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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,729 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,730 reviews

May 29, 2023

I was buying a new ES 350 and dealt with Sammy and Jano. Both individuals were straight forward and treated me fairly and honestly. The process was wasn't stressful and they made it as easy as possible. More

by New car buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Loji
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May 30, 2023 -

Herb Chambers Lexus of Hingham responded

We're thrilled to hear that Sammy and Jano made the purchase of your Lexus ES 350 an easy and stress-free process! Their honesty and stellar communication are qualities we strive for at Herb Chambers Lexus of Hingham. Congratulations on your new Lexus and safe travels ahead!

May 28, 2023

Wonderful customer service. Our service representative Tom Mccaferty was excellent. Will continue to do business with Lexus of Hingham. More

by Rjbjr649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2023 -

Herb Chambers Lexus of Hingham responded

We're thrilled to hear that you had an excellent experience here at Herb Chambers Lexus of Hingham. It's great that Tom provided wonderful customer service during your visit. Thank you for sharing your kind remarks. We look forward to continuing our business relationship with you!

May 27, 2023

Nice, clean, friendly, etc,car looks like new after cleaning. Happy to be a client. Still enjoy my Lexus. Have a good day Bye . More

by Annvalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Herb Chambers Lexus of Hingham responded

We're lucky to have loyal customers like you! Thanks for sharing your experience with Herb Chambers Lexus of Hingham. It is our pleasure to ensure your car looks and drives like new. Take care!

May 27, 2023

Excellent service Keeps getting better Eric is doing a fine job Lauren is amazing and very responsive More

by hakim.lakhani@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren and Jano
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May 30, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that you had an excellent experience with the service at Herb Chambers Lexus of Hingham. It's wonderful to know that Eric is doing a great job and that Lauren provided amazing and responsive service. We appreciate your support and hope to see you again soon!

May 26, 2023

Great dealership and service department. Always a pleasure working with my service advisor Tom Mcafferty. More

by acbaillie2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for your review! We're so glad to hear that you enjoyed our dealership and service department at Herb Chambers Lexus of Hingham. It's fantastic to hear that Tom provided excellent customer service during your visit. Take care!

May 25, 2023

Always a pleasure to have my car serviced at Herb Chambers Hingham. Everyone is pleasant and professional. More

by kpneville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Herb Chambers Lexus of Hingham responded

We're so happy to hear that you enjoyed your experience at Herb Chambers Lexus of Hingham! We strive to provide both quality and professional service, and it's great to know that we hit the mark with you. Thank you so much for taking the time to leave us this wonderful review!

May 25, 2023

Prompt and professional service. Summary of service was excellent. Auto was returned washed, cleaned, and vacuumed. More

by mercierk1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
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May 26, 2023 -

Herb Chambers Lexus of Hingham responded

We're thrilled to hear about your positive experience! At Herb Chambers Lexus of Hingham, our team takes pride in delivering prompt and professional service and ensuring vehicles are returned washed, cleaned, and vacuumed. Thank you for taking the time to share your feedback!

May 24, 2023

Talisa did a great job of checking me in, explaining the process, and going over the details of the multi point inspection which was conducted. The information provided was very helpful to me. More

by Jww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talisa - five star!
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May 24, 2023 -

Herb Chambers Lexus of Hingham responded

We're pleased to hear such positive feedback about Talisa and the multi-point inspection process at Herb Chambers Lexus of Hingham! Thank you for choosing our dealership and for taking the time to leave a review. We hope to see you again soon for any future service needs.

May 24, 2023

I have used this dealership for many years with excellent satisfaction with service and service consultant. More

by macdonah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share your positive experience with Herb Chambers Lexus of Hingham! It's been a pleasure working with you over the years, and we look forward to continuing to serve all of your automotive needs.

May 24, 2023

Great dealership to do business Sammy was very patient and professional. Highly recommend this dealership they worked with us well. More

by Pappy0928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy
Report | Print
May 24, 2023 -

Herb Chambers Lexus of Hingham responded

We're thrilled to see your positive review! It's great to hear that Sammy was patient and professional throughout your experience with us at Herb Chambers Lexus of Hingham. Thank you for recommending our dealership - we greatly appreciate it.

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