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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,802 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,802 reviews

September 17, 2021

From driving through the service door to pick up a quality service experience at every point of contact! More

by Wellingtongroup1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
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Sep 17, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

September 17, 2021

Service by Jarred was timely, professional, fair, and he is very knowledgeable. Very pleased with his service and dealership. More

by Mariepitaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred
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Sep 18, 2021 -

Herb Chambers Lexus of Hingham responded

Hearing from satisfied customers makes our day, Marie! Thank you for the amazing feedback - we hope to see you again down the road! - your friends at Herb Chambers Lexus of Hingham

September 16, 2021

Prompt courteous personal service by true professionals My car looks snd runs like it is brand new. Dealership is comfortable and Tom was easy to work with. More

by annf1751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2021 -

annf1751 responded

Love this dealership thanks Tom

Sep 16, 2021 -

annf1751 responded

Tom is a wonderful representative for this company

Sep 16, 2021 -

Herb Chambers Lexus of Hingham responded

Ann, your support for Tom and the Herb Chambers Lexus of Hingham team means so much! We're proud to offer our guests professional and courteous care and to return your vehicle to you running in prime condition. Thank you for putting your trust in Tom and the team and we look forward to working with you again down the road!

September 16, 2021

My husband took my Lexus for service at the Hingham location, his words, piece of cake. I will always go to a Herb Chambers dealership. Jonathan who helped my husband was also great. More

by patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
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Sep 16, 2021 -

Herb Chambers Lexus of Hingham responded

Hi Patricia! We are so pleased the Herb Chambers Lexus of Hingham team was able to make sure everything went off without a hitch. Thanks to you and your husband for your support and we hope to see you next time. Take care!

September 15, 2021

Service staff friendly and helpful. Gave estimated time for delivery and stood by it. Awesome More

by Emartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2021 -

Emartin responded

Thanks for awesome service!

Sep 15, 2021 -

Herb Chambers Lexus of Hingham responded

Thanks for posting about your recent visit to Herb Chambers Lexus of Hingham. We're thrilled to hear that our team took care of you!

September 14, 2021

Excellent service from the salesmen, got us through the process very quickly with little hassle and was very kind and understanding. Very patient even during a misunderstanding during the process. More

by Dongmai38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Duddy
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Sep 15, 2021 -

Herb Chambers Lexus of Hingham responded

We're so happy to hear that the Herb Chambers Lexus of Hingham team was able to provide a seamless buying experience and answer any questions that came up. It means a lot that our service stood out to you, and we wish you safe travels in your new ride!

September 14, 2021

Herb Chambers Lexus in Hingham is wonderful. Everyone is professional, knowledgeable and friendly. Ryan Tierney is my “go-to” guy! More

by Ljmz55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jano, Vitor Duarte
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Sep 14, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for your confidence in Ryan and our team! We are happy to have you as a customer and we hope to work with you again down the road. Safe travels ahead!

September 13, 2021

My experience was great Tom was polite and went over what was necessary And explained what I should do and managed a courtesy car. On short. Notice More

by Virginia Harvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2021 -

Herb Chambers Lexus of Hingham responded

Virginia, thanks for reviewing Herb Chambers Lexus of Hingham! We're happy to hear that you loved working with Tom, and we appreciate your kind words about our team.

September 10, 2021

The service department it’s always professional and organized and Tom always explains the details of any work needed thoroughly.Very good service. I am usually able to get a loaner vehicle when needed More

by Dianef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2021 -

Herb Chambers Lexus of Hingham responded

Diane, we're so grateful that you've taken the time to express how pleased you are with our services! We'll be happy to share with Tom how much his professionalism and organization meant to you during your visit. We hope you'll continue to rely on Herb Chambers Lexus of Hingham for all your service needs and we thank you for leaving us a 5 star rating!

September 10, 2021

Excellent overall service. I have had only positive experiences in both the sales department and the exceptional service department.I will definitely be using their service department in the future More

by Bill D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Cohen 5 Star
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Sep 13, 2021 -

Herb Chambers Lexus of Hingham responded

We are proud to have earned your continued business, Bill! Thank you for trusting Herb Chambers Lexus of Hingham and for taking the time to write a glowing review. See you next time!

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