Back

Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,750 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

141 Derby St

Hingham, MA

02043

Directions

By Type

Showing 2,750 reviews

July 22, 2021

I’ve been going to this dealership for many years and I don’t see a lot of the familiar faces. There’s unusually long periods of hold times to get through to a representative More

by Mariana.ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Melgarejo
Jul 23, 2021 -

Herb Chambers Lexus of Hingham responded

Mariana - We are so grateful for your years of business and your constructive feedback! Thank you from all of us at Herb Chambers Lexus of Hingham and safe travels until we see you again.

July 21, 2021

Mike is a great sale associateHe is a no pressure sales Mike is a great sale associate He is a no pressure sales person and was patient with all of my needs and questions I am very happy with my GX 460 More

by Timothy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Herb Chambers Lexus of Hingham responded

Congratulations on your new Lexus GX 460, Timothy! We are happy to hear that you had such a positive experience working with Mike and the team. Thank you for doing business with us here at Herb Chambers Lexus of Hingham!

July 20, 2021

Very efficient and timely! Phone calls to keep me updated on progress. Never an issue to have a loaner car for customers like me who don’t let ke hanging around the dealership for hours More

by Ymk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
Jul 20, 2021 -

Ymk responded

Ok

Jul 20, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Herb Chambers Lexus of Hingham, and we will certainly pass along your kind words. We look forward to your next visit!

July 20, 2021

Start to finish great experience! Eric and Vitor were awesome to work with! It felt easy and low pressure! Eric was so responsive from start to finish. More

by karaparsons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric Barbosa, Claudia Melgarejo, Vitor Duarte
Jul 20, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the feedback, Kara! We're over the moon to hear that Eric and Vitor worked together to make your experience smooth and pressure-free. Be well, and come back again soon! - your friends at Herb Chambers Lexus of Hingham

July 19, 2021

It was a terrific experience working Tom McCaffery,Kevin Chan and the Mechanic, John Yee. Carefully explained the work being done, work was completed on time as promised. Highly recommend this Dealership! More

by Hauser125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chan
Jul 19, 2021 -

Herb Chambers Lexus of Hingham responded

We love reading about your terrific experience! Tom, Kevin, and John, and the team at Herb Chambers Lexus of Hingham pride ourselves on reliable and outstanding service day in and day out. Taking the time to provide explanations where needed keeps us one step above the rest! We thank you for the recommendation and look very forward to your next visit.

Jul 19, 2021 -

Hauser125 responded

Keep up the excellent service you provide!

July 19, 2021

Best experience I have ever had in a car dealership. Michael Sarkis was extremely helpful an informative. Highly recommended Lexus of Hingham, MA. My husband and I will definitely be using Lexus of Hing More

by Stephanie E. Maloney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sarkis
Jul 19, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you so much for taking the time to write us a 5 star review, Stephanie! What a tremendous compliment it is to hear that this was the best experience you've ever had at a car dealership! Your recommendation of Michael and Herb Chambers Lexus of Hingham means a great deal to us. We thank you, and look forward to the next chance we have to assist you!

July 17, 2021

The service overall went smoothly, very quick, efficient, and helpful. We appreciate that we were able to be dropped off & picked up at the nearby Hingham mall while we wait. The only criticism would be that More

by Jenniferwong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Jul 19, 2021 -

Herb Chambers Lexus of Hingham responded

Jennifer - We are grateful to have you as a customer and appreciate you bringing this concern to our attention. Thank you so much for reviewing Herb Chambers Lexus of Hingham! We look forward to your next visit and hope that you enjoy your week.

July 17, 2021

Mike and the team at the dealership were great to work with and really did everything they could to make a great buying experience. I recommend them. More

by Mjlindy3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sarkis, Johnny Saghbini
Jul 19, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the wonderful review, and welcome to the Herb Chambers Lexus of Hingham family. We're so glad to hear we could make your experience a great one!

July 16, 2021

Tom McCafferty was fabulous. He was professional in every way, knowledgeable and extremely pleasant.he double checked all the work and explained services later in the fall More

by asolmonte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful service experience working with Tom and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

July 16, 2021

This was my first visit to the service department and the employees are quite friendly and efficient. They provided excellent customer service and I look forward to my next service visit. More

by Lilian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Jul 16, 2021 -

Herb Chambers Lexus of Hingham responded

We are always happy to help you out, Lilian! Our mission is to provide our valued guests with timely and professional service whenever they trust their vehicle to us. Thanks for supporting Herb Chambers Lexus of Hingham; we are looking forward to your next visit!

...
188
...