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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,752 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,752 reviews

August 09, 2021

I love the service you get at Herb Chambers Lexus. They are so service orientated. Prompt getting the car ready for service then very good at just doing what is needed. I decided to walk to Derby St shop More

by nolan.sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo, Kevin Chan
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Aug 09, 2021 -

Herb Chambers Lexus of Hingham responded

Nolan, we strive to make the service experience a breeze and are glad we're achieving that goal. Thank you for doing business here at Herb Chambers Lexus of Hingham - and come back soon!

August 09, 2021

Exceptional service. My car was detailed and I got an inspection sticker. The best part was driving the loaner car a Lexus Ux. It was fun. I think it might be the future just not my future. Thanks to ev More

by Berremlln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Melgarejo
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Aug 09, 2021 -

Berremlln responded

Bettemlln. Please correct.

Aug 10, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the wonderful feedback and for doing business here at Herb Chambers Lexus of Hingham - we hope to see you back again for your next maintenance visit!

August 08, 2021

This dealership is excellent. We have purchased 4 cars from Evison Tili and the process has been exemplary. He drove all the way to NH to get my current ES350! The service department is also 5 star. I hig More

by Jacqueline Ebone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2021 -

Herb Chambers Lexus of Hingham responded

Jacqueline, our team takes great pride in their ability to go above and beyond for our guests. We are so grateful for your loyalty to Evison and the team here over the years, the least we could do for you was to make your purchase as simple as can be. Thank you so very much for recommending Herb Chambers Lexus of Hingham and we look forward to working with you in the future!

August 06, 2021

Efficient, professional, on timeKevin was very Efficient, professional, on time Kevin was very professional and explained things clearly. More

by patkinney33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Aug 06, 2021 -

Herb Chambers Lexus of Hingham responded

Pat - Thank you for taking the time to share these kind words about Kevin with us! We're elated to see that he provided a 5-star experience for you and we'll be sure to let him know you appreciated his assistance. Safe driving and we look forward to seeing you for your next service visit! - Your friends at Herb Chambers Lexus of Hingham

August 06, 2021

Excellent service, drop off and pickup times were right on schedule as promised. More

by john.baldinelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share, John! We appreciate your support and are happy to hear that you had such an efficient service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

August 06, 2021

My experience with Herb Chambers Lexus Dealer of Hingham was the best I had in all my years of purchasing a new car. My salesman Michael was amazing and my compliments to the credit manager. You have a re More

by MaryAnne Gibbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sarkis
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Aug 09, 2021 -

Herb Chambers Lexus of Hingham responded

MaryAnne - thank you for leaving us a review. It's fantastic to see that Michael was so helpful throughout the purchase of your vehicle. On behalf of everyone at Herb Chambers Lexus of Hingham, congrats and safe travels!

August 05, 2021

Very pleasant shopping experience. Sales representative is very professional and straight forward. Everything is clearly explained. No sales pressure. Highly recommend this dealership. Thank you. More

by Mikeho1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sarkis
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Aug 05, 2021 -

Herb Chambers Lexus of Hingham responded

We're are so excited to hear of your successful experience with us! At Herb Chambers Lexus of Hingham, we aim to always provide our guests with upfront information and care and always move at a pace that works for them. Thank you so much for recommending us and for supporting us with a 5 star review. Drive safely and have a great day!

August 05, 2021

Polite , on time and explained things wellJon did a good Polite , on time and explained things well Jon did a good job and addressed my concerns More

by Bryan16138
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
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Aug 05, 2021 -

Herb Chambers Lexus of Hingham responded

We're glad we could be of service, Bryan! Thank you for choosing Herb Chambers Lexus of Hingham.

August 04, 2021

Tom McCafferty is amazing and is the best in the business More

by ralphsdonofrio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2021 -

Herb Chambers Lexus of Hingham responded

Tom will be thrilled to hear that he is the best in the business! At Herb Chambers Lexus of Hingham, we always aim to be at the top of our industry during any appointment you make with us. Thank you for the positive review and take care!

August 04, 2021

Tom McCafferty is the best Service Manager in the business More

by ralphsdonofrio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2021 -

Herb Chambers Lexus of Hingham responded

We really appreciate your glowing feedback about Tom! Thank you for choosing Herb Chambers Lexus of Hingham for your service needs, we hope to work with you for a long time to come. Have a great day!

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