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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,803 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,803 reviews

December 03, 2023

A place that makes buying a car easy and stress free. I will buy my next car here. More

by S.hendo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Lewis
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Dec 04, 2023 -

Herb Chambers Lexus of Hingham responded

We're honored to have earned your business! Thanks for choosing Herb Chambers Lexus of Hingham - see you down the road!

December 03, 2023

Kevin was professional and knowledgeable. I highly recommend this dealership. Everyone was welcoming and professional. More

by Konniej4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Dec 04, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know you had a positive experience with Kevin and our team at Herb Chambers Lexus of Hingham. We appreciate your recommendation, thank you for choosing us!

December 02, 2023

The customer service was outstanding, and the service was exactly what I was looking for. More

by baes_beheshti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for leaving Herb Chambers Lexus of Hingham a five-star review! We are elated to read that our customer service was outstanding. See you next time!

December 02, 2023

Great service experience and detailed explanations of repairs. TALISA was amazing! She made it easy and she was knowledgeable . More

by Ontime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TALISA
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Dec 04, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that you had a great service experience with us at Herb Chambers Lexus of Hingham! It's wonderful to see that Talisa was able to assist and provide detailed explanations. Thanks for your feedback!

December 01, 2023

Great experience! Saeed was wonderful to deal with and extremely helpful through the entire transaction. Highly recommend him and Herb Chambers Lexus of Hingham. More

by heidilake29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saeed
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Dec 01, 2023 -

Herb Chambers Lexus of Hingham responded

Heidi, it's excellent to know that Saeed provided a great experience for you at Herb Chambers Lexus of Hingham. We appreciate your recommendation and look forward to serving you again in the future!

December 01, 2023

I just bought a second vehicle from this dealership and have always been impressed with their sales and service personnel!! More

by Bill S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Skorohod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Tu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jano Letaif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sarkis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor Duarte, Jon Seekins, Kevin Chan
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Dec 01, 2023 -

Herb Chambers Lexus of Hingham responded

Bill, it's great to know you've had consistently positive experiences with our team at Herb Chambers Lexus of Hingham. We appreciate your continued support and are here for any of your future needs. Enjoy your new ride!

December 01, 2023

James provided great service in explaining work needed, and the video overview was helpful. Loaner car was easy and helped. Will return. More

by Mfq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
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Dec 01, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that you found the service and video overview helpful at Herb Chambers Lexus of Hingham. We strive to make every visit convenient for our customers, so it's great hearing about your positive experience with the loaner car too! We look forward to seeing you again soon. Safe travels!

November 30, 2023

The service is excellent and everyone is very friendly and accomodating. The facility is comfortable. I go out of my way to get my car serviced there. More

by Ld22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Herb Chambers Lexus of Hingham responded

We're happy to know that you find our service excellent and the team friendly at Herb Chambers Lexus of Hingham. Your willingness to go out of your way for us is greatly appreciated! Safe travels until we see you next time.

November 30, 2023

Tom and his team were great! I loved the video of what was done. Great. More

by Robin Crafts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Herb Chambers Lexus of Hingham responded

Robin, thanks so much for the 5-star review of Herb Chambers Lexus of Hingham! We'll make sure your kind words reach Tom.

November 30, 2023

Brought car in for Rim repair Was told the car was all set Picked it up and noticed nothing was done. Also car was not vacuumed or washed. More

by N.AVEDISSIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Dec 01, 2023 -

Herb Chambers Lexus of Hingham responded

We're sorry to learn about your recent experience at Herb Chambers Lexus of Hingham. We strive for top-notch service and it seems we missed the mark this time around. Your feedback is valuable, and we'll ensure these issues are addressed promptly.

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