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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,795 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,795 reviews

July 13, 2021

Love Herb Chambers Lexus in Hingham! They always take time to explain everything!! Service with a smile! They really want you to have a great experience! More

by Trixixty5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Jul 13, 2021 -

Herb Chambers Lexus of Hingham responded

Making our customers happy makes us happy! Thank you for the lovely review and for trusting Herb Chambers Lexus of Hingham with your business - we'll see you again next time!

July 13, 2021

Love Claudia she is very helpful, friendly, and quick to respond to any request I have concerns with. She’s my go to person. Very easy to deal with. More

by Dorothy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
Jul 13, 2021 -

Herb Chambers Lexus of Hingham responded

Dorothy - Thank you for taking the time to share! We are thrilled to hear that you had such a successful experience working with Claudia. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

July 12, 2021

Excellent door to door service. On time explain exactly what needs to be done and why Vehicle was returned clean and on time. Very pleased More

by Suzden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the glowing review! We are more than pleased to hear that the Herb Chambers Lexus of Hingham team delivered professional service which made your experience a success from start to finish. Have a great day!

July 10, 2021

Very good assistance with purchase decision. Goid review of functions in New car. Salesman will send more review time with me when I return fir registration and inspection sticker More

by cassladd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Herb Chambers Lexus of Hingham responded

We love to hear that you received helpful and informative service from our Herb Chambers Lexus of Hingham team. Thank you so much for posting a review! We look forward to our continued relationship.

July 09, 2021

Sales representative Sean Duddy was incredible in providing us with great customer service and all of the options available to us to make our purchase More

by jepps5363
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Duddy
Jul 09, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful purchase experience working with Sean and the Herb Chambers Lexus of Hingham team. Drive safely in your new vehicle, and we hope to see you again down the road!

July 09, 2021

My last 3 RX350's have been serviced at Herb Chambers Lexus of Hingham & Norwell since the Fall, 2013. I was very happy that I no longer had to travel to Walpole or Sharon for service. Now I could do Val More

by Mandy411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Herb Chambers Lexus of Hingham responded

Mandy - Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with Tom the Herb Chambers Lexus of Hingham team. Drive safely in your Lexus RX350, and we hope to see you back again down the road!

July 09, 2021

Had great experience for car repair and maintenance. People were very pleasant and were very efficient and timely with the repair. Will be returning for future maintenance appointments. More

by melcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Jul 11, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the positive feedback and for trusting the Herb Chambers Lexus of Hingham team with your repair! We're glad we earned your confidence. See you again next time!

July 08, 2021

Very great dealership. My sales rep Joe Dinger was very reliable and helpful. Vechicle was clean. one thing picture in add of 4 runner had Step bars but when I took it out there gone More

by Billy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Dinger
Jul 08, 2021 -

Herb Chambers Lexus of Hingham responded

Billy - I thank you for the positive feedback and apologize for the miscommunication regarding the step bars on your car. I will address this with our team so we can make sure our inventory is being represented as clearly and consistently as possible on the web. We appreciate your business, and I welcome you to get in touch with me via email if you'd rather discuss this directly. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

Jul 08, 2021 -

Billy responded

Patrick thanks for the quick responds. I was kind of shocked about the bars they caught my eye when i was looking Never thought about it after till i took a picture and was something is Missing. My kid said these are gone..lol It would of been a good feature But must of looked good on someone else Vechicle. You learn something everyday. 4 runner is nice thats all that matters at the moment Ty Billy

July 08, 2021

It was very busy when I pulled into the service area, but they took care of me right away. My advisor, Claudia, called me into her office immediately. I received a loaner and was told my car would be ready a More

by Nvr306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
Jul 09, 2021 -

Herb Chambers Lexus of Hingham responded

We are thrilled to know that Claudia and the rest of our team were able to provide you with a timely and pleasant service experience. We strive to remove the hassle and stress from the service process for our valued guests. Thanks for supporting Herb Chambers Lexus of Hingham, we hope to see you again!

July 07, 2021

From start to finish all employees I spoke with were very polite and helpful. Tom explained what was done to my 2021 UX . There were no surprises. The men that picked up and delivered my car were also very p More

by Mizbaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Barbosa
Jul 07, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the wonderful review! We're delighted to hear that the Herb Chambers Lexus of Hingham team is delivering the courteous and accommodating care we strive for. We appreciate you trusting us with the maintenance of your 2021 Lexus UX, and we hope to see you again down the road!

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