Herb Chambers Lexus of Sharon

There are many vehicles at the price point of a Lexus. One has many choices. After visiting several dealerships looking at various 2014 SUV's and leaving with more questions and doubts than when we enter One has many choices. After visiting several dealerships looking at various 2014 SUV's and leaving with more questions and doubts than when we entered, it was refreshing to visit Herb Chambers Lexus of Sharon, MA. The facility is first class as you would expect a good Lexus dealership. Our Lexus Sales Specialist, Janine Zuckerman, made us feel at home and in the spirit of Herb Chamber's philosophy-that every customer is welcomed and treated as a guest in their home. Immediately when my son, a car enthusiast all his life and now 15, asked if we could look at a 2014 RX350, she responded, what color would you like me to bring up front for you to inspect and drive. Not many dealerships offer the choice of color and particular vehicle to test drive. Our vehicle of choice was brought to the showroom and we proceeded for a test drive. Ms. Zuckerman knew, not just the features of the RX350, but how everything worked and what benefit it would provide for us. We loved this vehicle but we had to agree on a deal and negotiations are rarely fun at most dealerships. I must say we went back and forth with negotiations on not only how we would purchase, why and what method we would use, and what is a fair price in the market. We came to a mutually agreeable deal and purchased the vehicle. We have yet to regret our decision. With its high resale value, luxury, comfort, reliability especially during a tough New England winter, our choice was easily the right one. Many may say when you buy a Lexus from Herb Chambers, you are paying for the palatial showroom, the Four Season like bathrooms, the in-house complimentary Cafe and fireplace, the German service bay doors that open as fast as you can imagine, but this is not really altogether true. Other so called premium dealerships charge premium prices for similar vehicles but the service and the experience is far lacking. When one purchases a Lexus they expect the best and they expect "the pursuit of perfection". While there will never be a perfect car nor a perfect dealership, it is very clear that Janine Zuckerman and Herb Chambers Lexus of Sharon are doing just that, chasing perfection and providing solid value along with a warm, professional experience. My son not only wants to be sure I take him to every service appointment , he can't wait to work there when he is of age and ability. More

I leased a new 2014 Lexus RX 350 last week. It was an awesome experience. Clayton Zak was an outstanding business manager who very deftly steered me through my options for purchase and lease. He also ver awesome experience. Clayton Zak was an outstanding business manager who very deftly steered me through my options for purchase and lease. He also very transparently guided me through the added options that were available such as LoJack and ding protection. I always felt well informed and not pressured throughout the process. I have leased and bought many cars in my life but this was the best experience I have ever had. Nick Salem was the hardworking salesperson who also stood by my insistence on getting a black vehicle. He has a lot of patience. Ronni in service is the consummate pro who handles everything flawlessly. I cannot recommend this dealership any higher! More

I just bought my 2nd Lexus from this dealership & had a great experience both times. I will be back again when i need a car! a great experience both times. I will be back again when i need a car! More

Overall a very positive experience. Don took a lot of time to explain all the options, the navagation system and the blue tooth phone system. Everyone at the dealership was helpful and professional. time to explain all the options, the navagation system and the blue tooth phone system. Everyone at the dealership was helpful and professional. More

Amazing. This is the one word I can use for Frank Cardinale. He is an asset to Herb Chambers and to Lexus. Frank is as genuine as they come. He works with you to make your service and carefree and ea Cardinale. He is an asset to Herb Chambers and to Lexus. Frank is as genuine as they come. He works with you to make your service and carefree and easy process. He helps schedule the service around your schedule and keeps you informed about what is taking place with your car and pricing. He is a Master of all masters when it comes to Service with your car. You can't go wrong if Frank is your Representative!! More

After a couple of months of research, the Hyundai Genesis sedan (2011 or 2012), was at the top of my list. Because I wasn't in a dire need to purchase, I had planned on visiting several dealerships which we sedan (2011 or 2012), was at the top of my list. Because I wasn't in a dire need to purchase, I had planned on visiting several dealerships which were offering a 2011/2012. Aside from checking out the performance. I was also interested in the vehicle's comfort and to check out as many color options as possible. My first stop was to Herb Chambers Lexus in Sharon. I was introduced to Rob Ross. I conveyed my intentions as well as my interest in seeing the Genesis, if it was still available. A few minutes later, it was presented at the front door. Frankly, I wasn't expecting to be overwhelmed as the color, champagne beige, wasn't one that I thought would interest me. To me, the color is more of a silver with a slight beige hue. In any case, the test drive went well. I was very impressed at how knowledgeable Rob Ross was of the Genesis, given the fact that this is a Lexus dealership. He answered all my questions about mechanics and functions very directly and with confidence. As for striking a deal???.....I felt that I was treated very fairly. My trade in was in great condition, but also had 205K miles on her. Rob Ross and Mr Li knew of my fondness for my trade in and complimented me on its' condition. The Genesis was priced at a great value. That, coupled with how I was treated by Mr Ross and Mr Li, was good enough for me. Overall......a great experience!! More

Satisfaction : This is my third Lexus purchased from Herb Chambers. It was a pleasure to do business with Marc Vigor. Marc is very capable. He explains everything about the vehicle. He is a gentleman a Herb Chambers. It was a pleasure to do business with Marc Vigor. Marc is very capable. He explains everything about the vehicle. He is a gentleman and made buying a new vehicle a pleasure. More

I wanted to be sure to recognize both Bill Kessler of sales and Rocco Saghbini who facilitated the buisness end on my recent purchase Both Mr. Kessler and Mr. Saghbini had the highest professionalism. sales and Rocco Saghbini who facilitated the buisness end on my recent purchase Both Mr. Kessler and Mr. Saghbini had the highest professionalism. They both ensured that the process went smoothly even when some barriers arose. It is gentlemen like these and my service rep Frank Cardinale that have our family continue to use Herb Chambers Lexus for all of our cars. Many Thx More

I walked in without any expectation as I had bad experience with other Herb Chambers dealership but after 3 minutes of talking with the sale's person, Nick Salem, I felt the warmth, attention, and w experience with other Herb Chambers dealership but after 3 minutes of talking with the sale's person, Nick Salem, I felt the warmth, attention, and welcome. I felt like dealing with my family. With Nick's experience, knowledge, PATIENCE, and Pressure Free, I knew I'm in the right place. Even though I didn't get the price I want for my trade I still believe I made one of the best deals I've ever made in my life. Of course, I have also to thank Rocco Saghbini for finalizing the deal. I think I found a new home for all of my car dealings at Herb Chambers of Sharon (Lexus). The overall experience was very good from the start at the receptionist to signing the deal and leaving with very good feelings. More

This is our 4th purchase from Lexus and each car we have purchased has been thru Marc Vigor. Marc is beyond professional but at the same time makes you feel like you have known him his entire life. He liste purchased has been thru Marc Vigor. Marc is beyond professional but at the same time makes you feel like you have known him his entire life. He listens intently to what your needs are and finds the best fit. He is one of the main reasons we return to this specific dealership and we will continue to purchase cars as long as Marc is our sales person.. More