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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,804 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

141 Derby St

Hingham, MA

02043

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Showing 2,804 reviews

June 15, 2022

The Service at Herb Chambers Lexus of Hingham was outstanding! Jared Cohen, my service advisor took great care of me and is a credit to the Organization! More

by Hauser125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Cohen, Jon Seekins
Jun 16, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the amazing review. We appreciate your trust in us to take care of your vehicle and provide the top-notch service you deserve. --Herb Chambers Lexus of Hingham Team

June 14, 2022

Very efficient and thoughtful Stayed in touch and helped with my concerns Also picked me up. More

by roccs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins, Kevin Chan
Jun 14, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks so much for this great review! We're delighted that you enjoyed the service we provided here at Herb Chambers Lexus of Hingham. Have a wonderful day.

June 14, 2022

Excellent service- staff is exceptionally competent and friendly. Problem was solved quickly and efficiently. Thanks More

by Reginacuccaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Herb Chambers Lexus of Hingham responded

We're thrilled to read this great review! Thank you for taking the time to share your experience with us here at Herb Chambers Lexus of Hingham. We hope to work with you again in the future.

June 12, 2022

Buying a car was always a chore to be dreaded, but Caryn Lee made our experience an absolute pleasure. She was knowledgeable, helpful and so much fun. I would recommend this dealership and Caryn Lee to anyo More

by Jatwell47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caryn Lee
Jun 13, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Caryn and the Herb Chambers Lexus of Hingham team. Drive safely in your new vehicle, and we hope to see you back again down the road!

June 11, 2022

When I called to confirm my appointment no one answered. When I tried again, the gentleman was very nice but had to put me on a hold. A short time later a woman picked up and said someone would have to ca More

by Carriemiceli63
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Herb Chambers Lexus of Hingham responded

Carrie, I apologize for the trouble you experienced getting in contact with my team. We strive to deliver seamless and accommodating service, and it is never our intention to inconvenience our guests. I assure you that we will use this feedback to improve in the future. If there is anything more I can do to assist you or better your visit, please feel free to reach out. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

June 11, 2022

Everything was taken care of in an efficient manner. The problem with my mirror was not a problem when I brought the Vehicle in and Jarred made sure the mirror was working correctly More

by hggreenstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Cohen
Jun 13, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the review. We appreciate your trust in our team to assist you, and we are grateful for the kind words about Jarred. See you again next time here at Herb Chambers Lexus of Hingham!

June 10, 2022

Tom provided us great service! It was a wonderful experience. Everything was well done. Highly recommend Lexus Service. More

by mamartinelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are glad to hear that you loved working with Tom here at Herb Chambers Lexus of Hingham. See you again next time!

June 09, 2022

Not a long wait and explained what was done and what to expect from warranty program More

by Captainmorgangh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared cohen
Jun 10, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you back at Herb Chambers Lexus of Hingham!

Jun 10, 2022 -

Captainmorgangh responded

Thanks for the great service

June 09, 2022

Car was done on time and under quote. Detail was great.! Everyone was very courteous. More

by Donald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Herb Chambers Lexus of Hingham responded

Donald, we are thrilled that our team provided you with efficient, top-notch service! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your feedback. We hope to work with you again down the road!

June 08, 2022

The best service top to bottom I’ve ever experienced wow! From check in to pick up simply the best thank you!!! More

by Brianlcox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Cohen
Jun 08, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the five-star review! The Herb Chambers Lexus of Hingham team is delighted to have delivered a standout service experience. Have a great rest of your day!

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