Back

Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,804 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

141 Derby St

Hingham, MA

02043

Directions

By Type

Showing 2,804 reviews

November 03, 2021

The service is impeccable. Tom McCafferty is the definition of customer service. He always goes above and beyond! More

by Jhsassoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Herb Chambers Lexus of Hingham responded

We appreciate you taking the time to share your glowing review of Tom and we will be sure to pass along your feedback to him! Thank you for choosing Herb Chambers Lexus of Hingham, hope to welcome you back for your future service needs.

November 03, 2021

Kevin from Service Department is the Best! He has done a Kevin from Service Department is the Best! He has done a great service every time we go there. 👍👍 More

by abc1328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Nov 03, 2021 -

Herb Chambers Lexus of Hingham responded

We're glad Kevin and the Herb Chambers Lexus of Hingham service team always take great care of you! Thank you so much for your review and business!

November 02, 2021

I always feel that I get value for the money I spend at the service department. More

by Bill S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Nov 02, 2021 -

Herb Chambers Lexus of Hingham responded

We really appreciate this feedback, Bill! Thank you for choosing Herb Chambers Lexus of Hingham for your auto service needs.

November 02, 2021

Dealership has always done a great job servicing my car. I always feel confident in the services. Tom as my service advisor is excellent! More

by Lmbrowser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Herb Chambers Lexus of Hingham responded

Thanks for trusting the Herb Chambers Lexus of Hingham team to keep your car running smoothly throughout the years! We appreciate you giving Tom a shoutout.

October 30, 2021

Very professional and accommodating. Always feel very confident in the work they perform on m More

by Lindy543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Burbine
Oct 30, 2021 -

Herb Chambers Lexus of Hingham responded

We are always happy to help! Thanks for supporting Herb Chambers Lexus of Hingham!

October 30, 2021

Tom did an excellent job as my advisor.I had a list of Tom did an excellent job as my advisor. I had a list of requests, he came out to the car with me to make sure he saw and understood what I meant. Got More

by Almcchesney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
n/a, bought car in Watertown
Nov 01, 2021 -

Herb Chambers Lexus of Hingham responded

We're pleased that Tom was great to work with. It makes us happy that he could take care of all your needs. See you again next time here at Herb Chambers Lexus of Hingham!

October 30, 2021

Wonderful staff to deal with. Everyone is very helpful and very kind . I would give 10 stars! More

by Cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Duddy
Nov 01, 2021 -

Herb Chambers Lexus of Hingham responded

Cynthia, we are thrilled that you had such a positive experience working with our team! Seeing your five-star review makes our day and we hope to welcome you back to Herb Chambers Lexus of Hingham in the future. Thank you!

Nov 01, 2021 -

Cynthia responded

I will always have my car service at your dealership as well as purchasing a new vechicle.

October 29, 2021

Dealership always does a great job at a fair price. My service advisor Tom McCafferty is excellent. More

by mageejr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2021 -

Herb Chambers Lexus of Hingham responded

These are the kind of reviews our team loves to receive! Thank you for taking a moment to leave Tom and the Herb Chambers Lexus of Hingham team a supportive review, and drive safely until we see you next!

October 26, 2021

Ask for Jared and he will get the job done. If I dealt with Jared initially this rating would have been a 5 More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Oct 26, 2021 -

Herb Chambers Lexus of Hingham responded

Eric, this shoutout of Jared is wonderful and we're pleased that he was so great to work with. We appreciate your feedback and if we can help you in the future, please let me know. Best, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

October 25, 2021

Great helpful staff and nice location. Tom is always willing to work with us keeps us informed about the work on the car. More

by kulinshahmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Herb Chambers Lexus of Hingham responded

Thanks for the great review of Herb Chambers Lexus of Hingham! We're happy that Tom works hard to take care of your vehicle. See you again next time!

...
175
...