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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,405 Reviews

1,405 Reviews of Herb Chambers Lexus of Hingham - Service Center

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July 27, 2024

Lexus of Hingham consistently impresses me with their super service. This place has the best people working there. Eric, Talissa and of course Jano. More

by hakim.lakhani@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jano Letaif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chan
Jul 29, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the kind words! We're delighted to hear that Eric, Talissa, and Jano made your experience at Herb Chambers Lexus of Hingham exceptional. We appreciate your support!

July 24, 2024

Went in for multi inspection service, fluid refills, tire rotation and so on, quick and nicely done, thanks guys More

by zizuvich
Recommend Dealer
Yes
Employees Worked With
James
Jul 24, 2024 -

Herb Chambers Lexus of Hingham responded

Thanks for sharing your positive experience with our team at Herb Chambers Lexus of Hingham! We're glad to hear everything was done quickly and efficiently.

July 24, 2024

Kevin Chan is excellent ensuring everything mechanically is taken care of. He always keeps me informed. More

by nsanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Jul 24, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Kevin Chan provided excellent service and kept you well-informed at Herb Chambers Lexus of Hingham. Thanks for sharing your positive experience!

July 23, 2024

Herb Chambers Lexus in Hingham Massachusetts consistently provides excellent service. The service advisors have a full grasp on my needs with each service visit and go out of their to make sure my vehicle is More

by Skiley1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Jul 24, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your positive experience! We're delighted to hear that our service advisors at Herb Chambers Lexus of Hingham are meeting your needs and keeping your vehicle in top shape. We appreciate the support!

July 23, 2024

The service advisor gave me a clear summary of the work to be done and answered all my questions. He notified me of the progress and when the service was done More

by dobrien
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to hear that our service advisor provided clear communication and kept you informed throughout your visit to Herb Chambers Lexus of Hingham. Thanks for sharing your experience!

July 20, 2024

Elijah Marciello, the service advisor, was accurate about the time needed to diagnose the problem with the car. He described accurately what work was done. He’s straightforward. More

by Mdalbey
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Elijah
Jul 22, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to hear Elijah provided clear and accurate service at Herb Chambers Lexus of Hingham. Thanks for sharing your experience!

July 18, 2024

Great service and communication. Delivery of loaner and return of vehicle was prompt and on schedule. More

by JERRYRAGOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah.
Jul 18, 2024 -

Herb Chambers Lexus of Hingham responded

Jerry, we're glad to hear you had a positive experience with our service and communication at Herb Chambers Lexus of Hingham. Thanks for the review!

July 18, 2024

My AC broke in the hottest week of the summer. Made an appointment to get it fixed. They were able to get to my car a day earlier and had it fixed the next day. My service technician was in consta More

by Nathalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
Jul 18, 2024 -

Herb Chambers Lexus of Hingham responded

Nathalie, we're glad to hear that our team at Herb Chambers Lexus of Hingham could get your AC fixed quickly and keep you updated throughout the process. Thanks for sharing your experience with us!

July 18, 2024

Lexus of Hingham was great! They did my oil change and inspected everything else in my car! I was very happy! More

by ccattaneo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talia
Jul 18, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear you had a great experience with your oil change and inspection at Herb Chambers Lexus of Hingham! Thanks for sharing your positive feedback!

July 18, 2024

Preordered the part needed. Took me on time Had rental ready to go… not a fan of new user interfaces on new models Job done on-time under estimate! When does that happen? More

by CarlK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Jul 19, 2024 -

Herb Chambers Lexus of Hingham responded

Carl, we're delighted to hear that everything went smoothly and on time at Herb Chambers Lexus of Hingham. Thanks for sharing your experience!

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