Herb Chambers Lexus of Hingham - Service Center

I have been very pleased with service at this dealership. I like that they assign one service representative to you so you do not have to explain things each time you come in. They are very good at getting y I like that they assign one service representative to you so you do not have to explain things each time you come in. They are very good at getting you loaner vehicles if you give them advance notice. The experience is excellent from the minute you drive in too when you leave with your vehicle More

When I set a 930 appointment and the car got sits parked in the lot until 1030, then it’s bad. It’s disingenuous. I deserved an apology. And I am not a complainer in the lot until 1030, then it’s bad. It’s disingenuous. I deserved an apology. And I am not a complainer More

I have found the service team to be professional, customer focused and easy to work with. customer focused and easy to work with. More

It is always stressful to bring your car for a checkup. I never worried because I had such a good relationship with my account manager Kevin . Yesterday I found he had left the company. Elijah stepped in I never worried because I had such a good relationship with my account manager Kevin . Yesterday I found he had left the company. Elijah stepped in and put me right at ease. Great one on one and all my questions answered. He is super professional with excellent customer service skills. More

Great people that make everything easy. I get all my services done here and will continue to ! I get all my services done here and will continue to ! More

There was confusion about my scheduled service date and Tom and his team got me a loaner car and made it work. Car looks great and the service was completed by the next day even though I wasn’t scheduled. Tom and his team got me a loaner car and made it work. Car looks great and the service was completed by the next day even though I wasn’t scheduled. More

Good job as usual. In and out in a reasonable amount of time. Thank you. In and out in a reasonable amount of time. Thank you. More

Always great service. Took care of everything even found that my tire had a nail in it. Thank you Kevin and Eric!! Took care of everything even found that my tire had a nail in it. Thank you Kevin and Eric!! More

I had 3 months with the car and ever since that everything is perfect if u want good service go to them perfect and kind people I love it everything is perfect if u want good service go to them perfect and kind people I love it More

Very courteous and professional service provided on our Lexus suv. All pertinent information was provided. Lexus suv. All pertinent information was provided. More