Herb Chambers Lexus of Sharon

Great Experience with Rob Williams This dealership's facility is great. I was trading in my Acura for a 2013 white Lexus IS 250. Rob was my salesperson, and he's very friendly to work w This dealership's facility is great. I was trading in my Acura for a 2013 white Lexus IS 250. Rob was my salesperson, and he's very friendly to work with and never pushy. He followed through on all the details such as in obtaining my car's registration, which was missing even though I was registered. Highly recommend. Aaron More

Outstanding Experience! Ask for Sam Prusak! My experience at Herb Chambers Lexus was completely different than all the other dealerships I have been to, and there were many. Finally, on a rainy My experience at Herb Chambers Lexus was completely different than all the other dealerships I have been to, and there were many. Finally, on a rainy July 4th I had an outstanding experience buying a beautiful shiny Matador Red ES 350. My salesman Sam Prusak was professional, considerate and knowledgeable about the cars he sells. He was respectful and dignified. I loved when he stepped back and gave my husband and I a private moment to discuss the car. He gave me choices and didn't try to push towards a certain car. Maybe some of you are like me, I needed that space and was tired of being told what I wanted at other dealerships. The whole sales team was vibrant and fun to work with. Not to mention that my husband and I enjoyed a delicious cappuccino and snack in the gorgeous bar area watching the rain through the soaring high windows. Buying a car should be exciting and fun, and that's exactly what happened at Herb Chambers Lexus! Best if all...Loving the Lexus! More

Very poor salesman- purchase experience I bought my first Lexus last Nov, a previously owned 2013 Lexus 350RX. Because of Lexus' reputation, I went to the Sharon location to look at car I bought my first Lexus last Nov, a previously owned 2013 Lexus 350RX. Because of Lexus' reputation, I went to the Sharon location to look at cars of this model I had seen online. The salesman, Nick Salem offered to have the car ready to take home that evening, promising to have the scratches on the vehicle removed by that time. Needless to say, the scratches still remain after months of phone calls and visits, the last one on June 29, 2015. I have sent a letter and filled out surveys to no avail. with no response from the dealership. There have been many form letters received by mail asking if "the recent service met my expectations." No, it doesn't! June 29 visit: the 35,000 check was done as expected, car washed and cleaned. However, there was a mix-up in the visit which was previously scheduled for the week before, therefore, there were no loaner cars available,. When I went to pick up my car at 5:30PM, I was extremely upset about the scratches still remaining, but there were no service people to speak to at that time. More

Great experience and awesome dealership! I took home my RX350 tonight and could not be happier! Rob Williams was my salesperson and he was professional, extremely knowledgable and seemed to I took home my RX350 tonight and could not be happier! Rob Williams was my salesperson and he was professional, extremely knowledgable and seemed to know exactly what I needed without being overly aggressive. He truly made me feel as though he was a long time friend. I highly recommend this dealership as well as Rob. More

Great experience First time car buyer, after looking online for a few weeks I found a used ES 350 that looked like it would suit my needs. I scheduled an appointment, First time car buyer, after looking online for a few weeks I found a used ES 350 that looked like it would suit my needs. I scheduled an appointment, and Janine Ballarino was an excellent help. I came in very unprepared, knowing nothing of the out of state registration procedures, without a check. She helped with all of my questions(and there were quite a few), held the car for me, and arranged for it to be driven to my local DMV for registration and pickup. The entire experience was very pleasant, the location was beautiful, and there were no hidden fees or sales pressure. More

EXCELLENT! Spero is awesome! EXCELLENT, EXCELLENT, EXCELLENT! I couldn't be happier with my new car. This is my 3rd Lexus from Herb Chambers and Spero Coston has been WONDERFUL t EXCELLENT, EXCELLENT, EXCELLENT! I couldn't be happier with my new car. This is my 3rd Lexus from Herb Chambers and Spero Coston has been WONDERFUL to work with! He takes his time with you, he doesn't push you, and will show you every car...if you want. He spent several hours with me last week because I wasn't sure what I wanted, and he took me through all the options and scenarios- and was more than happy to do so! I wouldn't go to any other dealer or want to work with any other salesman other than Spero, he is superb and truly cares about his customers! More

Smooth and Great no hassle I bought a new Lexus 350 suv and had the best experience ever with Amanda Rosata and Kevin my salesman. Everything went great because of both of them. I bought a new Lexus 350 suv and had the best experience ever with Amanda Rosata and Kevin my salesman. Everything went great because of both of them. They were truthful and so helpful to me every step of the way to my purchase! Thank you so much. Sheila Graves More

Wonderful experience in the service department Going to Lexus of Norwood is a truly wonderful experience you are treated wonderful by the employees they treat you with the utmost respect and they Going to Lexus of Norwood is a truly wonderful experience you are treated wonderful by the employees they treat you with the utmost respect and they handle the service department very smoothly More

Customer Service is #1! I wanted a particular interior/exterior color combination. It took some work, but Herb Chambers Lexus of Sharon found it. They certainly put the custo I wanted a particular interior/exterior color combination. It took some work, but Herb Chambers Lexus of Sharon found it. They certainly put the customer first. More