Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Lexus of Hingham
Hingham, MA
2,779 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,779 reviews
October 09, 2024
The dealership and the salesperson,(Caren Lee) were extremely welcoming and professional. The entire experience was pleasant and easy. All options were presented in a clear manner without any hard sell extremely welcoming and professional. The entire experience was pleasant and easy. All options were presented in a clear manner without any hard sell pressure. Caren did an excellent job guiding us through the process. She was knowledgeable, professional and amiable. We are pleased with our new Lexus and would rate customer satisfaction at its highest possible level. More
by Jsiever
October 09, 2024
I am very satisfied with the customer service and mechanical service that I receive here. -Thank you mechanical service that I receive here. -Thank you More
by Carmenm
October 09, 2024
Great customer service from every department . You feel valued from the moment you walk into the dealership You feel valued from the moment you walk into the dealership More
by Nigel’s mom
October 08, 2024
Herb Chambers Lexus provides the best customer service of any company I have worked with. Talisa is the model of what a customer service representative, should strive for. She kept in close contact with any company I have worked with. Talisa is the model of what a customer service representative, should strive for. She kept in close contact with us the whole time. I expect premium service for a premium vehicle and she delivers without exception. Parts for this car were very difficult to get but Talisa stayed on top of her suppliers and was able to get what she needed in the most timely manner possible. It’s employees like Talisa who make a business successful Thanks for making it all work. More
by ed
October 07, 2024
Great service, wonderful and friendly staff. Everything what was done to my car was sent to my phone for review. Everything what was done to my car was sent to my phone for review. More
by Krys
Employees Worked With
October 07, 2024
Service department was very helpful in getting my car checked and serviced in a prompt manner. Always courteous to a fault and waiting area is clean and comfortable checked and serviced in a prompt manner. Always courteous to a fault and waiting area is clean and comfortable More
by ToyotafanTM
Employees Worked With
James Welch, service advisor
October 03, 2024
Came in for my 2nd scheduled maintenance on 23 GX purchased here a year ago including oil change, tire rotation and 30 point inspection of mechanical functions. Also needed diagnostic for my sound sy purchased here a year ago including oil change, tire rotation and 30 point inspection of mechanical functions. Also needed diagnostic for my sound system as it recently had issues. Everything was done and explained. A new speaker was ordered as it had blown and is covered under warranty. The waiting area is beautiful and comfortable. Happy with results and my vehicle was washed cleaned and detailed exterior and interior. More
by Peter
Employees Worked With
