo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor Duarte
May 25, 2022 -

Herb Chambers Lexus of Hingham responded

Noah, we're glad we delivered the patient, high-quality service we aim for! Thank you for the excellent review and for choosing Herb Chambers Lexus of Hingham!

May 24, 2022

As always, everytime I go here for service, thier service is exemplary. Please continue this service level and thank you! More

by Carmenm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
May 25, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the review. We're glad that the team worked hard to support you here at Herb Chambers Lexus of Hingham! See you again next time!

May 24, 2022

Sammy was great to deal with. Kept us updated on a long wait for the title. All worth it in the end More

by Joe Barrett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy, Vitor Duarte
May 25, 2022 -

Herb Chambers Lexus of Hingham responded

Joe, we are happy to hear that you were well taken care of by Sammy and the team! Thank you for choosing Herb Chambers Lexus of Hingham and for stopping by to share your support. Safe travels ahead!

May 25, 2022 -

Joe Barrett responded

Thank you

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