Herb Chambers Lexus of Sharon

Great Experience I would highly recommend Herb Chambers Lexus for new vehicle purchase. Very knowledgeable staff, VERY large inventory and competitive pricing, makes I would highly recommend Herb Chambers Lexus for new vehicle purchase. Very knowledgeable staff, VERY large inventory and competitive pricing, makes for a hard combination to beat! More

ABSOULUTLY THE BEST SALES EXPERIENCE This is my 3rd car buying experience at Herb Chambers Lexus. Sanjay Khairmode provides excellent knowledge of the inventory, works hard to give you t This is my 3rd car buying experience at Herb Chambers Lexus. Sanjay Khairmode provides excellent knowledge of the inventory, works hard to give you the best deal available, and provides terrific follow up to ensure that you are satisfied with your vehicle. Herb Chambers and Sanjay are the best. More

New Car Purchase / Replacing 2013 Lexus Purchase Our 2013 Lexus 350 RX was purchased in 2013 and we where overjoyed with the vehicle performance. During a Snow Storm in January or 2015 it was struck Our 2013 Lexus 350 RX was purchased in 2013 and we where overjoyed with the vehicle performance. During a Snow Storm in January or 2015 it was struck head on by vehicle that crossed lanes and it resulted in the vehicle be a Total Loss. Fortunately because of the air bag system (fully deployed upon impact securing the driver safely) and other safety features in the 350 RX , all worked out for the best. Consequently we naturally wanted the same vehicle. Exterior Color, Interior Color, Luxury package etc... One problem, it was now the end of the 2015 model season and choices where thin, in fact there wasn't a vehicle to our specifications in the State and our color choice combination was originally only a small fraction of models made that year. Naturally we where disheartened and looked at other options, even other dealerships. Enter our Sales Associate Rob Williams. Not only did he keep us sane during this horrible time. ( never involved in an accident let alone a head on collision) and the week of uncertainty that followed, but he found the vehicle and had it shipped in so we could accept delivery. He introduced us to his teammate Devin who secured our financing and with the support of their prospective managers George & Kolls, all was once well again. We where back in the Lexus 350 RX we loved and back on the road again. I'd have to say Herb Chambers Lexus of Sharon is the most committed dealership to service and customer satisfaction by far and we'd be proud to tell anyone interested. And the Lexus 2013 350 RX SUV is one of the safest and most reliable vehicles we had ever owned , it saved a life most surely saved us. We look forward to our 2015 Lexus experience and are overjoyed with The Herb Chambers Lexus of Sharon Team. More

Outstanding dealership My wife and I are both in sales and were equally impressed by the professionalism and ultimately the deal we secured with Sanjay Khairmode, the salesp My wife and I are both in sales and were equally impressed by the professionalism and ultimately the deal we secured with Sanjay Khairmode, the salesperson and George Sarkis, the sales manager. The process was 1st rate! Likewise, the business manager Chris, who negotiated a great financing rate for us, was very accommodating. Two thumbs up!!! More

Excellent dealership This is an excellent dealership, they found me the best deal I could find. They are fair and not trying to oversell you like other dealership, moreove This is an excellent dealership, they found me the best deal I could find. They are fair and not trying to oversell you like other dealership, moreover, the price they give is the price to close - no games (unfortunately like other dealerships). More

Great Experience Janine was fantastic. She got me everything I needed in 1 day and I drove out with my new car that evening! Great job! Thank you for a wonderful exp Janine was fantastic. She got me everything I needed in 1 day and I drove out with my new car that evening! Great job! Thank you for a wonderful experience. More

A wonderful experience I went in to look at a Honda ended up leaving with a Lexus IS250 the customer service was that good. Danielle is excellent at what she does she has pa I went in to look at a Honda ended up leaving with a Lexus IS250 the customer service was that good. Danielle is excellent at what she does she has patience, she works with you. We went in on a Saturday afternoon by Monday the car was registered and ready to go. It doesn't get no better than that. Niko from finance was also very helpful and explained everything as we went along with the process. But overall my experience at herb chambers Lexus in Sharon was excellent I'm definitely buying my next car from there as well and I'm going right back to Danielle. Big shout out to Danielle thanks again. More

Unique service Excellent service from drop-off to pickup! I scheduled my appointment based on a recall...Patrick recommended replacing the platinum spark plugs while Excellent service from drop-off to pickup! I scheduled my appointment based on a recall...Patrick recommended replacing the platinum spark plugs while taking care of the recall. In doing so, I saved 1.5 hours in labor charges. The technician found and replaced a leaking gasket on spark plug #6 while he was at it. It was certainly refreshing to find a dealership with a customer's best interest in the forefront! Dennis More

Certified Pre-Owned Lexus Purchase After evaluating the amount of work that needed to be done to my current vehicle, I decided to do an internet search on what Lexus vehicles were avail After evaluating the amount of work that needed to be done to my current vehicle, I decided to do an internet search on what Lexus vehicles were available, in the price range that I was interested in. Upon submitting my internet search options, I was contacted by Cheryl Swanton. She was really pleasant and set up time for me to visit the Lexus dealership to see what was available in the specific price range, color and model of car that I was potentially interested in purchasing. Upon my arrival, Cheryl greeted me and introduced me to my salesman, Mark Vigor. I told him what I was looking for in regards to price and vehicle. He listened to my desires and was able to locate a few options that were within my requested parameters. Mark was very personable and made me feel very welcomed to the dealership. We chatted like old friends. I never felt like I was under any pressure to purchase, even after going for a test drive. We discussed car options, along with family, work, etc. It was such a pleasant experience. Mark walked me through everything, in great detail and allowed me to ask any questions that I had throughout the process. He was a great salesman and without hesitation, I would send others to him, if they were interested in purchasing a Lexus, with no pressure tactics involved. He was a FANTASTIC!!! Mark then set me up with Devin Teixeira to review financing options. That process was smooth as well. Devin too, was great and we chatted like old friends as well. What a great buying experience, from beginning to end. I'd definitely return again, in the future and would highly recommend Mark Vigor as as salesman!! More

First Class Experience This was my first leasing experience and also my first Lexus! I was extremely impressed with the professionalism Jose possessed and kept me informed This was my first leasing experience and also my first Lexus! I was extremely impressed with the professionalism Jose possessed and kept me informed of all the information regarding the leasing details. He went above and beyond to make sure it was a pleasant experience for me. Thank you to Johnny Saghbini for helping with the process and closing up the deal nicely. Niko in finance was helpful and informative with all of the options there are with coverage. You have a great team there. I would definitely recommend HCL to anyone looking, . More