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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,408 Reviews

1,408 Reviews of Herb Chambers Lexus of Hingham - Service Center

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April 20, 2024

I was so pleased with the service I received my car was well taken care of fully detailed it looks brand new. And other work to make my car good and safe on the roads. Thank you. More

by abbybabybetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to know you had a positive experience with us at Herb Chambers Lexus of Hingham! Ensuring your car is in top shape and ready for the road is our priority. Thanks for trusting us with your vehicle, we appreciate it!

April 19, 2024

Excellent service department. All employees very professional. Appreciate use of a loaner car for extended services. More

by Mslinskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
Apr 19, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to know you found our service department at Herb Chambers Lexus of Hingham professional and helpful. We understand the importance of a loaner car during extended services! Thanks for your review.

April 18, 2024

Always on time and send us a video with the car repair progress Kevin also call with updates excellent customer service. More

by Minerva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chan
Apr 18, 2024 -

Herb Chambers Lexus of Hingham responded

Minerva, we're elated to know you appreciated the timely updates and video progress reports from Kevin and our team at Herb Chambers Lexus of Hingham! Thanks for recognizing our efforts in providing excellent customer service!

April 17, 2024

The service reps are always Courteous professional timely informative befor during and after the service More

by tierhar124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Apr 17, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to know our service team at Herb Chambers Lexus of Hingham provided you with timely and informative updates throughout your visit. Thanks for the positive feedback!

April 16, 2024

The service was excellent, staff was professional and I will recommend friends and family., and the place is great and clean More

by leniedelgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Apr 16, 2024 -

Herb Chambers Lexus of Hingham responded

We appreciate your kind words about our team and facility at Herb Chambers Lexus of Hingham! It's great to know you'd recommend us. We look forward to welcoming your friends and family in the future!

April 15, 2024

Always a pleasure to to business with herb chambers of hingham, I’m a happy customer More

by Kapayne123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Apr 16, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for reviewing Herb Chambers Lexus of Hingham! We truly appreciate your business. Take care!

April 12, 2024

Service was exceptional! Kevin Chan provided a thorough explanation of service needed and time of completion. I was thrilled when I received a realtime video of the walkthrou More

by Ethel_daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Apr 15, 2024 -

Herb Chambers Lexus of Hingham responded

Ethel, we're delighted to know that Kevin and our team at Herb Chambers Lexus of Hingham provided you with top-notch service. We love hearing how much you appreciated the video walkthrough! Thanks for your feedback!

April 12, 2024

Service always excellent. Staff friendly and informative. Best dealership on the South Shore, techs are great More

by bob.marciello
Recommend Dealer
Yes
Employees Worked With
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Herb Chambers Lexus of Hingham responded

Bob, we're delighted to know you've had excellent service experiences with us at Herb Chambers Lexus of Hingham. Thanks for the shout-out to our friendly and informative staff!

April 11, 2024

The dealership communicated how long my service would take and anything that came up on the inspection. More

by kmorelli24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to know you appreciated our communication during your service visit at Herb Chambers Lexus of Hingham. Thanks for the positive review, and we look forward to serving you again in the future!

April 10, 2024

I have never had a negative experience at Herb Chambers Hingham Mass. Always very courteous and professional. Kevin Chan my service tech is outstanding. He is very professional, always positive. I won't More

by Simpleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Apr 10, 2024 -

Herb Chambers Lexus of Hingham responded

We're so glad to know that you've consistently had positive experiences with us at Herb Chambers Lexus of Hingham, especially with Kevin. We appreciate your loyalty and look forward to serving you in the future!

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