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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,739 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,739 reviews

June 24, 2023

Great experience, very professional, and efficient and respectful. They took care of everything and more. More

by Kita
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Jun 26, 2023 -

Herb Chambers Lexus of Hingham responded

Kita, thank you for the review! We appreciate the kind feedback and hope to see you again at Herb Chambers Lexus of Hingham!

June 23, 2023

Talisa was excellent in solving my tire problem. 👍She showed a lot of diligence and a great attitude. More

by Beachbum
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to hear that Talisa was able to take care of your tire issue! We will make sure she knows how much you appreciated her detailed service and positive attitude. Thanks for choosing Herb Chambers Lexus of Hingham!

June 20, 2023

On time consistent with quote Communication was timely with all items highlighted followed up on More

by ctrummel
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Jun 20, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for this 5-star review of Herb Chambers Lexus of Hingham!

June 19, 2023

Perfect, answered all my questions as well as solved several problems that I couldn’t solve in the information technology. More

by Lexus
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

Herb Chambers Lexus of Hingham responded

Perfect is what we strive for at Herb Chambers Lexus of Hingham! We're so glad to hear that we could help answer your questions and solve any problems you were facing. Thank you for your 5-star review!

June 19, 2023

Tire rotation was all I had done. The car wash was terrible. Water spots all over the car, bird droppings not removed. I expect more. More

by Amie72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren e
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Jun 20, 2023 -

Herb Chambers Lexus of Hingham responded

Amie, thanks for bringing this to our attention. We apologize for any inconvenience caused by the car wash. We'll make sure to address this issue with our team and work on improving it in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Best, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

June 17, 2023

Outstanding service friendly respect and happy with the customer when service Kevin is the One !!! More

by bacnam1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Jun 19, 2023 -

Herb Chambers Lexus of Hingham responded

It was our pleasure to complete your vehicle's service! Kevin and the Herb Chambers Lexus of Hingham team thank you for your business and wish you safe travels down the road!

June 17, 2023

Very excellent service. Very knowledgeable and friendly. We will definitely be returning here for another service More

by Kevin.liao0119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Herb Chambers Lexus of Hingham responded

We're so glad to hear that you had an excellent experience with our service team, Kevin! Thank you for choosing Herb Chambers Lexus of Hingham. We look forward to serving you again in the future!

June 16, 2023

This dealership Is top notch starting with Mark Hausman in sales and Tom McCaferty in service. They always provide a great customer experience! More

by ralphsdonofrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Herb Chambers Lexus of Hingham responded

Ralph, thank you for the kind words! We're so glad that Mark and Tom could provide you with a top-notch experience at Herb Chambers Lexus of Hingham. We appreciate your feedback and hope to see you again in the future!

June 16, 2023

I love working with this dealership - fantastic service, great communication just an overall great experience More

by aec1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Salvador
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Jun 16, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for this 5-star review of Herb Chambers Lexus of Hingham! Come by anytime you need!

June 16, 2023

Got an appointment right away. Scheduler very professional and answered all my questions fully. Vehicle service excellent. Requested a ride to another location and if was no pr More

by Pamsilvestro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Dinger and Lauren Salvado
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Jun 16, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you so much for reviewing Herb Chambers Lexus of Hingham! We hope to assist you again down the road!

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