Back

Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,806 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

141 Derby St

Hingham, MA

02043

Directions

By Type

Showing 2,806 reviews

November 12, 2021

Tom in service is always so wonderful to work with! He always tries to ensure a seemless experience for the customer. Lexus is lucky to have him! More

by Jcarrlaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We strive to deliver top-notch service, and it is wonderful to hear that this was reflected in your time working with Tom. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

November 12, 2021

Very responsive and accommodating! Excellent service. Great use of loaner car. Made the service easily accessible More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Herb Chambers Lexus of Hingham responded

Mary, thank you for taking the time to share! We appreciate your support and are happy to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

November 11, 2021

Mark Hausman was a pleasure to deal with and a wealth of knowledge on all the Lexus systems. Thanks Mark More

by Nad493
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor Duarte
Nov 12, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to give Mark such a great shoutout! We're so pleased to hear that you had a great experience working with him. Safe travels and have a great day! - Herb Chambers Lexus of Hingham

November 11, 2021

Kevin it’s been very helpful!! Will go to him again for my next service. More

by Ly4139
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Nov 12, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with Kevin. Drive safely, and we hope to see you back at Herb Chambers Lexus of Hingham!

November 11, 2021

Always outstanding service. Tom McCaffrey is always a pleasure to work with and so helpful and supportive. He always explains what needs to be done and then if the service dept. find something else that More

by ccop312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Herb Chambers Lexus of Hingham responded

Thanks for leaving Herb Chambers Lexus of Hingham this great review! We appreciate the kind words about Tom. It's wonderful that he always explains things well and is helpful and professional.

November 10, 2021

Excellent service and dealing with Tom is fantastic. He is very professional.,courteous, and very caring. Everyone I dealt with was very friendly. Overall- service was excellent More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Herb Chambers Lexus of Hingham responded

Hi Carol! Thank you for taking the time to let us know about your wonderful service experience with Tom. It's great to hear that your visit went off without a hitch. Please let us know next time the Herb Chambers Lexus of Hingham team can be of service. Take care!

November 10, 2021

Great experience overall. Service and parts ( especially Tom ). Over and above what what I expected. More

by Willy D.
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Herb Chambers Lexus of Hingham responded

What wonderful feedback, Willy! Thank you from all of us here at Herb Chambers Lexus of Hingham. We wish you safe and happy driving.

November 10, 2021

Excellent service.Johnathan also excellent Never a Excellent service. Johnathan also excellent Never a problem at this dealer, would recommend. They do not try to sell something you do not need Gr More

by skyking227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Nov 11, 2021 -

Herb Chambers Lexus of Hingham responded

Honest, courteous, and straightforward client care is what we strive to deliver. Thank you for the fantastic review - we look forward to seeing you back again next time!

November 09, 2021

Our service advisor, Tom McCafferty, is the most helpful and informative that we have ever had. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Herb Chambers Lexus of Hingham responded

David-- thanks for giving Tom a shoutout for how helpful and knowledgeable he was! From the Herb Chambers Lexus of Hingham team, thanks for your business!

November 09, 2021

Sammy Loji was great to deal with. He offered very professional and courteous service. I could not be happier with my experience leasing a car with Sammy. More

by david
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammi Loji - 5 Stars, Vitor Duarte
Nov 11, 2021 -

Herb Chambers Lexus of Hingham responded

Hearing you couldn't be happier with the leasing experience makes our day, David! Thank you for the excellent review - the entire Herb Chambers Lexus of Hingham team appreciates it!

...
173
...