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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,802 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,802 reviews

October 30, 2023

Absolutely fantastic customer service from every employee, beginning with scheduling a service appointment, dropping off ny vehicle, and receiving my vehicle after service. Kevin C. was amazing! Tha More

by Atlanta23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Oct 30, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know you had a fantastic experience with our team, especially Kevin, at Herb Chambers Lexus of Hingham. We strive for excellent customer service from start to finish! Thanks for your review, and we look forward to serving you again in the future.

October 29, 2023

McKee Dauphin provided pleasant and professional service. He took care of my concerns. Thank-you. More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mclee Dauphin
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Oct 30, 2023 -

Herb Chambers Lexus of Hingham responded

We are so glad you had a pleasant experience and the Herb Chambers Lexus of Hingham team took care of your concerns. See you next time!

October 28, 2023

Service Adviser Tom, as always, ensures my now 6 year old NX IS IN TOP CONDITION. HOLIDAY DRIVING INCLUDES 400 miles nonstop trip. I know I can count on safe driving. Tom is courteous & professional. He More

by krstravel87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valet driver Lou on time & efficient.
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Oct 30, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that Tom has been able to keep your NX in top condition over the years at Herb Chambers Lexus of Hingham. It's great to hear how confident you feel about those long holiday drives! Thanks for sharing this positive feedback about our service team. Safe travels!

October 28, 2023

Very professional from the moment you drop off your car at the service center. Mclee was very attentive to my requests. More

by Mike I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mclee handled my service appointment
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Oct 30, 2023 -

Herb Chambers Lexus of Hingham responded

Mike, we're glad to know that Mclee and our team at Herb Chambers Lexus of Hingham were able to provide you with attentive service. Thanks for sharing your experience!

October 27, 2023

the service is good, advisor are friendly and keep me informed, I have good experience at this service More

by ka_wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know you had a good experience with our team at Herb Chambers Lexus of Hingham. Thanks for sharing your feedback!

October 27, 2023

Salesman Michael was wonderful! Great atmosphere! No pressure sales got us where we wanted to be in the SUV we wanted. More

by jillbarra1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sarkis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Herb Chambers Lexus of Hingham responded

Jill, we're happy to know that Michael was able to assist you in finding the perfect SUV at Herb Chambers Lexus of Hingham. Thank you for stopping by to post a review - We are honored that you trusted us with such an important purchase!

October 26, 2023

Very professional service on time and exactly as described upon bring in my car for a 20k routine maintenance More

by Ed Ostrowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Herb Chambers Lexus of Hingham responded

Ed, we're glad to know you had a positive experience with our service team at Herb Chambers Lexus of Hingham. We always aim for timeliness and accuracy! Thanks for trusting us with your car's maintenance.

October 26, 2023

Tom is great. Top notch customer service. I highly recommend him and the dealership. Easy in and easy out. More

by HinghamMorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that Tom provided you with top-notch service at Herb Chambers Lexus of Hingham. Thanks for recommending us and we look forward to serving you next time you're in need!

October 26, 2023

My experience with Connor @ Herb Chambers Hingham was easy and hassle free. They now have a customer for life. Thanks Connor! More

by david
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jano Letaif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam in Sales was super helpful and sold my wife her NX
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Oct 26, 2023 -

Herb Chambers Lexus of Hingham responded

David, we're delighted to know that Connor provided a hassle-free experience at Herb Chambers Lexus of Hingham. Thanks for choosing us!

October 26, 2023

Talisa went above and beyond to solve one of my problems. Awesome!!! Easy to work with. Great service More

by Nanahap46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
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Oct 27, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that Talisa was able to assist you effectively at Herb Chambers Lexus of Hingham. Thanks for the shout-out and we look forward to serving you again!

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