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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,721 Reviews

2,721 Reviews of Herb Chambers Lexus of Sharon - Service Center

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April 14, 2023

This dealership and its staff are amazing and quite the breath of fresh air from my previous experience at another Herb Chambers location. Everyone I had contact with, from the valets to my service advisor More

by melissag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Herb Chambers Lexus of Sharon responded

Melissa, thank you for taking the time to share your positive experience with Herb Chambers Lexus of Sharon! We are thrilled to hear that our team, especially Mark, provided you with top-notch service. We appreciate your business and hope to see you again soon.

April 14, 2023

I would definitely recommend this dealership. They are very customer orientated. They are friendly and very courteous. It is a pleasure to deal with them. More

by Amh366hab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Apr 19, 2023 -

Herb Chambers Lexus of Sharon responded

We appreciate your kind words and recommendation! It means a lot to us that you found our team to be customer-oriented, friendly, and courteous. Thank you for choosing Herb Chambers Lexus of Sharon and we hope to see you again soon.

April 13, 2023

Service is professional, well organized, efficient and excellent. A cafe is available for service patrons. More

by Ibisinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Apr 19, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for sharing your positive experience at Herb Chambers Lexus of Sharon! It's great to hear that you found our service to be excellent. We appreciate your support and hope to see you again soon.

April 10, 2023

Always pleased with the service, care, and friendliness of the staff. I am a long-time customer. More

by Joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Apr 19, 2023 -

Herb Chambers Lexus of Sharon responded

Joanne, thank you for the review! We are so glad to hear that you are so confident in the Herb Chambers Lexus of Sharon team to get the job done. We hope to see you back again down the road!

April 08, 2023

Dropped off my vehicle on a late Sat afternoon due to an unexpected issue. They kept me informed during the diagnostic process and status. Very professional and pleasant to work with :) More

by Andy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Valadao
Apr 18, 2023 -

Herb Chambers Lexus of Sharon responded

Andy, thank you for the review! We are thrilled to hear that you had a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

April 07, 2023

Mat was very efficient he took care of my problem. I also want to thank Aerial for an easy transition to a loaner. More

by Frederick.keyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat, Aeril
Apr 18, 2023 -

Herb Chambers Lexus of Sharon responded

Frederick, thank you for leaving Herb Chambers Lexus of Sharon a five-star review! We are so glad that Mat and Aerial delivered excellent services. See you next time!

April 06, 2023

Excellent service white a white glove approach. Mark is really great and is always looking out for your best interest. More

by OBhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Herb Chambers Lexus of Sharon responded

We appreciate the kind review! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your thoughtful feedback about Mark and our team. We hope to see you again!

April 06, 2023

Service was outstanding. I waited for the work to be completed on my vehicle. Herb Chambers customer service manager kept me apprised of status and arranged for a follow up a More

by NUMBAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you so much for leaving Herb Chambers Lexus of Sharon a five-star review! It makes our day to hear that our service team delivered outstanding work and communication. See you next time!

April 06, 2023

Ryan was great as usual. Very professional and explained clearly what service was being done on my vehicle. 100% Trust in Ryan and know my car is in great hands with him. More

by Michael Tavares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Apr 06, 2023 -

Herb Chambers Lexus of Sharon responded

Michael, we are delighted to hear that you always enjoy working with Ryan! Come by Herb Chambers Lexus of Sharon anytime you need!

April 06, 2023

I have been taking my vehicle to Mark at Herb Chambers of Sharon since I purchased my new 2016 Lexus. He has always been more than helpful and always listened to any concerns I had regarding my vehicle. Al More

by A.Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service person who worked on my vehicle
Apr 06, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for the review! We are so glad to hear that Mark has delivered such an excellent service experience over the years. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Sharon!

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