Herb Chambers Lexus of Hingham

Elijah Marciello, the service advisor, was accurate about the time needed to diagnose the problem with the car. He described accurately what work was done. He’s straightforward. the time needed to diagnose the problem with the car. He described accurately what work was done. He’s straightforward. More

Lexus of Hingham was great! They did my oil change and inspected everything else in my car! I was very happy! They did my oil change and inspected everything else in my car! I was very happy! More

I have been a customer at Herb Chambers Lexus in Hingham for 10 years and have never had anything but outstanding service from them. Tom McCafferty is really the best service representative I’ve Worked with for 10 years and have never had anything but outstanding service from them. Tom McCafferty is really the best service representative I’ve Worked with, and Ryan Tierney was a fantastic salesman as I was making a Decision to replace my 10 year old ES 300 H for an electric vehicle. More

Great service and communication. Delivery of loaner and return of vehicle was prompt and on schedule. Delivery of loaner and return of vehicle was prompt and on schedule. More

My AC broke in the hottest week of the summer. Made an appointment to get it fixed. They were able to get to my car a day earlier and had it fixed the next day. My service technician was in consta Made an appointment to get it fixed. They were able to get to my car a day earlier and had it fixed the next day. My service technician was in constant communication with me and giving me updates about the progress of the repairs. Great customer service! More

Due to RMV too long a wait for state registration. The new registration has the wrong mailing address and my insurance agent is trying to correct with RMV. I tried to make the info as asimple as I cou The new registration has the wrong mailing address and my insurance agent is trying to correct with RMV. I tried to make the info as asimple as I could. I gave Chambers a copy of my current active registration to copy exactly, but they did not mirror my registration example that I gave. Next time I will have my insurance agent handlle registration. They also over charged me for Cape & Island plates they did not provide. I was over charged $50 as C&I plates cost $110 not $100. More

Preordered the part needed. Took me on time Had rental ready to go… not a fan of new user interfaces on new models Job done on-time under estimate! When does that happen? Took me on time Had rental ready to go… not a fan of new user interfaces on new models Job done on-time under estimate! When does that happen? More

Lexus Hingham continues to exceed my expectations with their facility, outstanding service and terrific personnel. their facility, outstanding service and terrific personnel. More

Received wonderful service from Kevin Chan! Would highly recommend for his thorough explanation and setting expectations on when my car would be ready after my complementary visit. Would highly recommend for his thorough explanation and setting expectations on when my car would be ready after my complementary visit. More

CARFAX report inaccurate, Before traveling to test drive asked salesperson if there were any issues with vehicle. Response was no and then found out after arrival it needed repairs. Another dealershi drive asked salesperson if there were any issues with vehicle. Response was no and then found out after arrival it needed repairs. Another dealership scammer ,another large chain my family will never entertain a visit to again. Wtg Herb More