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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,506 Reviews

1,506 Reviews of Herb Chambers Lexus of Hingham - Service Center

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August 14, 2025

Received a 30,000 mile service, looks like everything is in good shape. Thank Tom for the great service. Bob Snyder More

by Lexus Rx350L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

This was a visit for routine service. Check-in and processing were prompt and efficient, personnel were polite and helpful, promised wait time was accurate, waiting area was very comforta More

by MJ
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

Tom was very pleasant and professional. Always busy. He gave me a very accurate time when my car would be finished. More

by beyondboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

Great service experience as usual no surprises just as quoted thank you very much AAAA++++ More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Archiba
August 12, 2025

Tom has been my service advisor for many years and he is always a pleasure to deal with. Lexus is very fortunate to have him, and I hope he is there for many more years. He is a credit to the organization. More

by Charlene Callahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2025

Joshua consistently provides the customer (me) with the best service experience. Very friendly and professional More

by Sfontes68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2025

Always been treated with courtesy and respect by the sales and service staff. They make me feel that they truly appreciate my business.. More

by Zzzdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adel Nasser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jano Letaif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

Tom has been my service advisor for many years. He always explains everything and takes good care of me. Hingham Lexus is lucky to have him! More

by Sjs1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

Expensive but helpful in not charging me for checking my vehicle and tire pressure work. More

by macklc244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josha
August 08, 2025

Very professional, great communication and follow up, did everything as promised, cared about me and my needs first. More

by beachbumbq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.