Herb Chambers Lexus of Hingham

Had a major issue when my car shut down while driving on 93 South, Boston toward the Woods Hole ferry to Martha's Vineyard. I live in Indiana. Lexus Road Side Assistance got me towed me to the Herb Chamber 93 South, Boston toward the Woods Hole ferry to Martha's Vineyard. I live in Indiana. Lexus Road Side Assistance got me towed me to the Herb Chambers Lexus Dealer in Hingham, Ma. early that evening. Service was closed but Tom listened to my story and wrote it down for James Burbine , the service Director. I got to the dealer about 7:30am the next morning, talked with James. They were already determining what they would do and got right at it, They determined the cause (fuel pump failure), replaced it, fixed the codes/alerts that were affected and got me on my way by 10:30 towards Woods Hole. They kept me informed along the way. Well done! More

We have been dealing with Tom all the time. He is very accommodated. We never had any problem. Location is very convenient for us. Thanks Tom taking care of our cars. Leela Nayak accommodated. We never had any problem. Location is very convenient for us. Thanks Tom taking care of our cars. Leela Nayak More

Without an appt time was quick and efficient. Service friendly. Updated us to what was next friendly. Updated us to what was next More

Tom is nice and helpful. He gave me great advice for my Lexus maintenance. I would recommend Tom as a great customer service. Lexus maintenance. I would recommend Tom as a great customer service. More

Have bought 2 suvs there and will go back for my third. I brought my sister there to buy a car and highly recommend it if you are looking to purchase a vehicle. Ask for Mark Hausmann. The only reason I I brought my sister there to buy a car and highly recommend it if you are looking to purchase a vehicle. Ask for Mark Hausmann. The only reason I didn't give it the maximum stars was the wait in service to see an advisor. Tom (service advisor) was very professional and helpful. They just need more help in that department. All in all, the best dealership around. More

Exceptional service. My car was detailed and I got an inspection sticker. The best part was driving the loaner car a Lexus Ux. It was fun. I think it might be the future just not my future. Thanks to ev inspection sticker. The best part was driving the loaner car a Lexus Ux. It was fun. I think it might be the future just not my future. Thanks to everyone. More

I love the service you get at Herb Chambers Lexus. They are so service orientated. Prompt getting the car ready for service then very good at just doing what is needed. I decided to walk to Derby St shop are so service orientated. Prompt getting the car ready for service then very good at just doing what is needed. I decided to walk to Derby St shoppes while it was being done then they came to pick me up when it was ready. More

This dealership is excellent. We have purchased 4 cars from Evison Tili and the process has been exemplary. He drove all the way to NH to get my current ES350! The service department is also 5 star. I hig from Evison Tili and the process has been exemplary. He drove all the way to NH to get my current ES350! The service department is also 5 star. I highly recommend this Lexus dealership. More

Efficient, professional, on timeKevin was very Efficient, professional, on time Kevin was very professional and explained things clearly. Efficient, professional, on time Kevin was very professional and explained things clearly. More

Excellent service, drop off and pickup times were right on schedule as promised. on schedule as promised. More