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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,468 Reviews

1,468 Reviews of Herb Chambers Lexus of Hingham - Service Center

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June 26, 2025

Tom McCafferty is so attentive kind and professional. This dealership is fortunate to have him. More

by Sheilaconroyshops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Herb Chambers Lexus of Hingham responded

Thanks for the kudos! Tom and the Herb Chambers Lexus of Hingham team are always here to help.

June 25, 2025

Excellent service—friendly staff, fast turnaround, clear communication. Car runs great. Highly recommend this dealership! More

by shovel1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Herb Chambers Lexus of Hingham responded

It's gratifying to hear about your positive experience with the team at Herb Chambers Lexus of Hingham! Thanks for recommending us and enjoy driving your car!

June 22, 2025

Customer satisfaction is definitely a priority for this dealership. I always feel like a VIP . More

by Capebubbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
Jun 23, 2025 -

Herb Chambers Lexus of Hingham responded

We're thrilled that our team demonstrated our commitment to customer service! Thank you for being a Herb Chambers Lexus of Hingham customer!

June 20, 2025

Great service from start to finish. Couldn’t be more happy with the way I was treated and how they performed. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Jun 23, 2025 -

Herb Chambers Lexus of Hingham responded

Mike, we're ecstatic to hear that you had a fantastic experience with us at Herb Chambers Lexus of Hingham. Thank you for your kind words and support!

June 20, 2025

The other day I had unexpected service need. Thankfully, as I could count Tom from service to oversee the issue & help with a satisfactory outcome. He is a true testament to the term customer More

by mneyhus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience! We're delighted to hear that Tom provided excellent service and ensured a satisfactory outcome at Herb Chambers Lexus of Hingham. We appreciate your support and look forward to assisting you in the future!

June 19, 2025

Always outstanding service. Scott the check-in guy is excellent and always has a smile. More

by Jasonsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Jun 23, 2025 -

Herb Chambers Lexus of Hingham responded

We really appreciate your kind words about Scott! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your experience. Drive safely!

June 19, 2025

Tom Mccafferty in service on SAT 6-14-25 at 1 pm. Loaner ready and picked up my car at 3:30!!!!. I work Sat. so this was great!!! A 2021 350 Hybred used which I enjoy but too techy and my wife w More

by Jerrym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Herb Chambers Lexus of Hingham responded

Jerry, thank you for sharing your experience with us at Herb Chambers Lexus of Hingham. We're glad to hear Tom was able to assist you efficiently on a busy Saturday! We appreciate your feedback regarding the tech features and training, and we'll be sure to pass it along. If there's anything else we can do or if you're interested in exploring other options, feel free to reach out!

June 17, 2025

Outstanding service as always, had a minor scratch and sap that wouldn’t come off, they buffed and shined my car at its regular oil maintenance service, picked my car up on the Cape and brought it back sa More

by mjbrdh90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that our team at Herb Chambers Lexus of Hingham could provide such outstanding service and make your experience hassle-free. It's great knowing we were able to take care of the scratch and sap for you during your regular maintenance. Thanks for choosing us!

June 11, 2025

Herb Chambers Lexus of Hingham is by far the best dealership experience I’ve ever had in all my years of driving. The care and attention to every detail still astounds me! More

by ToyotafanTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that your experience at Herb Chambers Lexus of Hingham was exceptional! Our team takes pride in providing attentive service, and it's wonderful to know we made a lasting impression. Thank you for sharing this fantastic feedback!

June 08, 2025

The service was exceptional. James was great All my needs were met. The hospitality was amazing. More

by Nsein76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
Jun 10, 2025 -

Herb Chambers Lexus of Hingham responded

We are glad to hear that James and the Herb Chambers Lexus of Hingham team took care of everything! Thanks for the review!