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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,744 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,744 reviews

July 31, 2023

Services was great and in a timely manner. Everything was done on time and in a professional manner. More

by Khanh319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TALISA
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Aug 01, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Herb Chambers Lexus of Hingham!

July 31, 2023

Lexus as usual exceds all expectations. Kevin like always is on top of everything. Your customer service is unbelievable nobody is on par w you guys More

by John30
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Adel Nasser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor Duarte, Kevin Chan
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Jul 31, 2023 -

Herb Chambers Lexus of Hingham responded

John, we're delighted to know that Kevin and our team at Herb Chambers Lexus of Hingham exceeded your expectations. We strive for top-notch customer service! Thanks for the review.

July 31, 2023

Sammy, our salesperson, was very good and very professional. He was extremely knowledgeable about the vehicle we purchased. The fellow who did our financial piece when we picked up the vehicle More

by Mbhardy53
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Evison Tili
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Loji -5
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Aug 01, 2023 -

Herb Chambers Lexus of Hingham responded

We appreciate your feedback and are glad to know Sammy provided you with a professional experience at Herb Chambers Lexus of Hingham. We apologize for any discomfort caused by the comments made during the financial process - that's not what we aim for. We will be sure to use this feedback to improve in the future. If there is anything more we can do to assist you, please contact me directly. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

July 30, 2023

Kevin was extremely personable and helpful. Very accommodating to our situation. A valued employee. You are fortunate to have him on staff. Again thanks for your help and assistance toda More

by rdsouza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Aug 01, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that Kevin was able to provide you with a personable and helpful experience at Herb Chambers Lexus of Hingham. We appreciate your kind words and will be sure to pass them along!

July 29, 2023

Well organized dealership. Greeted nicely on arrival! Very competent customer representative. Competent staff. Pleasant environment to wait for service to be completed. More

by rwwhitney20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Jul 31, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that you had a positive experience at Herb Chambers Lexus of Hingham! We strive for excellent customer service and we appreciate your feedback. Thank you, and we look forward to seeing you again soon!

July 29, 2023

Always very helpful staff. Kavin is always very helpful & knowledgeable. I can trust on his judgment More

by Rana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Aug 01, 2023 -

Herb Chambers Lexus of Hingham responded

We are glad to hear that Kavin provided excellent support. Thank you for trusting the Herb Chambers Lexus of Hingham team, Rana.

July 29, 2023

Consistently high quality service from reception to departure. Kevin was thorough and very customer friendly. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Jul 31, 2023 -

Herb Chambers Lexus of Hingham responded

Jeff, we're glad to know you had a high-quality experience with Kevin at Herb Chambers Lexus of Hingham. Thanks for the positive feedback, and we hope to see you again down the road!

July 29, 2023

Outstanding communication, incredible sales team, and hassle-free finance manager. All around this is the best dealership experience I have ever had. More

by rayjeldredge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jano Letaif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor 5 stars
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Jul 31, 2023 -

Herb Chambers Lexus of Hingham responded

Ray, we're delighted to know you had an outstanding experience with our team at Herb Chambers Lexus of Hingham. We aim for hassle-free and top-notch service every time! Thanks for the review.

July 29, 2023

The service advisor Talisa was great! Service was fast also and the quality was great! More

by RX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
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Jul 31, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you so much for the five-star review of Talisa and Herb Chambers Lexus of Hingham! We love to know when our customers are happy with our services.

July 27, 2023

Awesome service John was courteous and very helpful. He went above and beyond duty to help me. More

by lindariordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Herb Chambers Lexus of Hingham responded

We're elated to hear that John went the extra mile to assist you! Thank you for the stellar review and for choosing Herb Chambers Lexus of Hingham!

Jul 28, 2023 -

lindariordon responded

You’re welcome. We were so satisfied with the service that we will visit you again when maintenance is due on our car.

Jul 31, 2023 -

Herb Chambers Lexus of Hingham responded

We will see you next time!

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