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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,746 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,746 reviews

August 30, 2023

Good customer service. We were just concerned that we brought our concern on the leak from the sun roof last time and yet it continued to leak and now cost a lot more to re More

by rp
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas mccaferty, Kevin Chan
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Aug 31, 2023 -

Herb Chambers Lexus of Hingham responded

We appreciate your feedback and apologize for the inconvenience you've experienced with the sunroof. We strive to provide top-notch service at Herb Chambers Lexus of Hingham, so we'll look into this matter further. Thank you for bringing it to our attention, and please feel free to reach out to us at your earliest convenience. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

August 30, 2023

My sales man was amazing all the people I spoke with awesome would send anyone there for a car More

by Bigtop$58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for all your support of Herb Chambers Lexus of Hingham! We're elated that our team has earned your confidence. Safe travels!

August 29, 2023

My car was serviced for 10,000 mile check up. Everything went smoothly. No problems. More

by ncpayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We appreciate your support and hope to see you back at Herb Chambers Lexus of Hingham!

August 29, 2023

Joe was so great ! Love him and gave us a great deal . I would highly recommend this place to all! More

by Mary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Dinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The girl at the front desk was so welcoming
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Aug 29, 2023 -

Mary responded

Thank you Joe for such an easy day buying my new car! I love it and I know I got a great deal. All of the staff were so helpful and professional.

Aug 30, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing this great feedback, Mary. We are so glad to hear that Joe found you an amazing deal. We will pass along your kind words to him. Enjoy the new ride, and thank you for choosing Herb Chambers Lexus of Hingham.

August 26, 2023

He is a good service person, he is very nice to talk and explained to me More

by Angela
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the kind words about the Herb Chambers Lexus of Hingham team, Angela. We appreciate your support and are here to help with any of your automotive needs!

August 26, 2023

Salesman,manager all staff were great to work with. Willing to go above and beyond for customer More

by Marlene294
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saeed
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Aug 28, 2023 -

Herb Chambers Lexus of Hingham responded

Marlene, thank you for the review! We hope to see you back again at Herb Chambers Lexus of Hingham!

August 26, 2023

Fast and efficient service. No complaints. Explained things in details. Will return for next service. More

by Char
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy
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Aug 28, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know you found our service at Herb Chambers Lexus of Hingham efficient and detailed. We look forward to seeing you for your next service visit!

August 25, 2023

Extremely polite, fast and excellent service. That is exactly why you by a Lexus. This was the first service on my car and very impressive. More

by Lpierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Aug 28, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that your first service experience with us at Herb Chambers Lexus of Hingham was exceptional! We strive for excellent and speedy service. Thanks for trusting us with your business!

August 25, 2023

Always have a great experience with the service department. Very knowledgeable and friendly staff, always receive a clean vehicle when service is complete. More

by larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2023 -

larry responded

Great service

Aug 28, 2023 -

Herb Chambers Lexus of Hingham responded

We really appreciate your great review, Larry! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your experience. Drive safely until we see you again!

August 24, 2023

Tom is one of the best service team members I have had the pleasure of working with. I’ve been going to Hingham Lexus for about 7 years now and he keeps me informed, tells me honestly what needs attentio More

by Pbean550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2023 -

Herb Chambers Lexus of Hingham responded

We're so glad to know that Tom has been providing you with top-notch service at Herb Chambers Lexus of Hingham for the past 7 years! It's important to us that our customers are well-informed and feel comfortable. Thanks for your continued support, we appreciate it!

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