Herb Chambers Lexus of Sharon

My family and I worked with Ming "Sam" Li, My family and I worked with Ming "Sam" Li, Sales & Leasing Consultant, during the purchase of our Lexus certified pre-owned vehicle. Ming was wonde My family and I worked with Ming "Sam" Li, Sales & Leasing Consultant, during the purchase of our Lexus certified pre-owned vehicle. Ming was wonderful to work with and took care to help with all of our concerns during our purchase process. He was insightful, thoughtful and detail oriented throughout the entire process. Our sales manager was quick, decisive and fair during our final discussions around price and other care abouts. Follow-up has been excellent! Herb Chambers Lexus took care of every detail that we discussed prior to our purchase. I recommend that you discuss any interest you may have in Lexus products with Ming "Sam" Li at Herb Chambers Lexus. More

My overall experience with Herb Chambers Lexus was phenomenal. Staff was experienced,courteous and professional. Spero Coston was exceptional. His knowledge of the product was incredible. He was thoro phenomenal. Staff was experienced,courteous and professional. Spero Coston was exceptional. His knowledge of the product was incredible. He was thorough but relaxed and spent the time I needed to learn about the automobile but was intuitive enough to know when I reached my saturation point. He has followed up giving reassurance that he will always be available. More

I recently contacted Herb Chambers Lexus regarding a pre-owned Toyota from their website. I was teamed up with salesman Robert Williams and he was very courteous and professional during all negotiation pre-owned Toyota from their website. I was teamed up with salesman Robert Williams and he was very courteous and professional during all negotiations through actual vehicle delivery. Although I was purchasing a used Toyota from this high-end dealership, I always felt that I was being treated the same as a customer interested in a new Lexus. I would readily do business again at Herb Chambers Lexus, and if I do, I will seek out Mr. Williams to handle the transaction. More

Robert is a great professional person to deal with. We are lover of Cadilac and GM, but Rob's humble and polite salesmanship changed us. are lover of Cadilac and GM, but Rob's humble and polite salesmanship changed us. More

We were looking for a used car and met Bill Kessler who took us on a tour of the dealership showing us the service area and the beautiful cafe! We were very impressed with the dealership with the amount of took us on a tour of the dealership showing us the service area and the beautiful cafe! We were very impressed with the dealership with the amount of cars that we were able to select from! We had been to 3 other dealerships and noticed that the used car looked much nicer here and about the same price so we picked out a nice 2010 RX350 and have been driving it for 3 weeks now! We tell all our friends about this place now and feel like we made a wise business decision choosing this dealership! Thanks again! More

Very easy to work with; nice people and VERY accommodating. Love working with Rob and Niko; they got me out of one lease and into another one in record time and all the numbers clicked --perfec accommodating. Love working with Rob and Niko; they got me out of one lease and into another one in record time and all the numbers clicked --perfect! More

I went in for a scheduled service on my 2008 GX570. I responded to a call from Nancy Cunningham after delivering my car by going upstairs. I was introduced to Sam Li and we discussed trade-in and Used c responded to a call from Nancy Cunningham after delivering my car by going upstairs. I was introduced to Sam Li and we discussed trade-in and Used car costs. We were considerably apart on price. I was not planning to buy a car but was only being curteous to phone call that I received about my car's trade-in value. Sam brought in Rocco after I gave a firm price. Rocco checked with his boss and we agreed on a slightly higher price. Emma closed the business end very nicely. I felt that the sales force went above and beyond in getting to a price that I could accept. Thanks. Bill Pineo PS - Service is what brought me to Lexus in Sharon (from BMW) since my wife's 2004 RX330 has been a positive experience. More

I recently purchased a Lexus RX350 from Herb Chambers in Sharon. My Sales consultant Sanjay Khairmode was the best sales consultant that I have ever dealt with in my many purchases of any vehicle over the Sharon. My Sales consultant Sanjay Khairmode was the best sales consultant that I have ever dealt with in my many purchases of any vehicle over the years. He is/was very knowledgable about the vehicle I was interested in and made a compelling reason for me to upgrade to this vehicle. On a scale of 1 to 10 with 10 being the highst he was a 20. His follow thru during the entire process was outstanding. He continues to contact me, even a week after my taking to delivery to see if there are any issues and to offer his assistance. When I took delivery he came in on his day off to meet my time table, even though he was facing an end of the month holiday weekend where I knew he would be busy. He ensured everything was ready when I arrived. Unlike many sales consultants that I have dealt with in the past, he also addressed my wife as a party to the purchase and not just someone who needed to sign paperwork. She took great notice of the same. Every person at the dealership that we had even the smallest dealing with were very freindly, profession and willing to go the extra mile. Many others may say they provide the quality and level of service that Sanjay and all the others at Herb Chamber Lexus did, but few deliver...especially after they have the sale completed. I highly recommend Herb Chambers Lexus (and Sanjay Khairmode in particular) for your next vehicle needs. More

The following is a letter I sent to Herb Chambers, President: Just wanted you to know that Sanjay provided the most pleasant and seamless car purchase I have ever experienced (and I have purchased President: Just wanted you to know that Sanjay provided the most pleasant and seamless car purchase I have ever experienced (and I have purchased many cars 1961 to present). In my opinion you are fortunate to have Sanjay in your employ selling Lexus – he knows how to connect with buyers on a personal level, his sincerity is evident, and he represents your Company as a true professional. Rest assured that when the time comes I will make my next purchase from Sanjay if it is a Lexus; and if it is not a Lexus I will ask Sanjay to recommend one of your other dealerships. Also, I plan to inform my friends and relatives and suggest they seriously consider your dealership(s) when contemplating a purchase. From my perspective: Good buy Inskip – hello Herb Chambers. Regards, Bill Berman More