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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,738 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,738 reviews

May 24, 2022

As always, everytime I go here for service, thier service is exemplary. Please continue this service level and thank you! More

by Carmenm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
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May 25, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the review. We're glad that the team worked hard to support you here at Herb Chambers Lexus of Hingham! See you again next time!

May 24, 2022

They stand behind their work and their quotes. Car always looks clean when finished with any service. I still miss the free car washes. Will that be coming back? More

by Bevgil22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
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May 25, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with our team. With regard to the rest of your feedback, I apologize for the inconvenience regarding our car wash services and would be happy to speak with you to answer any questions you may have. If you are willing to discuss this further, please don't hesitate to reach out. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

May 23, 2022

The people that you come in contact with are genuine as well as seemingly honest. Feeling comfortable in the environment is key and the people that work there help in that. More

by Kbpru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin litchfield
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May 23, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the amazing review. We're glad that the team worked hard to support you and ensure that you were comfortable. See you again next time.

May 23, 2022

Jared was great to deal with very friendly and informative, highly recommend can’t say enough great things about Lexus of Hingham More

by Ta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Cohen
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May 24, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Jared. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

May 23, 2022

Jano, Sammy and Mike-by-the Way were personable, courteous, knowledgeable and very helpful. Excellent More

by Revrps
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jano Letaif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sarkis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy-the-man, Vitor Duarte
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May 23, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Jano, Sammy, Mike, and the team. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

May 22, 2022

Ryan Tierny was exceptionally professional, courteous, honest, and helpful throughout my entire first and new 2022 Lexus ES350 purchasing process. Ryan also was exceptionally knowledgeable about every as More

by cchancey1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adel Nasser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor Duarte
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May 23, 2022 -

Herb Chambers Lexus of Hingham responded

Congratulations on your new 2022 Lexus ES 350! We are delighted that Ryan, Vitor, and the team took such great care of you and earned your positive feedback. Thank you for choosing Herb Chambers Lexus of Hingham!

May 21, 2022

Excellent service, support and attention to detail. Always a pleasurable experience. Jared never tries to upswell service which is appreciated. More

by Gil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Cohen
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May 23, 2022 -

Herb Chambers Lexus of Hingham responded

Jared and the team are humbled by your glowing review, Gil. Thank you so much for supporting Herb Chambers Lexus of Hingham and we'll see you next time!

May 21, 2022

Wonderful staff, amazing experience. Tom was very helpful. Will always take my car to Lexus More

by michaelcheung29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to review us, Michael! We appreciate your support and are glad to hear that you are confident in Tom to get the job done. Drive safely, and we hope to see you back at Herb Chambers Lexus of Hingham!

May 20, 2022

Easy and fast check in. Loaner car was ready immediately. Tom is great and I always work with him. More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks, Kelly, for leaving Herb Chambers Lexus of Hingham a five-star review! We are glad that Tom ensured you were taken care of. See you down the road!

May 20, 2022

I wanted to get my brakes checked because they grind occasionally and I decided to go to Herb Chambers for the brakes checked. More

by morankathleen7@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chan
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May 23, 2022 -

Herb Chambers Lexus of Hingham responded

It was our pleasure to assist you with your vehicle! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your feedback. We hope to see you again down the road!

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