Herb Chambers Lexus of Sharon

SMOOTH TRANSACTION I want to thank Marc and Chris in Finance on the great experience. From A-Z everything was done right and in a timely fashion couldn't have gone any b I want to thank Marc and Chris in Finance on the great experience. From A-Z everything was done right and in a timely fashion couldn't have gone any better. I would highly recommend this dealership to anyone in the Lexus market. Ask for these guys!! More

Wonderful experience It was the best experience I've ever had at a dealership what I really appreciate was the honesty and friendly service I received from the sales repre It was the best experience I've ever had at a dealership what I really appreciate was the honesty and friendly service I received from the sales representative that helped me find my perfect Lexus! More

Excellent Experience From the moment I opened the door I was greeted by professional staff. The professional salesman I worked with, Alex Gomes, he was very patient and kn From the moment I opened the door I was greeted by professional staff. The professional salesman I worked with, Alex Gomes, he was very patient and knowledgeable with the motor vehicle I was interested in. I very much appreciated the time he took to review the car and the purchasing process. Prior to this experience, I looked at a couple of different motor vehicles at other dealerships. I must say, it was the only car buying experience I have had that was stress free and the main reason why I walked out of there with a new car that day! I highly recommend Alex at Herb Chambers Lexus in Sharon. More

Service Rep and department went above and beyond I had an excellent experience with the service department at Herb Chambers Lexus of Sharon. My car had to be towed to Sharon for an engine light probl I had an excellent experience with the service department at Herb Chambers Lexus of Sharon. My car had to be towed to Sharon for an engine light problem. The young ladies that worked at the counter were extremely helpful ensuring I was contacted when my car arrived. I cam separately and the ladies ensured a car was available for me to use as they diagnosed the cars problems. My CSR rep was out for the day and they put me in touch with a gentleman by the name of Patrick. Patrick was amazing. He contacted me twice a day to make me aware of what was taking place with my car. He took the time to explain the details in laments terms and could not do enough to ensure I was content with what needed to be done. His type of leadership and respect makes a customer feel important. He is a great find. Don't loose him. Thank you Patrick for all your help. More

Helpful and friendly I first went in just to look at the models, I was planning on buying in the next week or so. Bill took me out on the lot to show me the model I like I first went in just to look at the models, I was planning on buying in the next week or so. Bill took me out on the lot to show me the model I liked and he showed me all the features it had and how things worked. He also answered all my questions. I would refer him to anyone who is looking to get a Lexus. My Husband and I went back that weekend and bought my new car. Bill wasn't in at the time so We worked with Nick Salem who was also very helpful and great to do business with. More

Excellent Very Friendly, found the car I was looking for and called me. Very nice to work with Mark. Good communication during the sale, and after. Very Friendly, found the car I was looking for and called me. Very nice to work with Mark. Good communication during the sale, and after. More

Superior Dealership Our experience at Herb Chambers Lexus in Sharon was excellent. I would recommend it to anyone. Our salesman Nick Salem was great. It was a superior Our experience at Herb Chambers Lexus in Sharon was excellent. I would recommend it to anyone. Our salesman Nick Salem was great. It was a superior experience in purchasing a new vehicle. More

Our experience at Herb Chambers Lexus in Sharon was superior We just bought a 2016 Lexus RX 350 and am loving it! Our experience at Herb Chambers in Sharon was non other than superior. We were very welcomed whe We just bought a 2016 Lexus RX 350 and am loving it! Our experience at Herb Chambers in Sharon was non other than superior. We were very welcomed when we first walked in. We felt very comfortable and were introduced to our salesperson, Victor Lemos. We liked him right from the start. He is very knowledgeable and has a great sense of humor. He was very patient and we never felt pressured. He brought us to the cafe and we were so impressed by what you offer your customers. Our last vehicle was a BMW which we bought in Norwood and never felt the hospitality or expertise that Lexus gave us. We would recommend this dealership highly. During the whole process, from beginning to end, I can't tell you how comfortable we were dealing with Victor Lemos. And honestly, he was the most outstanding salesperson we have ever dealt with. We will definitely be back to purchase another vehicle. More

Sam made things easy! I made an appointment to look at a pre-owned Volvo and was greeted by Sam at the front desk. Many times when I have gone to look at a used vehicle at I made an appointment to look at a pre-owned Volvo and was greeted by Sam at the front desk. Many times when I have gone to look at a used vehicle at a dealership that is not the same maker as the vehicle in question, I have often bee told by sales people "well you could probably tell me more about this car than I know". Sam had clearly taken the time to research the vehicle and was easily able to quote specifications of the car from memory and explain the controls of the vehicle. Negotiation were extensive but ultimately, we were able to reach the numbers I needed. Despite the store being incredibly busy and there likely being opportunities for other sales, Sam stayed with me until the transaction was complete. I would definitely recommend this dealership and Sam specifically to friends and family looking for a new Lexus or a pre-owned vehicle. More

service department INV# 403770 4/5/16 Today I had my first oil change on my es350 and an inspection service was excellent from the greeter to the consultant to INV# 403770 4/5/16 Today I had my first oil change on my es350 and an inspection service was excellent from the greeter to the consultant to the café I have purchased 2 cars from HCL as has my son and 2 of my friends I would not buy a car anywhere else More