Back

Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,752 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

141 Derby St

Hingham, MA

02043

Directions

By Type

Showing 2,752 reviews

August 03, 2021

The service dept is great. They are curteous and efficient. More

by cgwalsh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Aug 03, 2021 -

Herb Chambers Lexus of Hingham responded

All of us here at Herb Chambers Lexus of Hingham love hearing from our happy customers - thank you so much!

August 03, 2021

Great location for dealership you can improve more on the waiting area .Tom was really good More

by Capomikelin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Herb Chambers Lexus of Hingham responded

We're glad our service team did a great job, but we'd love to hear more about how we can improve our facilities moving forward. Would you please get in touch with me at your earliest convenience? Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

August 03, 2021

Friendly, comfortable setting, nice staff, and did an excellent work on my car More

by SE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Herb Chambers Lexus of Hingham responded

This feedback made our day! Thank you for choosing Herb Chambers Lexus of Hingham for your service and for leaving us a review - we'll see you next time!

August 03, 2021

I walked in for an appointment and the response was fast and efficient. My Lexus was given expedient serviceand cleaning. Very good. More

by Darlene.howell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Aug 03, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for leaving Herb Chambers Lexus of Hingham your positive feedback, Darlene - we appreciate it very much!

August 03, 2021

I had a good experience. Great service. Friendly and professional. Very informative providing updates as I waited. Will come back for future service needs. Thank you very much. More

by Sheldonw1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Aug 04, 2021 -

Herb Chambers Lexus of Hingham responded

Thanks for the great review, Sheldon - all of us here at Herb Chambers Lexus of Hingham appreciate it very much! Take care and come back again next time!

August 03, 2021

Mark is a good guy and nice person helpful he treated people good and he always open to talk and serving people I like him More

by stevensonestiverne
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Herb Chambers Lexus of Hingham responded

We're delighted to learn that you had a pleasant visit, courtesy of Mark and the Herb Chambers Lexus of Hingham team. Customer satisfaction is a top priority for us and we'll go to great lengths to ensure that. Take care!

August 02, 2021

Outstanding customer service in every respect. Our master salesman was knowledgeable, respectful and attentive to our needs and thoughts. After a less than satisfactory experience with our local deal More

by Rclinnh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the amazing review! We're glad to hear that the Herb Chambers Lexus of Hingham team raised the bar for your car-buying experience, and we hope the new ride exceeds expectations! Safe travels!

August 02, 2021

Clean service agents very helpful all work I needed was done everyone was helpful the snack area was great to have coffee and a snacks More

by Kgrippi16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Herb Chambers Lexus of Hingham responded

Thanks for the positive review and for choosing Herb Chambers Lexus of Hingham - we sincerely appreciate your support!

August 01, 2021

The car looked great but the am and fm radio doesn’t work, mentioned it to the guy with the suit who said he would check it out. I didn’t check it out when they said the car was ready, my fault, but the More

by Fran
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Guy in suit
Aug 01, 2021 -

Fran responded

I asked the individual to check out the radio, neither am or fm worked. He said he would check it out. I didn’t test it before I left but it still doesn’t work. Everything else went well. The person I asked was young Asian man who I sat down with in the office

Aug 16, 2021 -

Herb Chambers Lexus of Hingham responded

Hi Fran - I'm very sorry to hear that you are experiencing issues with your radio. We certainly want to make things right for you, but I'm going to need some additional information. Please contact me directly so that I can help. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

Aug 16, 2021 -

Fran responded

I was able to (Fix) the problem but the individual forgot.

July 31, 2021

They are great always on top of everything, pleasant and helpful . I do miss the snacks and drinks while we wait but I do understand why. More

by psavill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Aug 02, 2021 -

Herb Chambers Lexus of Hingham responded

Thanks for your continued support of Herb Chambers Lexus of Hingham!

...
185
...