Herb Chambers Lexus of Hingham

Brought my rx350 in for its first service since purchasing it last January. Everything was excellent and can’t say enough about the amazing experience. purchasing it last January. Everything was excellent and can’t say enough about the amazing experience. More

pleasant experience, friendly and outgoing personnel, length of wait and repair time was accurate. service manager was straightforward in the expected cost and time length of wait and repair time was accurate. service manager was straightforward in the expected cost and time More

They did a great job working with my insurance company to get the work done! I can always trust the quality work and support the service department delivers! James was great. get the work done! I can always trust the quality work and support the service department delivers! James was great. More

Prompt service, length of wait time was accurately described, efficient in solving the problem. Thanks described, efficient in solving the problem. Thanks More

Was in for service today and everything went smoothly. From being met by Scott and speaking with James all my requests were addressed (and more). From being met by Scott and speaking with James all my requests were addressed (and more). More

The entire process from start to finish was transparent and efficient. Overall, it made for a terrific sales purchase experience. and efficient. Overall, it made for a terrific sales purchase experience. More

We had a terrible experience buying a car here. As soon as we signed the paperwork and put the deposit down, we couldn't get answers from anyone at the dealership-our sales person, the manager, the As soon as we signed the paperwork and put the deposit down, we couldn't get answers from anyone at the dealership-our sales person, the manager, the finance person. We were not able to get our car until a week after our purchase date. The communication was terrible on what was taking so long. We bought a preowned car and when we did pick it up noticed immediate issues. We notified the people we were working with at the dealership and never heard back from them. Truly terrible service. More

Very professional and a really nice lobby to relax and wait. Everyone there treats you with respect, very nice atmosphere. wait. Everyone there treats you with respect, very nice atmosphere. More

Lexus Hingham mass service department has kept my best interest in mind, tested the battery thoroughly and identified the root cause might have likely be related to a local auto store incorrectly put the interest in mind, tested the battery thoroughly and identified the root cause might have likely be related to a local auto store incorrectly put the new battery on the remote fob in the wrong “zone”, thus causing my fob unable to communicate with car; so instead of several hundred $$ to get a much needed battery, they saved me the $$ for holiday shopping! Will definitely pay it forward and thanks again for being the ultimate professional and be excellent in what you all do! More

I liked the sales rep, Connor, who was a down to earth young man..Was not pushy at all..I give him 5 stars..very nice & had a solid knowledge of the model we were looking for... young man..Was not pushy at all..I give him 5 stars..very nice & had a solid knowledge of the model we were looking for... More