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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,803 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,803 reviews

October 04, 2021

Great service. Every is on time. Very friendly people. Will recommend this dealership on other people More

by AnnA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2021 -

Herb Chambers Lexus of Hingham responded

Ann, we love hearing that you are satisfied with the efficiency and the care our service team provided during your visit. It means so much that you'll recommend Herb Chambers Lexus of Hingham, and we hope next time you require maintenance, you'll think of us again!

October 03, 2021

Fantastic experience over and beyond. Car detailing made my 2014 look brand new highly recommend More

by Desimonebuildco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
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Oct 04, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

October 02, 2021

Customer service is OK.The wait time to greet Drivers are longer. Scheduled for oil service and it took more than 2 hours wait More

by Peri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Oct 04, 2021 -

Herb Chambers Lexus of Hingham responded

Peri, thank you for this feedback. We apologize for your visit taking longer than we anticipated and assure you that we will work towards improving our efficiency in the future. If there is anything more we can do to assist you or help make things right, please don't hesitate to reach out. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

October 02, 2021

Everyone was welcoming. Eric was terrific. He made the process very easy for me. It was my first time buying a car myself since my husband passed away. He put me at ease and was always available when I wo More

by kwholey1955
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Barbosa
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Oct 04, 2021 -

Herb Chambers Lexus of Hingham responded

Our team is always here to answer your questions and support you through the purchase process. It's truly wonderful to hear that Eric could put you at ease and give you confidence in your choices. We're so grateful to have had the opportunity to work with you at Herb Chambers Lexus of Hingham and hope your new vehicle takes you everywhere you want to go!

October 01, 2021

Asked meaningful questions related to my car concerns. Friendly, professionally efficient, got the job done. More

by jmgcrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred
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Oct 01, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back next time!

October 01, 2021

Wonderful dealership and wonderful service department. Always a pleasure having my Lexus serviced by Tom Mccafferty. More

by acbaillie2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2021 -

Herb Chambers Lexus of Hingham responded

The pleasure is all ours at Herb Chambers Lexus of Hingham! We'll be sure to pass on your kind words to Tom, and he'll be happy to hear them. Many thanks for supporting us with this great review, and we hope we'll see you again soon!

September 30, 2021

Jared was very helpful, my detailing was awesome. Service guys did a great job…thanks More

by Brt1953
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jared in service
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Sep 30, 2021 -

Herb Chambers Lexus of Hingham responded

We are happy to hear Jared and the Herb Chambers Lexus of Hingham team did a great job with your detail and service. Thank you for stopping by!

September 30, 2021

I’m very satisfied on the work done in my car, I highly recommend to anybody. Very polite, excellent service More

by beyondtutu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Sep 30, 2021 -

Herb Chambers Lexus of Hingham responded

We sincerely appreciate the excellent feedback and recommendation - thank you so much! We hope to see you back at Herb Chambers Lexus of Hingham for your next service!

September 29, 2021

From start to finish the whole experience was what one could only dream would happen. Everyone was professional and friendly only looking to help you find that one car to make you the customer happy! Wasn More

by ToyotafanTM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share! We are so happy to hear that you had such a successful purchase experience working with Mark and the Herb Chambers Lexus of Hingham team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

September 28, 2021

Loaner car was ready at drop off and our LX570 was ready on time as promised and all work was completed to satisfaction, More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Report | Print
Sep 28, 2021 -

Herb Chambers Lexus of Hingham responded

Ed, thank you for taking the time to share! We are thrilled to hear that you had such a seamless service experience working with the Herb Chambers Lexus of Hingham team. Drive safely in your Lexus LX 570, and we hope to see you back again down the road!

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