Herb Chambers Lexus of Sharon

In the last 58 years I've purchased for myself/family 13 cars. I've been around for awhile and have experienced many types of dealers and their methods to sell. I run my cars for at least 7.5 years, so I' cars. I've been around for awhile and have experienced many types of dealers and their methods to sell. I run my cars for at least 7.5 years, so I'm not in show rooms that frequently. After visiting various dealers around the Boston area in search of a SUV I selected Herb Chambers as they had the color/model I wanted, best price and out performed all the other dealers in some significant categories. Not in any order: best physical facility, most friendly,informative and cooperative staff. NO HASSLE and patient! I had the opportunity to meet and converse with many of the staff and management of the various departments envolved in selling and closing on a vehicle. Quite unusual! I was duly impressed with the professional and friendly manner in which I was treated. I'm not the easiest guy to work with when it comes to taking my money; but Herb Chambers staff addressed all of my questions, concerns or perceived issues with out any hesitation or indirectness. All my objectives were met in this sale and I truly enjoyed the experience and had a good time as well. Best ever in 58 years!! I look forward to the ongoing interaction with the Service Department to see if they too can hold up to the quite remarkable Sales/Finance groups. It's obvious that all the folks who work up front at this dealership are on "the same page" to do what is required to accomdate and guide the buyer through the vehicle buying process without creating any ill will. Keep up the good work!! Craig Patel and Kim were great. Thanks for your patience and all your efforts to satisfy my quirky whims. I'm greatful. More

We bought a new RX350 last year, and it was the best car buying experience I’ve had. There were no games, delays trying to make the deal - just usual business negotiations. We were initially going to buy a buying experience I’ve had. There were no games, delays trying to make the deal - just usual business negotiations. We were initially going to buy a Jeep and stopped by Herb Chambers Lexus and got an unbelievable deal, paid only a few thousand more for the RX350 than we would have with the Jeep, worth every penny. The car drives great, no problems with it, brining it in for regular service is easy, they have plenty of computers to use, offer drinks, food, newspapers, making it very comfortable if you need to wait. Additionally, I recently had issue with my registration (a year after purchasing the car), my town needed a copies of some documentation – I left a message for Nico, it was Friday afternoon, didn’t think I’d hear back until Monday, he got back to me with 10 minutes and faxed the information over that day and I was able to clear up the matter that day. When our friends ask where we got our car, we send them right to Nico! More

My wife and I have been looking for a replacement SUV/Crossover for her since August of last year. During this time, we have visited multiple dealerships and looked at a variety of different models SUV/Crossover for her since August of last year. During this time, we have visited multiple dealerships and looked at a variety of different models in this long search. Last week, we looked at a new Lexus RX350 with Rob Williams, sales representative at Herb Chambers in Sharon, MA. Over these past several months, we have met and interacted with a number of sales people, some very good, and some not so good. Rob Williams was just perfect for us. He did not rush us, taking time to show us various options available to us in the Lexus line. He answered all of our questions, provided a complete overview of the vehicles in which we showed an interest, and he just could not have done anything else to have been more helpful as we were making up our minds. As a result of our dealings with Rob, we came to like him and to trust him, knowing that he was not pushing us one way or another. As we bargained for the vehicle we wanted, we knew that the final price was a fair one, based upon months of interacting with dealers on new car values vis a vis trade in values. Consequently, we bought a new RX350 for my wife, and a day later I replaced my car with a 2008 ES350. Had it not been for Rob's exceptionally polished and engaging manner as he represented Herb Chambers Lexus, we probably would have bought nothing at all. For us, it was a blend of Rob's ability as a sales professional and the quality of the vehicles we bought that caused us to complete these deals. We would recommend Rob Williams and Herb Chambers to anyone looking for a completely professional car buying experience. More

We were in the market for a 2010 Lexus IS 350 C. Living in Boston we went to the closest Lexus dealer to us first. Needless to say the experiance was horrible! The following week we drove to Herb Chambers in Boston we went to the closest Lexus dealer to us first. Needless to say the experiance was horrible! The following week we drove to Herb Chambers Lexus in Sharon,Ma where we had the privalidge to wmeet and work with Nathan Shorey! Not only did he and his team make our experiance enjoyable but they also had the exact car/color combo that we wanted! Nathan was very profesianol, friendly, and noligable and it was a pleasure to work with him! Thanks to him and the Herb Chambers team. More

I went into Herb Chambers Lexus not knowing the kind of car that I had wanted to get. I needed to be in a certain price range, but also wanted a car with a warranty. John Andrade was exceptional when dea car that I had wanted to get. I needed to be in a certain price range, but also wanted a car with a warranty. John Andrade was exceptional when dealing with us. He was patient with my indecisiveness, knowledgable about all the cars I tried, and also professional. I feel that I went to that dealership and was treated with respect. I also feel that out of all the different makes of cars I had looked at (Land Rover, BMW...)that I will be completely satisfied with my decision. Thank you for all your help John and also for any help I will need in the future! More

First and foremost I would like to say that Tim Mullin is truly an asset to the Herb Chambers Companies. My car buying process was effortless! I was immediately put at ease with Tim’s expertise on Lexus, as truly an asset to the Herb Chambers Companies. My car buying process was effortless! I was immediately put at ease with Tim’s expertise on Lexus, as this being my first new car purchase. Tim and his associates were very meticulous, and surpassed all my expectations from start to finish. I would highly recommend Tim, and in the future I will not hesitate to purchase a car from him. More

I was recommended to this dealership by a colleague after he heard my story of poor service with other dealerships I visited during the final week of the year. I have visited a few high end dealerships in my he heard my story of poor service with other dealerships I visited during the final week of the year. I have visited a few high end dealerships in my state in hopes of finding a great year end deal and was unsuccessful. Then I heard about Herb Chambers Lexus in Sharon, MA. My colleague, who happens to live in the western part of the state of MA, told me that his parents and aunt bought vehicles from Herb Chambers Sharon because they simply provided excellent service and gave them the best deal. On that recommendation alone, I decided to drive to the dealership the following day for the test drive. I had an exceptional experience with this dealership. EVERYONE was extremely nice, very service orientated and there was no-pressure at all. I was fully educated during every step of the process, received contact information if I had additional question, received informative responses and I felt like a trusted partner rather than just another sale. I had the car purchased within 4 days, they gave me great value for my trade-in, I was very pleased with their price - on a 2010 Lexus RX 350- and they even drove the car up to me in NH for delivery. This was by far the best car buying experience I have ever had. I've already recommended this dealership to others and will send all my business their way. I highly recommend Herb Chambers Lexus in Sharon, MA for anyone who is purchasing. You will have your best car buying experience there. More

On December 30th I set out to purchase a new car. Our plan included a visit to three dealerships, Herb Chambers Lexus being out last stop.... but I wish it was our first. From the moment we walked into plan included a visit to three dealerships, Herb Chambers Lexus being out last stop.... but I wish it was our first. From the moment we walked into the dealership it was a great experience. The sales person I worked with was Chris Essor and he was incredibly knowledgeable, friendly, and helpful. He listened carefully to what I was looking for and then we took a test drive. He worked hard to find me the car I wanted and I left the price negotiation feeling that I got a good deal with all the extras I wanted. The remainder of the process went well and Chris even offered to deliver the car the following day to my home. I love my new car and have told everyone about my experience at Herb Chambers Lexus and my salesperson, Chris Essor. I already have one friend that is going to look up Chris next time he is in the market for a car. More

I would highly recommend this dealership. My husband and I leased our Lexus RX from this dealership and we had such an excellent experience with Joe Bere as our sales person that we came back to lease our n I leased our Lexus RX from this dealership and we had such an excellent experience with Joe Bere as our sales person that we came back to lease our next car just a few months later! We will be returning to this dealership, and hopefully working with Joe, when we are ready for our next cars. More

The dealer is very frindly but not pushy. The finanical director and the manager help me to get my finance at the low rate. The dealer is knowlege about the car that I brought, he is very patient and able director and the manager help me to get my finance at the low rate. The dealer is knowlege about the car that I brought, he is very patient and able to show the functions of the all computer garget. More