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Herb Chambers Lexus of Sharon

Sharon, MA

4.9
5,961 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,961 reviews

October 30, 2023

We had a wonderful overall experience. Neil was AWESOME! Easy to work with and super responsive. More

by Home Email
Recommend Dealer
Yes
Employees Worked With
Neil Shah
Oct 30, 2023 -

Home Email responded

Thanks Neil!

Oct 31, 2023 -

Herb Chambers Lexus of Sharon responded

We're overjoyed to hear Neil hit the mark with accommodating and communicative service! Thank you for choosing Herb Chambers Lexus of Sharon!

October 30, 2023

no follow through after sale of vehicle. have to call repeatedly to settle issues. they have you take vehicle for inspection sticker and then you wait months to be reimbursed More

by dlefavor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jean Charles
Nov 14, 2023 -

Herb Chambers Lexus of Sharon responded

Hi Dlefavor - Thank you for the feedback. Please reach out to me if you are still waiting for your reimbursement and I will ensure it will be handled immediately. I look forward to hearing from you. Sincerely, Johnny Dang - General Manager - jdang@herbchambers.com

October 30, 2023

Great customer service clean environment stress free conversation and good communication with customers I will lov to come again and again thanks Randy More

by Osakpamwanfrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Oct 31, 2023 -

Herb Chambers Lexus of Sharon responded

We're so glad to know you had a great experience at Herb Chambers Lexus of Sharon! Randy and our team strive for excellent customer service in a stress-free environment. We look forward to seeing you again for any of your future needs!

October 30, 2023

Great great service the dealer explained the car in detail even before I took it for a test drive. More

by Historyslick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Haowei Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Herb Chambers Lexus of Sharon responded

We are so happy that our Herb Chambers Lexus of Sharon team earned your five stars. Thanks, and congratulations on your new vehicle!

October 30, 2023

Excellent services Great show room with many cars Clean environment Salespeople friendly Good price Quick response More

by Juiming
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Madison Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Demoura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy and Adie, Richard Keevers
Oct 30, 2023 -

Herb Chambers Lexus of Sharon responded

We're delighted to know you had a great experience at Herb Chambers Lexus of Sharon! Our team works hard to provide excellent service in a friendly, clean environment. Thanks for your feedback and we hope to see you again soon!

October 30, 2023

We had a great experience, as usual! This was our second purchase there, and I am sure we’ll be back for a third. More

by kevinjohnston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Voong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Herb Chambers Lexus of Sharon responded

Kevin, it's great to know you had another positive experience at Herb Chambers Lexus of Sharon! We appreciate your loyalty and look forward to seeing you for that third purchase. Safe travels until then!

October 29, 2023

Great service. My car was ready sooner than expected. The cafe is a very nice perk. More

by cmclean39
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Herb Chambers Lexus of Sharon responded

We're delighted we could get you back on the road in a timely manner! Thank you for sharing your appreciation for our cafe at Herb Chambers Lexus of Sharon. We look forward to your next visit!

October 29, 2023

Very friendly and fast service. He is very attentive also. Will definitely come back to this dealership. More

by Letyamil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Herb Chambers Lexus of Sharon responded

Letyamil, we're delighted to know you had a positive experience at Herb Chambers Lexus of Sharon. We look forward to seeing you again in the future! Thanks for sharing this review with us.

October 29, 2023

Recently purchased a certified used Lexus at Herb Chambers Lexus of Sharon. While working out the financing with Earl Ko, he did not initially offer me the lowest interest rate. I had to request th More

by Wary in Walpole
Finance Experience
Recommend Dealer
No
Employees Worked With
Hung Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Ko
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Herb Chambers Lexus of Sharon responded

We do utilize multiple lenders to compete for your business. We are happy to hear you received a rate that was acceptable to you. We do apologize for the wait time with our service department. Please reach out if I may be of any help. Sincerely, Johnny Dang - General Manager - jdang@herbchambers.com

October 29, 2023

We just purchased our 2022 Lexus RX 350 from Hung Truong who was absolutely delightful to work with. We cannot recommend him more highly or express more thanks for the wonderful experience we had. Without More

by Lori & Paul Seeley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hung Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earl Ko
Oct 30, 2023 -

Herb Chambers Lexus of Sharon responded

Lori and Paul, we're delighted to know that Hung and Earl provided you with a great experience at Herb Chambers Lexus of Sharon. We appreciate your recommendation! Enjoy the new 2022 Lexus RX 350!

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