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Herb Chambers Lexus of Hingham
Hingham, MA
2,803 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,803 reviews
July 16, 2022
Good service. Recommendations were reasonable. These 5 words are sufficent to describe your service. No further words are needed. I am done Recommendations were reasonable. These 5 words are sufficent to describe your service. No further words are needed. I am done More
by d1775sar
Employees Worked With
Kevin Chan
July 15, 2022
Easy to work with. Joe Dinger made process smooth. Car ready for pickup when stated. Joe Dinger made process smooth. Car ready for pickup when stated. More
by Fish3289
July 13, 2022
Tom is an excellent professional service advisor. We completely trust his advice. His communication skills are great. Our new tires and brakes make our 2014 Lexus feel brand new! Sandra We completely trust his advice. His communication skills are great. Our new tires and brakes make our 2014 Lexus feel brand new! Sandra More
by jkt-smt
Employees Worked With
July 10, 2022
Though our experience with our salesperson, Caren S, was outstanding, the culture promoted in the Hingham Lexus sales room demonstrated unprofessionalism, disorganized policies, and disrespectful, unhealthy outstanding, the culture promoted in the Hingham Lexus sales room demonstrated unprofessionalism, disorganized policies, and disrespectful, unhealthy competition between sales people. If you value your dealership, what we observed should STOP immediately. The only reason we did not walk out of the showroom was because of the professional approach of our salesperson. We will never do business again with a Herb Chambers dealership. 7/10/22 More
by seeret2
Employees Worked With
Caren Stone - Sales
July 08, 2022
Very pleasant staff and very prompt. From scheduling an appointment to when you arrive for service. From scheduling an appointment to when you arrive for service. More
by Kellikel
Employees Worked With
July 08, 2022
Kevin was extremely professional and helped out with a problem on another car we have but did not have an appointment for… quick great service problem on another car we have but did not have an appointment for… quick great service More
by annmariebeaudoin
Employees Worked With
Kevin Chan
July 08, 2022
Good job. I am very satisfied with the timely appointment and courtesy to get my vehicle serviced. The price was well appreciated. I am very satisfied with the timely appointment and courtesy to get my vehicle serviced. The price was well appreciated. More
by Paowens645
Employees Worked With
Laura
July 07, 2022
I am very glad that I have Tom McCafferty as my Service Advisor, I appreciate his knowledge regarding my Lexus. Love Valet for Service, been doing this for almost 9 years. Like the fact that I can stay hom Advisor, I appreciate his knowledge regarding my Lexus. Love Valet for Service, been doing this for almost 9 years. Like the fact that I can stay home as long as I have a loaner just encase I have to do an errand. More
by Mandy411
Employees Worked With
July 05, 2022
I showed up at the dealership without an appointment for a rather urgent issue. Kevin was very gracious in accommodating my car and the work was completed in about 90 minutes without a charge. Fantastic ser a rather urgent issue. Kevin was very gracious in accommodating my car and the work was completed in about 90 minutes without a charge. Fantastic service with a smile. Hard to beat this experience. Keep it up Kevin and Herb Chambers. More
by Sadru_kabani
Employees Worked With
Kevin Chan
