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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,802 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,802 reviews

September 09, 2021

Simply amazing dealership! Tom in the Service Department is the reason we continue to buy Lexus. He goes above and beyond every time! Thank You!! More

by buteauk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for your confidence in Tom and the service team! We are so grateful for your continued business and we look forward to welcoming you back to Herb Chambers Lexus of Hingham for your future sales and service needs.

September 09, 2021

Great buying experience. Mark was a very good sales person, very knowledgeable about the auto I was buying. Herb Chambers Lexus dealership is great and convenient! More

by Mmoss02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor Duarte
Sep 09, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the five-star review! The entire team at Herb Chambers Lexus of Hingham loves to hear that we can take care of our customers. Your wonderful remarks will be passed on to Mark, and we look forward to seeing you again! Enjoy your new car!

September 08, 2021

Well managed for setting up serviceFollows the time Well managed for setting up service Follows the time schedule that’s given Service personnel well mannered and helpful The customer service repres More

by keston307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Herb Chambers Lexus of Hingham responded

Few things make us happier than hearing we delivered such a successful service experience! We're glad Tom and the team could exceed your expectations and we hope next time you're in need of service you'll think of Herb Chambers Lexus of Hingham again!

September 08, 2021

James Burbine provides excellent service with very close attention to detail in everything he does to help us from the time we drop off the car until we pick it up. More

by Llevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Burbine
Sep 08, 2021 -

Herb Chambers Lexus of Hingham responded

James truly does have a talent for providing thorough and detailed care at every visit. We're so glad you had the chance to experience his outstanding level of service at your recent visit to Herb Chambers Lexus of Hingham. Thank you for taking the time to leave us a positive review and whenever you find you need service next, we'll be here!

September 07, 2021

Excellent customer service and auto service. I’ve enjoyed working with each person I’ve encountered since the purchase of my SUCCESS. Thank you all! More

by Kevinfkiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Herb Chambers Lexus of Hingham responded

Kevin, we are delighted to see your glowing review of our team! Thank you for giving Herb Chambers Lexus of Hingham your business, we look forward to working with you again down the road.

September 03, 2021

Always quality. Employee named John provided excellent assistance informing us on features of smart phone interface with vehicle. He was pleasant and knowledgeable and offered future assistance. More

by Carver
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Herb Chambers Lexus of Hingham responded

It is gratifying to hear that you were so well attended to by John and the team! Thank you for trusting Herb Chambers Lexus of Hingham with your business and your vehicle. We hope to see you for your future service needs!

Sep 03, 2021 -

Carver responded

Tom your Service Manager provided high quality service.

September 03, 2021

Excellent service, thank you! The service is always very good, and today it was excellent.Everyone was very attentive to my needs and did a very very very good job. Thank you More

by JTaglinisr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Sep 03, 2021 -

Herb Chambers Lexus of Hingham responded

We're happy to hear that the Herb Chambers Lexus of Hingham team was able to take such great care of you during your service visit. Thank you for stopping by and we hope to see you next time!

September 03, 2021

Prompt and professional couldn’t askForMoreFromThe Prompt and professional couldn’t ask For More From The service department. Car was Ready half earlier than expected which is appreciated as I was More

by markfparadise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Sep 03, 2021 -

Herb Chambers Lexus of Hingham responded

Wow! We are so glad to have earned your business here at Herb Chambers Lexus of Hingham. We pride ourselves on prompt and professional service. Thanks for coming in and safe travels until we see you next time!

September 02, 2021

Great dealership - very customer focused. I bought a car from Mark Hausman several years ago and he was the reason I returned to lease a new car this time. Mark is very professional but more important, he More

by PMASLANKA47
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jano Letaif, Vitor Duarte
Sep 02, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Mark, Jano, Vitor, and the Herb Chambers Lexus of Hingham team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

September 02, 2021

Needed a wheel. Long way from home. They checked inventory, said bring her in, then added my 10,000-mile service. All in 90 minutes. Thank you Kevin! More

by robinnyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Sep 02, 2021 -

Herb Chambers Lexus of Hingham responded

We're glad we could assist you in a pleasant and timely manner, Robin! Thank you for the great review and for choosing Herb Chambers Lexus of Hingham - we hope to see you again down the road!

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