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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,803 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,803 reviews

October 14, 2021

Friendly, professional and effective service. My concern was quickly diagnosed and the solution was applied quickly. More

by johnewalsh14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
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Oct 15, 2021 -

Herb Chambers Lexus of Hingham responded

It is our pleasure to assist, John! Thank you for taking your service needs to Herb Chambers Lexus of Hingham and for sharing your kind feedback - we hope to see you again next time!

October 13, 2021

I’m always satisfied with the level of service I receive from Herb chambers of Hingham. They are courteous and professional More

by Lilian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2021 -

Herb Chambers Lexus of Hingham responded

Lilian, thank you for taking the time to share! We appreciate your support and are happy to hear that you are so confident in the Herb Chambers Lexus of Hingham team to get the job done. Drive safely, and we hope to see you back!

October 13, 2021

Service was great. It would be nice if we could schedule service online without issues. More

by Kjm123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Report | Print
Oct 13, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for providing us with feedback on your experience. We will look into your concerns and see what can be done to provide a more seamless booking experience. We're glad your actual service was a success and hope you'll visit Herb Chambers Lexus of Hingham again next time you require automotive care!

October 13, 2021

Professional and courteous personnel from advisor to front office. And good free car wash too. More

by Paul
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2021 -

Herb Chambers Lexus of Hingham responded

We are delighted the Herb Chambers Lexus of Hingham team could make your experience a success from start to finish. Thanks for stopping by for your service needs, Paul!

October 12, 2021

Excellent service. Tom was very helpful and straightforward. Gave thorough explanations of the entire process. More

by Dave69509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2021 -

Herb Chambers Lexus of Hingham responded

Dave - We love to see positive customer feedback and are so glad that you received excellent service from Tom. Thank you so much for rating Herb Chambers Lexus of Hingham five stars! We look forward to your next visit with us.

October 12, 2021

Another terrific service - Kevin answered my questions and helped me with a plan despite driving less than 4,000 miles since my September of 2020 appointment. - car looks beautiful also with a great deta More

by RLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Oct 13, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with Kevin and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

October 12, 2021

Always attentive to the customer and fully understands the issues. I can always count on Tom to get my job done on schedule and at the expected estimate. More

by Jmurphyhia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for putting your trust in Tom and our team! We are thrilled that you are always so well taken care of and your five-star feedback means a lot to us. See you next time at Herb Chambers Lexus of Hingham!

October 11, 2021

Professional and courteous, friendly and polite. Very knowledgeable and able to answer all of our questions. More

by coryc33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Barbosa
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Oct 11, 2021 -

Herb Chambers Lexus of Hingham responded

For you to say that our team was professional, courteous, and knowledgeable makes our day! Thanks for your confidence in Herb Chambers Lexus of Hingham!

October 11, 2021

I always bring my car to this Lexus! Amazing, friendly and accommodating services. Always willing to help when in a crunch More

by Priya.hippolyte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Nepomuceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Skorohod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared , Roberto Sanna, Claudia Melgarejo, Jon Seekins
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Oct 11, 2021 -

Herb Chambers Lexus of Hingham responded

Priya, we're so glad that you rely on the Herb Chambers Lexus of Hingham team for friendly and accommodating service. It's truly our pleasure to help you with your automotive needs, and we hope we'll see you again down the road!

October 10, 2021

Kevin is amazing!!!! I came to dealership with some questions regarding mechanical state of my car and I was looking for advice! I am very grateful that Kevin was my service advisor! Kevin understood More

by Ihar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Report | Print
Oct 11, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to review us, Ihar! We appreciate your support and are thrilled to hear that Kevin delivered such an outstanding service experience. Drive safely, and we hope to earn your business again at Herb Chambers Lexus of Hingham!

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