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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
3,000 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

141 Derby St

Hingham, MA

02043

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Showing 3,000 reviews

January 09, 2025

Had my first 5,000 mile check up with Herb Chambers in Hingham. Very professional & positive experience, highly recommended! More

by Michelle S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jan 10, 2025 -

Herb Chambers Lexus of Hingham responded

Michelle, we're delighted to hear about your positive experience with the 5,000-mile check-up at Herb Chambers Lexus of Hingham! Thank you for recommending us. Safe driving ahead!

January 09, 2025

My salesperson Elijah was great for doing his duties of taking my info and being very diligent about explaining everything. My car did come out at promised time. I was a bit dismayed when I saw the car, More

by cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Jan 09, 2025 -

Herb Chambers Lexus of Hingham responded

Cheryl, thank you for sharing your feedback with us. We're glad to hear Elijah provided diligent service at Herb Chambers Lexus of Hingham, but we're sorry the car wash was overlooked. We appreciate your loyalty and will work on improving this aspect of our service!

January 09, 2025

I waited 4+ hrs for service (routine inspection) that should have been less than 2 hrs... especially when no parts needed to be replaced. It was scheduled ... not a walk-in. Poor customer service on this More

by cochise_kg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Jan 09, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience. It's disappointing to hear about the long wait time, especially with a scheduled appointment. We strive to provide efficient service and apologize for any inconvenience caused. If you'd like to discuss further or have any questions, please feel free to reach out. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

January 08, 2025

Caren provided EXCEPTIONAL SERVICE! Friendly, knowledgeable, and is one who goes above and beyond… ! We are thrilled with our new car and will continue to use Lexus as our go to! More

by MaryAnn Quinn
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caren
Jan 08, 2025 -

Herb Chambers Lexus of Hingham responded

MaryAnn, we're delighted to hear that Caren provided exceptional service at Herb Chambers Lexus of Hingham! Enjoy your new car and thank you for choosing us as your go-to dealership.

January 05, 2025

Elijah, the car service representative, displayed remarkable professionalism and intelligence throughout the entire experience. His friendly demeanor and deep knowledge of the services made the proce More

by amandanolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Jan 06, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Elijah provided such outstanding service at Herb Chambers Lexus of Hingham! It's wonderful knowing his professionalism and dedication made your experience seamless. Thank you for sharing this fantastic feedback with us!

January 03, 2025

Our sales & leasing consultant, Sammy Loji was excellent. He explained all the features of the car we purchased and answered all our questions. Thanks very much Sammy! More

by Lexus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Sammy provided excellent service and thoroughly explained your new car's features at Herb Chambers Lexus of Hingham. Thank you for choosing us, and enjoy your new ride!

January 01, 2025

My special thanks to Cosette Yungton. She demonstrated a high level of customer service, professionalism and knowledge. More

by gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette Yungton
Jan 02, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Cosette provided exceptional service at Herb Chambers Lexus of Hingham. Thank you for sharing your experience with us, Gene!

January 01, 2025

Thank you Thomas. Good job thank you for your service. I didn’t make an appointment. But he still let me do the walk in service. Thank you. More

by sumkuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Thomas was able to accommodate your walk-in service at Herb Chambers Lexus of Hingham. Thank you for sharing your experience, and we look forward to assisting you again in the future!

January 01, 2025

Excellent experience all around. Michael Sarkis was knowledgeable, professional and friendly throughout as was our experience in finance. No pressure, accommodated our needs with eff More

by MJP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sarkis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your positive experience with Michael and the team at Herb Chambers Lexus of Hingham! We're delighted to hear that everything went smoothly, from sales to finance. Enjoy your new vehicle!

January 01, 2025

Sami was very professional and informative. Explain features of car an d pricing. I bought the car. More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Loji
Jan 02, 2025 -

Herb Chambers Lexus of Hingham responded

Jeff, we're delighted to hear that Sami provided you with a professional and informative experience at Herb Chambers Lexus of Hingham. Enjoy your new car!

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