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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,692 Reviews

2,692 Reviews of Herb Chambers Lexus of Sharon - Service Center

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September 27, 2022

I have been dealing with this dealership for about 5 years since I purchased a car there and I am really impressed with the service department and have worked with 4-5 different advisors and everyone ha More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Kessler, Jackson Callahan
Sep 28, 2022 -

Herb Chambers Lexus of Sharon responded

Doug, this is exactly the kind of feedback we work hard for at Herb Chambers Lexus of Sharon! We're thrilled Bill and the rest of the team have hit the mark with attentive service that's made you feel valued. Drive safe, and we'll see you next time!

September 27, 2022

Outstanding service department! Ronni is excellent and very professional yet friendly. Would recommend without reservation to anyone! More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Herb Chambers Lexus of Sharon responded

Thanks for relying on Ronni and the Herb Chambers Lexus of Sharon team, David. We're always happy to see you!

September 26, 2022

Friendly and efficent service. Able to easily schedule service online. Many long-term employees. Dog friendly too! More

by LP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
Sep 27, 2022 -

Herb Chambers Lexus of Sharon responded

Thanks so much for leaving Herb Chambers Lexus of Sharon a five-star review! We appreciate your support and are always here to welcome your furry best friend. See you next time!

September 26, 2022

I appreciate the service and the prompt completion of my vehicle.I will always be grateful to you for your thoughtfulness and consideration. Thank you. More

by ajesColesie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Sep 26, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for your great review! We appreciate your business and we hope to see you again down the road. Safe travels from all of us at Herb Chambers Lexus of Sharon!

September 25, 2022

Brought my car in for major service. The customer service and overall experience could not have been better. Will definitely come back again! More

by Pam
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Herb Chambers Lexus of Sharon responded

Pam, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

September 25, 2022

Service advisor. He was excellent. Explain everything and my car. It was ready on time very professional. I’m really happy. More

by Nikoschalk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
Sep 26, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

September 23, 2022

Brought my car in for routine maintenance and received excellent service and very quick turnaround. More

by tbgilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Sep 23, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are glad to hear that the Herb Chambers Lexus of Sharon team was able to get the job done. Drive safely, and we hope to see you back!

September 21, 2022

Matthew was very efficient and did let me know what was happening. Just didn’t understand why a battery would need to be replaced in a two year old vehicle. More

by ellenmkenney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Herb Chambers Lexus of Sharon responded

Hi Ellen - Thank you for leaving Matthew and the Herb Chambers Lexus of Sharon team a five-star review! If you have any additional questions regarding the service performed, please don't hesitate to reach out. Best, Johnny Dang - General Manager - jdang@herbchambers.com

September 20, 2022

Absolutely wonderful service. They correctly identified my problem and fixed it really fast. The service manager Brian Matthew’s was friendly, knowledgeable and helpful More

by JeffT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Herb Chambers Lexus of Sharon responded

Jeff, thank you for the great review! We are thrilled to hear that you had a successful service experience working with Brian and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back!

September 20, 2022

I arrived on time, I was promptly served, and was out within the hour. What more could you ask for? More

by PaulW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Sep 21, 2022 -

Herb Chambers Lexus of Sharon responded

Paul, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

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