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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,758 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

141 Derby St

Hingham, MA

02043

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Showing 2,758 reviews

September 15, 2021

Service staff friendly and helpful. Gave estimated time for delivery and stood by it. Awesome More

by Emartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Emartin responded

Thanks for awesome service!

Sep 15, 2021 -

Herb Chambers Lexus of Hingham responded

Thanks for posting about your recent visit to Herb Chambers Lexus of Hingham. We're thrilled to hear that our team took care of you!

September 14, 2021

Herb Chambers Lexus in Hingham is wonderful. Everyone is professional, knowledgeable and friendly. Ryan Tierney is my “go-to” guy! More

by Ljmz55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jano, Vitor Duarte
Sep 14, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for your confidence in Ryan and our team! We are happy to have you as a customer and we hope to work with you again down the road. Safe travels ahead!

September 14, 2021

Excellent service from the salesmen, got us through the process very quickly with little hassle and was very kind and understanding. Very patient even during a misunderstanding during the process. More

by Dongmai38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Duddy
Sep 15, 2021 -

Herb Chambers Lexus of Hingham responded

We're so happy to hear that the Herb Chambers Lexus of Hingham team was able to provide a seamless buying experience and answer any questions that came up. It means a lot that our service stood out to you, and we wish you safe travels in your new ride!

September 13, 2021

My experience was great Tom was polite and went over what was necessary And explained what I should do and managed a courtesy car. On short. Notice More

by Virginia Harvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Herb Chambers Lexus of Hingham responded

Virginia, thanks for reviewing Herb Chambers Lexus of Hingham! We're happy to hear that you loved working with Tom, and we appreciate your kind words about our team.

September 10, 2021

The service department it’s always professional and organized and Tom always explains the details of any work needed thoroughly.Very good service. I am usually able to get a loaner vehicle when needed More

by Dianef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2021 -

Herb Chambers Lexus of Hingham responded

Diane, we're so grateful that you've taken the time to express how pleased you are with our services! We'll be happy to share with Tom how much his professionalism and organization meant to you during your visit. We hope you'll continue to rely on Herb Chambers Lexus of Hingham for all your service needs and we thank you for leaving us a 5 star rating!

September 10, 2021

Excellent overall service. I have had only positive experiences in both the sales department and the exceptional service department.I will definitely be using their service department in the future More

by Bill D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Cohen 5 Star
Sep 13, 2021 -

Herb Chambers Lexus of Hingham responded

We are proud to have earned your continued business, Bill! Thank you for trusting Herb Chambers Lexus of Hingham and for taking the time to write a glowing review. See you next time!

September 09, 2021

Great buying experience. Mark was a very good sales person, very knowledgeable about the auto I was buying. Herb Chambers Lexus dealership is great and convenient! More

by Mmoss02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor Duarte
Sep 09, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the five-star review! The entire team at Herb Chambers Lexus of Hingham loves to hear that we can take care of our customers. Your wonderful remarks will be passed on to Mark, and we look forward to seeing you again! Enjoy your new car!

September 09, 2021

Simply amazing dealership! Tom in the Service Department is the reason we continue to buy Lexus. He goes above and beyond every time! Thank You!! More

by buteauk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for your confidence in Tom and the service team! We are so grateful for your continued business and we look forward to welcoming you back to Herb Chambers Lexus of Hingham for your future sales and service needs.

September 08, 2021

Well managed for setting up serviceFollows the time Well managed for setting up service Follows the time schedule that’s given Service personnel well mannered and helpful The customer service repres More

by keston307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Herb Chambers Lexus of Hingham responded

Few things make us happier than hearing we delivered such a successful service experience! We're glad Tom and the team could exceed your expectations and we hope next time you're in need of service you'll think of Herb Chambers Lexus of Hingham again!

September 08, 2021

James Burbine provides excellent service with very close attention to detail in everything he does to help us from the time we drop off the car until we pick it up. More

by Llevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Burbine
Sep 08, 2021 -

Herb Chambers Lexus of Hingham responded

James truly does have a talent for providing thorough and detailed care at every visit. We're so glad you had the chance to experience his outstanding level of service at your recent visit to Herb Chambers Lexus of Hingham. Thank you for taking the time to leave us a positive review and whenever you find you need service next, we'll be here!

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