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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,758 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,758 reviews

September 21, 2021

Tom is great. Had trouble getting a service appointment snd he took care of it. More

by Patricia.kay5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for this feedback, Patricia! We are so glad that Tom could assist with your service appointment. - Herb Chambers Lexus of Hingham team

September 21, 2021

I was very impressed of how the deal when no pressure. Marcus was great I would recommend this dealership thanks so much. More

by Dozie1456
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2021 -

Herb Chambers Lexus of Hingham responded

We love to hear that our team impressed you during your recent visit! We'll be sure to share your compliments with Marcus and he'll be so glad to hear them. We're so grateful that you recommend Herb Chambers Lexus of Hingham, and we look very forward to working with you again in the future!

September 21, 2021

Very good valet service on schedule. Got an appt easily and quickly for recall issue. More

by Gfgreene1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Burbine, Jon Seekins
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Sep 22, 2021 -

Herb Chambers Lexus of Hingham responded

It's our pleasure to assist you with your recall and get you back on the road safely. We're glad we could make your service visit an easy one at Herb Chambers Lexus of Hingham and whenever you need automotive care next, we'll be here!

September 19, 2021

Always clean professional and customer friendly. The service department is why I bought my car at herb chambers first class. More

by Allout2222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2021 -

Herb Chambers Lexus of Hingham responded

We appreciate your support! Thank you for taking the time to let others know what being a guest at Herb Chambers Lexus of Hingham is like. Safe travels!

September 19, 2021

My experience for purchasing my vehicle was the best in my whole life. No stress or pressure, very smooth and no surprises. Thank you Eric. More

by Debby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Barbosa
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Sep 20, 2021 -

Herb Chambers Lexus of Hingham responded

Debby, thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Eric and the Herb Chambers Lexus of Hingham team. Drive safely in your new vehicle, and we hope to see you back again down the road!

September 19, 2021

Fast service. Courteous staff. Great location. Very pleased with experience and dealership. My service it was explained to me in great detail. More

by Nickerd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2021 -

Herb Chambers Lexus of Hingham responded

We are grateful for your kind feedback. Thank you for taking the time to let others know what being a guest at Herb Chambers Lexus of Hingham is like. Please let us know if there is anything else we can do for you. Take care!

September 17, 2021

Service by Jarred was timely, professional, fair, and he is very knowledgeable. Very pleased with his service and dealership. More

by Mariepitaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred
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Sep 18, 2021 -

Herb Chambers Lexus of Hingham responded

Hearing from satisfied customers makes our day, Marie! Thank you for the amazing feedback - we hope to see you again down the road! - your friends at Herb Chambers Lexus of Hingham

September 17, 2021

From driving through the service door to pick up a quality service experience at every point of contact! More

by Wellingtongroup1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
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Sep 17, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

September 16, 2021

My husband took my Lexus for service at the Hingham location, his words, piece of cake. I will always go to a Herb Chambers dealership. Jonathan who helped my husband was also great. More

by patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
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Sep 16, 2021 -

Herb Chambers Lexus of Hingham responded

Hi Patricia! We are so pleased the Herb Chambers Lexus of Hingham team was able to make sure everything went off without a hitch. Thanks to you and your husband for your support and we hope to see you next time. Take care!

September 16, 2021

Prompt courteous personal service by true professionals My car looks snd runs like it is brand new. Dealership is comfortable and Tom was easy to work with. More

by annf1751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2021 -

annf1751 responded

Love this dealership thanks Tom

Sep 16, 2021 -

annf1751 responded

Tom is a wonderful representative for this company

Sep 16, 2021 -

Herb Chambers Lexus of Hingham responded

Ann, your support for Tom and the Herb Chambers Lexus of Hingham team means so much! We're proud to offer our guests professional and courteous care and to return your vehicle to you running in prime condition. Thank you for putting your trust in Tom and the team and we look forward to working with you again down the road!

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